Name: Period:

Speech Final Exam Review

1. Communication process model and terms

a. sender-

b. encoding-

c. channel-

d. message-

e. interference-

f. receiver-

g. decoding-

h. feedback-

2. Explain the difference between listening vs. hearing:

3. Define jargon-

4. Define denotative & connotative meanings-

5. Define nonverbal communication-

6. Define rate-

7. List Edward Hall’s four zones of space & their distance measurements:

a.

b.

c.

d.

8. Define credibility-

9. List two ways to enhance your credibility:

10. Define ethos, pathos and logos-

11. List the four categories of audiences:

a.

b.

c.

d.

12. List the steps in Monroe’s Motivated Sequence

a.

b.

c.

d.

e.

13. What to include in works cited:

14. List types of attention-getters:

15. Tips for completing a job application:

16. Explain EEOC-

17. Explain Equal Pay Act-

18. Explain Civil Rights Act-

19. Samples of illegal questions:

20. Why question interviewer:

21. Define group-

22. Define group norms-

23. Define group cohesion-

24. Types of group discussion:

a.

b.

c.

25. List the three styles of leadership:

a.

b.

c.

26. Define the following group roles:

a. recorder-

b. orienter-

c. gatekeeper-

d. tension reliever-

e. blocker-

f. harmonizer-

g. supporter-

h. aggressor-

i. dominator-

27. 1st step of group problem solving -