Section 7 – DOTCOM SPECIFIC GUIDELINES
7.1 Specification DOTCOM Shipping Requirements
7.2 Item Samples

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Section 7.1 - Specific DOTCOM Shipping Requirements

  • Apparel product requires a different manufacturer style number for each size. Each size will also have its own BRU Skn#. This will be provided to you via the BRU Buying Team.
  • Orders need to be packed/shipped to our DC by style and size per carton.
  • IMPORTANT - All product that can get dirty (apparel, plush, etc.) must be individually polybagged with UPC and or UID sticker. The UPC is required on the outside of the item on all items. If the item is polybagged it is required to be on the outside of the poly bag. In addition, a hangtag UPC ticket must be attached directly to the garment using a swift attachment. No retail pricing is allowed on hangtags or labels.
  • The vendor must be EDI compliant. Apparel vendors new to DOTCOM require a 5 digit Hardlines vendor number, due to EDI Mapping Specification differences.
  • Please complete and return the DOTCOM Apparel Bulk Item Setup Formlisted under the Reference Center of the Vendor Extranet. (Log on to the Vendor Extranet > Information Links > Vendor Reference Guides > Reference Center > DOTCOM Apparel Bulk Item Setup Form) to the Buying Team before any item is setup in Vendor Item Management (VIM) – refer to Section 3 “Item Management” of this guide.
  • Images for ALL items must be submitted to the Buying Team.

Image requirements:

  • The item must be on a plain white background for the main image
  • You can have up to 4 alternate images, which we do recommend you use
  • Images must be no smaller than 500x500 pixels or no larger than 3000x3000 pixels
  • Images must be in jpg format
  • We do not accept drawings it must be still shots of the item
  • If you would like to add the zoom feature to the item it must be 1500x1500 pixels
  • Please save all images on a disc as the style number you have entered on the bulk item spread sheet and send to the Buyers attention at 1 Geoffrey Way Wayne NJ 07470

If you cannot submit images to us, please follow step 7.2 to utilize our photography studio to shoot the images for you. Please follow up with buying team if you need to do so.

7.2 - Item SamplesToys “R” Us, Inc. requires a sample for every item that will be sold on our websites. Please consult your Buyer as to when these samples are to be sent to the Sample Center.

Please send sample to the following address:

ToysRUs.com Sample Center
GSI Studios
1075 First Avenue
King of Prussia, PA 19406
General phone (if required by shipper): 610-491-7000

Label each sample with the Unique IDentifier (UID) and Stock-Keeping Number (SKN) number provided. Samples not labeled in this manner will not be accepted

  • Please affix the UID/BRU SKN#(this will be provided to you by BRU buying team once items have been set up) label to the bottom or back of the product packaging so as not to interfere with product photography
  • Ensure the Universal Product Code (UPC) in our system matches the UPC on the sample you will be shipping. (Please consult your BRU buying team for UPC validation)
  • Alert your Buyer's Assistant if one or more of the samples requested will not be available until a later date
  • Provide tracking information directly to the BRU buying team. Prototypes are not accepted. Ensure the sample shipped is a production version of the merchandise and is shipped in retail packaging
  • Any samples that need to be returned require a self-addressed prepaid return label with vendor account number included