Serco Leisure

RISK ASSESSMENT

It is essential that where risks are not adequately controlled, i.e. further action is identified, a “Risk Reduction Action Plan”, Ref: HSF007 is completed. Refer to Risk Assessment Guidance Notes, Ref: HSF006 for further information.

Site Name: BISHAM ABBEY NSC / Area /
Section: ABBEY RECEPTION / Subject /
Activity : WORKPLACE SAFETY - GENERAL
Ref No. / Hazard
(What could cause harm – this may be physical, chemical, biological , psychological etc. ) / Risk of
(What could happen / nature of injury – how might someone be harmed?) / Risk to
(Who might be harmed – directly or indirectly) / Existing Control Measures
(List all relevant controls making reference to all key controls, e.g. elimination of hazard, reduction, isolation, training, PPE) / Likelihood / Severity / Risk Ranking / Further Action
Y / N
25a / Flooring
Walls
Furnishings and fittings
Equipment / Slips, trips, falls
Cuts / Staff, users and visitors /
  • Duty Managers Site Inspection Checklist (SQLF039 - new) completed daily to check building is suitable for opening and to highlight cleaning requirements.
  • Cleaning Procedure (SLQP035).
  • Suggestion and Concern (SAC) Report (SQLF008) available for staff to complete. Form records action taken and completion date.
  • Equipment Out Of Order Notice (SQLF009) used to notify people of out of order items.
  • Suggestion, Concern and Defect Reporting Procedure (SLQP039).
  • Technical and Maintenance Procedure (SQLP060) for planned preventative maintenance.
  • Planned Preventative, Reactive and Operational Maintenance Technical Working Procedure (TWP02) and Planned Maintenance Schedule (SLQF085 – new)
  • Uneven floors / steps clearly marked with black & yellow tape
/ 1 / 2 / 2 / N
25b / Ceiling & Lights / Falling objects Causing cuts, bruises and head injuries, power failure / Staff, Users & Visitors /
  • Lights are enclosed with protective guards
  • Duty Managers Site Inspection Checklist (SQLF039 - new) completed daily to check building is suitable for opening and to highlight cleaning requirements and lighting failures
  • Suggestion, Concern and Defect Reporting Procedure (SLQP039) for faulty lighting
  • Signage in place to warn customer that no ball games are to be allowed in the area due to low lighting
  • All lights controlled at Reception
/ 1 / 3 / 3 / N
25c / Electricity / Electrocution, burns, electric shock caused by Installation Fault, equipment fault, error use / Staff, Users & Visitors /  Fixed electrical equipment tested and followed as TWP 05
 Portable electrical appliances tested and followed as TWP 16
 Suggestion and Comment Report (SLQF008) used by staff to report problems electrical equipment
 Out of order sign put on faulty equipment SLQF 009
 Visual check of cables and condition of equipment before use
 Electrical installation is done by a Qualified person
 Electrical distribution boards are secure from unauthorised access
 Premises issued with a current certificate of inspection / 1 / 4 / 4 / N
25d / Emergency Exits / Slip, trips, falls, burns, entrapment etc / Staff, Users, Visitors /  Emergency lighting to be subject to periodic testing e.g. six monthly
 Suggestion, Concern and Defect Reporting Procedure (SLQP039).
 Duty Managers daily checks in place (SLQF039)
 Records to be maintained of all maintenance, inspections and tests of emergency lighting
Staff work in accordance with TWP04
  • All exit routes checked daily by Duty Manager
/ 1 / 3 / 3 / N
25e / Fire / Fire / Staff, Users & Visitors /
  • See Fire General Risk Assessment
/ 1 / 4 / 4 / N
25f / Unhygienic toilet areas / Discomfort
Infection / Users and visitors /
  • Daily Toilet Cleaning Check Log created to ensure that all toilets are cleaned daily and inspected every hour and appropriate action taken.
/ 1 / 1 / 1 / N
25g / Unhygienic circulation areas / Discomfort
Slips and trips
Infection
Pests / Users and visitors and staff /
  • Cleaning Procedure (SLQF035).
  • Cleaning Checklists (SLQF015 to 036 amalgamated)
  • Cleaning Inspection Record completed by Duty Manager at regular intervals (SLQF039)
  • Cleaning Schedule (SLQF038) developed to ensure a regular cleaning regime.
  • COSHH Procedures (see risk assessment number 004 and related COSHH Assessments).
/ 1 / 1 / 1 / N
25h / Faulty Equipment / Personal Injury from damaged equipment / Customers, Contractors, Staff /
  • Suggestion, Concern and Defect Reporting Procedure (SLQP039).
  • Duty Managers daily checks in place (SLQF039)
/ 1 / 3 / 3 / N
25i / Structural Damage / Personal injury / Customers
Contractors
Staff /
  • Emergency Action Plan and Serious Incident Pack in place and staff trained every 6 months
/ 1 / 4 / 4 / N
25j / Bomb Threat / Personal injury, fire, structural damage / Customers
Contractors
Staff /
  • Emergency Action Plan and Serious Incident Pack in place and staff trained every 6 months
/ 1 / 5 / 5 / N
25k / Radiators / Burns/ scalds / Customers
Contractors
Staff /
  • Adjustable valves on radiators to help with the temperature.
  • Adaptable windows to be open and closed
/ 1 / 3 / 3 / N
25l / Theft/ Robbery / Loss of property, physical and verbal abuse / Staff
Contractors
Staff /
  • Staff carry radio’s to stay in contact.
  • Cashing up procedures
  • CCTV in place, with signage.
  • See Building and Staff security risk assessment
/ 1 / 4 / 4 / N
25m / Hot weather conditions / Heat stroke, dehydration, exhaustion / Staff /
  • Drinking facilities provided.
  • Windows that open.
  • Fans provided when asked for
/ 1 / 1 / 1 / N
25n / Cold weather conditions / Hypothermia, ill-health / Staff /
  • Heating controlled manually by the individual.
  • Uniform provided to include jumpers
/ 1 / 2 / 2 / N
Documentation considered when
carrying out this risk assessment: / Comments:
Assessment
Carried
Out By: Nick Gee / Date:July 2017 / Reviewed
By: Craig Philander / Date:July 2017 / Next
Review
Date: July 2018

Ref: HSF004Issue 3 November 2005Page 1 of 4