Skills Set Data Sheet

Compile a list of EVERY skill you have and group those in common to each other into categories, i.e.,

ENGLISH LANGUAGE INSTRUCTION

·  Taught classes and presented self-help or information sessions on subjects related to education and personal problems.

·  Ensured students met graduation or college entrance requirements.

·  Counseled students based on their interests or aptitude to select the best fit for their two or four year study in the university.

BOOKKEEPING AND ACCOUNTING

·  Monitored and recorded company’s revenues and expenses into QuickBooks.

·  Prepared weekly sales reports for management on Excel spreadsheets.

·  Created and billed customer statements on deposits, charge back, and overdue balance.

·  Managed vendor accounts by making payments in a timely manner.

SALES AND MARKETING

·  Made 20-30 cold calls daily and visited client’s worksite to develop sales leads and new accounts.

·  Advised potential clients on product options and answered questions to overcome any objections.

·  Hosted sales seminars to orient customers on product details and followed-up to generate interest.

CUSTOMER SERVICE

·  Counted out cash registers, created individual register deposits and verified vault amounts.

·  Answered customer questions and attempted to resolve any issue to the satisfaction of the customer.

·  Resolved customer issues by following-through on complaints and consulting with supervisors.

ACCOUNTING

·  Performed data entry into a web accessible data warehouse.

·  Experienced in bookkeeping and general office support on busy corporate accounting department.

·  Assembled, scanned and copied documents for over 600 tax clients during recent tax season.

HEALTHCARE

·  Helped patients with feeding, dressing, undressing, and mobility.

·  Took vital signs and recorded information in computerized patient management system.

·  Provided emotional support by listening, showing concern, answering questions and being positive.

SALES AND CUSTOMER SERVICE

·  Covered 5 county area selling advertising, coupon sections, flyers and online ads

·  Utilize creative techniques to stimulate sales and exceed goals by 100%.

·  Managed sales office operations and staff of 12 to record-setting productivity

Counseling Department | San Diego City College