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Six Sigma Green Belt – Incorporating Lean

Attendees at this course will be able to effectively lead and implement medium term Improvement projects. This will be achieved through the employment of problem solving tools, basic statistics for root cause analysis, creative thinking, solutions criteria and implementation strategies.

Who should attend?

• Team leaders and managers who are responsible for implementing solutions to significant customer and business issues

• People seeking to increase their contribution to the bottom line of their business and enhance their employment prospects

Assumed Knowledge

Awareness of business improvement

Course Requirements

Participants are required to bring a laptop/notebook computer, configured for minimum Excel 2000 with Analysis Toolpak add-ins: and your organization’s permission to download a demonstration version of Minitab.

Achievement

In completion of this course and submission of a workplace project for assessment, participants will receive Green Belt Certification and a statement of attainment for:

o BSBFLM512A Ensure team effectiveness

o BSBCMN419A Manage projects

o BSBFLM505B Manage operational plan

o BSBFLM506B Manage workplace information systems

o BSBFLM507B Manage quality customer service

o BSBFLM509B Facilitate continuous improvement

o BSBFLM510B Facilitate and capitalise on change and innovation

These seven units contribute to the Diploma of Business (Frontline Management) BSB51004 and the Diploma in Business (Quality Auditing) BSB51904.

Learning Outcomes

A Six Sigma Green Belt is responsible for a number of aspects of a Six Sigma program. Typical skills include problem solving, data measurement and analysis, working with project guidelines and managing systems. This intensive workshop examines key aspects of a Six Sigma program and demonstrates the use of key improvement tools and approaches.

At the completion of this course, participants will be able to:

• Explain the benefits of a Six Sigma approach;

• Explain concepts of Sigma measurement;

• Describe the key aspects of Six Sigma

• Describe the DMAIC Model;

• Explain the factors that influence project selection; and

• Demonstrate the use of key improvement tools and approaches.

• Able to run Green Belt project

Key Course Topics

Introducing Six Sigma
Six Sigma Principles and Concepts
What is Six Sigma
Understanding Variation
1.5 Shift
Understanding Sigma Levels
Determining Defects
Six Sigma Improvement Dimensions
Six Themes of Six Sigma
Lean Concepts and Principles
Lean Concepts
Lean Building Blocks
The DMAIC Model
The DMAIC Six Sigma Improvement Model
The Define Phase
Introducing the Define Phase
Project Prioritisation
Project Charter
SIPONC
Voice of Customer
Critical to Quality Definition
Mapping Processes
Measure Phase
Data Collection plan
Sampling
Measurement Systems Analysis
Descriptive Statistics
Pareto
Run Charts
Control Charts / Process Capability
Process Capability Analysis
Process Sigma Calculation
Analyse Phase
Anaylse Phase
Cause and Effect Diagram
Brainstorming
Process Map/Flow Chart
Failure Mode and Effect Analysis (FMEA)
Data Analysis
Hypothesis Testing
Correlation and Regression
Design of Experiments
Improve Phase
Improve Phase
Creative thinking
Force Field Analysis
5-Whty Analysis
Pilot Studies
Control Phase
Control Phase
Statistical Process Control
Control Charts
Failure Mode and Effect Analysis
Standardisation and Documentation
Managing Six Sigma
Change, Culture and Leadership
Twelve Keys to Success.