Speaker Curriculum Vita And Bibliography
Melinda Nickles-McStott, RN, CCM
Director: Quality/Case Management Department
Tift Regional Medical Center
Contact Information
229-353-6119
2004 - Director Case Management Tift Regional Medical Center
Tifton, GA
• Direct in-patient Case Management Department for 190 bed acute care hospital.
2003 - 2004 Administrator Intrepid, USA
Albany, GA
• Serve as agency Administrator for parent and one branch location providing Medicare, Medicaid, and Commercial Insurance services.
• Successfully transitioning agency through integration of Intrepid, USA policies / procedures after purchase.
2000 – 2003 Administrator / Exec. Director Soleus Healthcare Services
West Palm Beach, FL
• Served as agency Administrator for growing parent location with projected annual revenue of $1.7 million providing Medicare, Medicaid, Medicaid Waiver, Private Pay and Commercial Insurance services.
• Provided successful leadership under PPS to bring agency from negative contribution margins to positive margins; exceeding budget for admissions, revenue, GPM and CM %.
• Lead agency through deficiency free Medicare Certification and State Licensure surveys for three straight years.
• Served as Executive Director for four locations in South Florida. Acted to provide operational support and consultant to less experienced managers.
1998 - 2000 Operations Director Medshares Home Care
West Palm Beach, FL
• Managed 15 multiple-disciplinary employees to support for profit Medicare agency start-up.
• Successfully directed staff / agency for deficiency free licensure and Medicare certification surveys.
• Developed agency referral base.
1996 - 1998 Director of Clinical Operations Bethesda Home Care
] Boynton Beach, FL
• Directly managed 6 employees in 100,000 visit/ $12 million annual gross revenue hospital based home health agency.
• Increased staff productivity and decreased supply and mileage costs to effectively bring cost per visit to below Medicare cost caps.
1996 - 1996 Director of Operations St. Vincent’s Healthcare
Sacramento, CA
• Directed 6 managers in three sites for Medicare Certified for-profit home health and hospice agency.
• Established productivity standards for home health staff.
• Reduced hospice payment denials by ensuring compliance with admission standards.
• Directed implementation of HIV program.
1991- 1992 Manager, Patient/Family Care Hospice Savannah
Savannah, GA
• Managed 15-member multiple disciplinary team in community based, not-for-profit hospice home care and inpatient programs.
• Developed policy and procedures for start-up inpatient hospice program. Revised all home hospice policies.
• Developed and implemented staff orientation / education programs for new inpatient program.
1990 - 1991 Patient Care Coordinator AmeriCare Home Health
Savannah, GA
• Responsible for patient admissions in hospital based home health agency.
• Served as primary nurse for plastic surgery group effectively increasing agency referrals from group and improving referral source satisfaction with care provided.
• Worked with agency marketing department to develop order pad to increase DME/supply referrals.
1981 - 1991 Staff Nurse Mansfield, OH; Denver CO; Frankfurt, W.
Germany; Savannah, GA
• Worked in a variety of acute care settings – vascular surgery, Med/Surg, Oncology, OB and Progressive Care / Telemetry.
• Accepted charge nurse responsibilities.
EDUCATION
1982 - 1985 Metropolitan State College Denver, CO
• Bachelor of Science in Nursing, Minor in Health Care Management
• Graduated Summa Cum Laude
1978 - 1981 Mansfield General Hospital School of Nursing Mansfield, OH
• Nursing Diploma
• Graduated with first place honors for academic achievement