SENIOR TECHNICAL CONSULTANCY ROLE

Job Description (Revised)

Job Title:Senior Buyer Technical Consultant

Reports to:###

Location:###

Overall responsibility and Job Purpose

The Senior Buyer Technical Consultant (STC) will deliver Buyer Implementation projects to an excellent standard and will assist in managing technical delivery as part of client programme management. Their advanced knowledge also allows the STC to advise on continuous improvement projects within the company, and to assist Technical Consultants with their day to day work.

Key Accountabilities & Responsibilities

  • The STC will run audit compliant projects such that they:
  • Run the project in accordance to the Buyer Implementation Methodology
  • Present Tungsten services and methodology to clients
  • Provide consultancy to clients to identify and develop objectives, business requirements, and processes
  • Promote Tungsten best practice to clients
  • Design customers’ profiles to meet their requirements and objectives
  • Lead the client through testing the completed solution
  • Work closely with the buyer mapping team to ensure on-time, quality delivery of client profiles
  • The STC will assume the role of Programme Technical Consultant within programmes of work with clients. The activities included as part of this activity includes but is not limited to:
  • Consulting internal external stakeholders on projects’ progression to programme technical solution goal.
  • Ensuring project development work do not interfere with each other.
  • Informing the Head of Technical Consultancy of resourcing needs for upcoming projects well ahead of project kick-off.
  • To act as advisor to all parties working on the programme including the client to help resolve problems and give advice on best practice at both programme level and for projects working under the programme.
  • To assess the overall risk to the full technical solution as new technical work is brought on.
  • Will act as first point of contact for technical escalations within the programme, and will assist with escalations to Head of Technical Consultancy when needed.
  • The STC should make an active contribution to improve Technical Consultancy and Tungsten business. Activities to support this would include:
  • The STC may be assigned as an internal consultancy resource to assist with development goals of the business.
  • The STC will make an active effort to assist peers with advice and training when requested by the TC, and where necessary raise requests to management that additional steps are taken to train individuals or the team as a whole.
  • The STC should raise proposals to the Head of Technical Consultancy on how to improve Technical Consultancy
  • As STC they will conduct themselves with gravitas and a positive outlook, acting as brand ambassador for Buyer Implementation.

Experience and Knowledge

  • High level of comprehension of Tungsten services, internal structure and methodology.
  • High level of understanding of the technical configuration required for build.
  • The ability to work well with, influence and negotiate with internal and external stakeholders.
  • At least one to three years of experience working as a Technical Consultant delivering projects to an excellent standard (delivering projects to time, to high quality, and with minimal mitigated/consulted risk).
  • A strong understanding of what is required of a technical resource in a project structure.
  • Demonstrates active team and inter-departmental collaboration and/or communication.
  • Handles themselves with gravitas
  • A strong understanding of roles within Tungsten business and the ability to redirect individuals where their requests lie outside of the Technical Consultancy role.