April 2011
ROLE PROFILE
Role Title:Head of:Environment & Waste Services
Service Area:Environmental Services
Directorate:OTP
Accountable to:Assistant Director – Environmental Services
Grade:M
JE Code:JE0004
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Purpose of job (outline what, to whom and why)
To lead and manage the development of an efficient and effective strategic environment and waste management service within Environmental Services.
To lead the development and delivery of the Zero Waste & Open Space and Countryside Strategies across the organisation; to drive out efficiencies through re-process engineering and partnership aligned services.
To manage the delivery of the Residual Waste Treatment Facility Project.
Key Objectives (list what outcomes are essential)
1 / To provide positive strategic leadership and direction in managing the Environment & Waste Services functions of the council.2 / To manage a five distinct teams a) Waste and Environment Statistics b) Environmental Services Strategy c) Project Reduce d) Programme Team Waste Infrastructure) Open Space & Countryside
3 / To client manage the Council’s Project Reduce Partnership developing strategic reliance’s in respect of waste related services and support service functions
4 / Support the Assistant Director of Environmental Services in the delivery of the services vision and outcomes through the development of strategies, policies and service plans to ensure the effective development and delivery of local services to local communities and partners.
5 / Develop a motivated and fit for purpose workforce empowered to deliver individual, team and service objectives and outcomes
6 / Deliver the requirement of appropriate legislation in terms of the service area; health and safety and equalities.
7. / Provide the skilled project management and effective application and control of major capital and revenue budgets associated to programmes and projects
8 / Contribute to the development and delivery of the strategies and policies that sit within Environmental Services; responsible for the strategies, policies and procedures within Environment & Waste.
9 / Ensuring service value for money, suitable use of resources and the services contribution to the Local Strategic Partnership and Council Plan to ensure for the delivery of the organisation and community outcomes.
10 / Delivercorporate performance improvement targets through a programme ofcontinuous service improvement and effective performance, people, project, financial and contract management systems. To keep abreast of the performanceagenda in particular KPI’s, Government targets etc around key environmental and neighbourhood indicators
Scope (outline the size or scope of the role, direct or indirect responsibility for people, finances, resources and any special aspects of the role)
Manage and support Approx. 30 professional and technical staff, plus temp/agency staff and consultants as necessary for the effective delivery of the services and outcomes.
To promote partnership working and joined up service delivery, by developing andmaintaining key relationships with people inside and outside the council, including other services, councils, regional and national bodies, the police, other agencies, councillors, contractors, businesses, customers and the local community.
Take responsibility for the management and is the sole budget holder of the division’s capital budget of up to £125mover 5 years for the Residual Waste Treatment Facility Project, with an expectation of on-going Capital expenditure to be approximately £10m p.a.; and revenue budgets (£25m pa) budgets. Of this approximately £800,000 of the revenue budget is staffing costs. This includes the management and delivery of a number of individual large scale Environmental and Community capital projects. The role has income generated targets relating to waste, recycling and environmental services in excess of £2m pa.
Work Profile (outline the main areas of responsibility and accountability and competencies)
1.Strategy
To deputise for the Assistant Director Environmental Services across the full range of duties and responsibilities
To be a member of Department Leadership Team and to represent the Assistant Director on certain Corporate Groups and Working Parties.
To initiate, develop and implement innovative solutions to assist the best use of the resourcesacross wide discipline of services associated to neighbourhood management and support functions.
To advise senior management and Council on the effects of relevant new or draft legislation, codes of Practice or other initiatives, publications or developments, ensuring that appropriate Members and other interested parties are properly briefed and advised.
To respond to national, regional and local consultation from government, statutory, private and voluntary bodies.
2.Performance
To ensure the role and responsibilities of the Services are carried out and developed satisfactorily. This includes ensuring that Council policies and decisions are implemented correctly, having due regard to financial regulations, contract procedures and standing orders of the Council, and ensuring that insurance and statutory requirements are met.
To ensure the most efficient methods of design are employed, including the use of computing facilities.
To monitor new materials, products, techniques, and equipment in the post holders’specific field, and to advise the Assistant Director of their relevance to the work of the Service.
To deliver corporate performance improvement targets through a programme ofcontinuous service improvement and effective performance, people, project, financial and contract management systems. To keep abreast and deliver the performance agenda in particular key national and local indicators through CAA, Government, targets etc around neighbourhood management, environment and support service functions etc.
To regularly monitor the relevant Service’s work programmes, performance indicators and take necessary action to ensure the Service meets agreed outcomes.
To ensure the effective uses of the service business plans, performance appraisal and team briefings.
To carry out ongoing Service reviews such as structure, procedures in order to remain responsive to current/future needs and requirements.
3.Service Quality
To make recommendations for policy and procedural changes etc. and ensure that decisions are implemented correctly, that all necessary approvals are obtained, and that projects are carried out satisfactorily having regard to the need to engage, involve, VFM, standing orders etc.
To comply with the operating procedural requirements, maintaining, reviewing, developing and improving the Service procedures, and monitoring performance output against indicators.
To promote and maintain professional standard in the work of staff within the Service.
To be aware of and keep up to date with all relevant developments relation to the work of the Service.
4.Resource Management
To prepare revenue and capital estimates, and the programming and control of expenditure, both on individual projects and on specific areas of expenditure.
To manage the Services capital and revenue works budget, employing financial systems to monitor spend throughout the year ensuring that budgetary expenditure is maximised.
To exploit every opportunity for the funding of capital and revenue projects, identifying potential opportunities, and carrying out feasibility and economic appraisal, with a view to levering in funds from both the public and private sector.
To recruit, lead and manage staff within the Service so that they are deployed efficiently. To ensure the supervision, co-ordination and planning of works across the relevant Services.
To apply the Council’s Disciplinary Code of Practice in dealing with disciplinary matters within the Service.
To be responsible for the ongoing support functions of the Service monitoring expenditure and performance to ensure that the correct procedures are developed and implemented.
To appraise staff in the Service, determine their training needs, develop and encourage their professional development and to act as formal mentor for any professional trainee in the Service.
5.Culture
To support the development of a positive organisational culture that is outward looking, evidence based, performance and customer focused.
To promote equality of opportunity in the delivery of services and employment practices
6.Communications
To represent the Assistant Director at meetings with the public and with Councillors on matters relevant to the Service, including attendance at the relevant Executive Committees and neighbourhood forums/listening events and alike.
To represent the Assistant Director at meetings with other services and outside bodies (e.g., Police, Emergency Services, DECC, DEFRA, Environment Agency, Government agencies, Local Authorities, Developers, Legal Services – this list is not exhaustive).
To ensure that the Authority is represented on national and regional bodies relevant to the Service’s work.
To liaise with other Services and Partners to ensure that all the interests of the Service are fully considered.
To answer queries from members of the public, including signing correspondence, and to draft replies to Councillors, MPs etc. To draft reports for Council Committees on matters for which the Service is responsible.
7.Commitment
To attend meetings internal and external to the Council with key stakeholders, which may involve working outside of normal working hours.
To undertake any other duties consistent with the basic objectives of the post and of the Service.
8.Health & Safety
To act as a Borough Liaison Officer or Technical Adviser in the event of major incidents. This will include directing other staff, assisting the Emergency Services, or being based in the Emergency Control Centre to ensure a cohesive response is given to the Emergency Services.
To provide advice and support to the Chief Executive and the Emergency Management Team in the event of a major civil emergency.
To follow the Councils systems for the implementation of the Construction (design and management) Regulations within the Service, maintaining and reviewing monitoring systems aimed at ensuring CDM compliance.
9.Equal Opportunities
To uphold and further the Council's equal opportunities policies and to deliver effective and appropriate services fairly and without discrimination, tackling discrimination if necessary.
10.Technical
To ensure that relevant legislationis complied with; carrying out investigations and action, gathering evidence and appearing in court as necessary.
To progress assigned projects through all stages from inception through design and preparation of contract details and implementation.
To ensure that all necessary steps are taken to assist the delivery of customer aligned services.
Head of: Environment & Waste Services1
April 2011
PERSON SPECIFICATION
In this section the Skills, Knowledge, Qualification and Competency requirements to perform the role to a satisfactory standard are set out. The extent, nature and level of the role holder’s knowledge and skills should be specified
Awarenesssome knowledge or skills sufficient to show aptitude and the ability to learn in the particular work area
Significant knowledge and skills gained through practice and/or qualification sufficient to fulfil the role requirements
Extensiveknowledge and skills gained through practice and/ or qualification to fulfil the role requirements and contribute to training others and developing policy and practice in the work area
PERSON SPECIFICATION / Examples specific to role / Required / Level / Method of Assessment interview, testing, referenceEssential / Desirable / Awareness / significant / Extensive
SKILLS AND KNOWLEDGE
Technical knowledge and qualifications / Knowledge of application and principles of 2 or more ofthe followingWaste management; Open Space and Countryside, project and programme management.
Ability to manage, supervise and coordinate output from internal staff,partners and external consultants.
Ability to write reports on complex strategic issues and the ability to present them to a range of audiences including elected members; stakeholders and the general public.
Proficient IT skills in the use of Word, Excel, Project, PowerPoint and Access.
Knowledge of Local Authority governance arrangements and procedures.
Understanding of “political” dimensions and the sensitivities in working with and supporting elected officials.
To hold the following relevant qualifications
Degree or equivalentin a relevant subject (e.g. waste management, sustainability or environmental studies related)or equivalent body of knowledge relating to waste management, sustainability and/or environmental studies.
Member of recognised professional body (such as the Chartered Institution of Waste Management, Society for the Environment) (eligibility for membership is by degree level qualification in an appropriate subject or by an equivalent body of knowledge judged through an application form, professional interview and possibly written supporting documentation)
Management Qualification / X
X
X
X
X
X
X / X
X / X
X / X
X
X
X / Interview/Application Form
Planning and organising work / Ability to manage prioritisation and programme tasks in order to deliver timely outcomes.
Methodical and well organised with the ability to produce quality work. / X
X / X
X / Interview/Form
Planning capacity and resources / Ability to manage relative priorities and allocate appropriate resources to ensure deadlines are met.
Ability to demonstrate continuing professional development. / X
X / X / X / Interview/Form
Influencing and interpersonal skills / Ability to lead on relationships building with partners and external stakeholders.
Ability to manage the communication of ideas and strategies to a range of audiences.
Ability to present complex issues in a rational and simple way to a range of audiences.
Ability to apply a range of negotiation and persuasion skills to suit differing circumstances.
Ability to represent the Department at meetings (internal, external and with Members) sometimes requiring attendance out of normal working hours. / X
X
X
X
X / X
X
X
X
X / Interview/Form
PROBLEM-SOLVING
Using initiative to overcome problems / Ability to interpret complex, and sometimes conflicting data, in order to develop suitable responses for the delivery of a comprehensive and inclusive service.
Ability to analyse situations and identify and communicate issues and potential solutions within the management team. / X
X / X
X / Interview/Form
Managing risk / Ability to manage and undertake risk assessments of strategies and to identify and communicate mitigation measures to colleagues, partners and stakeholders. / X / X / Interview/Form
Managing change / Ability to assess and monitor internal processes and suggest changes in order to deliver continuous improvement. / X / X / Interview/Form
ACCOUNTABILITY and RESPONSIBILITY
Undertakes tasks without supervision / Ability to work autonomously, managing service delivery and responding to competing requirements of a fast paced set of service areas. / X / X / Interview/Form
Managing people / Ability to demonstrate application of successful management, motivation and leadership of staff;and the ability to coordinate the work of others. / X / X / Interview/Form
Managing financial resources / Budget management; monitoring and control skills. / X / X / Interview/Form
COMPETENCIES REQUIRED – All post holders must be able to comply with the Council’s core competency requirements which include communication, respect for others, customer service, drive for results, delivering the promise and continuous personal development.
In addition for those posts with management responsibilities the competencies will include managing self and personal skills, providing direction, facilitating and managing change, working with people, using resources, achieving results, promoting policy, values and culture, customer service and health and safety.
Other information
- able to travel to meet service delivery requirements
- available to undertake work outside of normal working hours
Signed Job holder / Signed Line Manager / Signed Service Head / Date
Head of: Environment & Waste Services1