Role Assessment: Client’s Representative
Introduction
This template and guidance has been provided to enable Network Rail to assess internal appointments suitability for undertaking the role of Client’s Representative. The requirement for the Client’s Representative is included in issue 6 of the Network Rail standard NR/L2/OHS/0047 - Application of the Construction (Design and Management) Regulations to Network Rail Construction Projects - to continue the existing representative role from Issue 5. The requirements of NR/L2/OHS/0047 issue 5 and 6 only apply to Network Rail. The skills, knowledge and experience requirements provided in the template is guidance only and should be reviewed and amended by the assessor as appropriate for the project or part of the business discharging the Client’s Representative role.
The levels defined below will vary depending on the complexity of the change or project. The important point is that this assessment is not a pass/fail criterion. It is about enabling the responsible manager to identify the skill, knowledge and experience gaps for an individual. The intent is then for the manger to provide additional support, either through training, mentoring or additional staff to support the Client’s Representative role (team support and longer term mentoring).
Skills assessment levels
Level 1:Never done this before.
Level 2:
Performed with supervision / support.
Level 3:
Performed successfully and been responsible without supervision.
Level 4:
Performed successfully, managed others and have been accountable.
Knowledge assessment levels
Level 1:No knowledge at all.
Level 2:
Basic knowledge – knows the terminology and key concepts.
Level 3:
Good knowledge – Same as a full member of a relevant professional body
Level 4:
In-depth knowledge – could teach others or write a book on the subject.
Experience assessment levels
Level 1:Never done this before
Level 2:
Successfully performed on simple or small projects
Level 3:
Successfully performed on a wide variety of projects regularly.
Level 4:
Recognised as an expert in this area and could train or teach others.
/ Assessment Outcome
The individual has been assessed as (tick the one that applies): / Competent to complete the role. / Competent to complete the role with the identified support in in place.
Project / Contract the assessment is made for: / Enter the project name here.
Proposed Client’s Representative: / Replace with name here / Date of assessment:
Representative’s signature: / Date of signature:
Assessor: / Replace with name here / Date of assessment:
Assessor’s signature: / Date of signature:
Assessment valid until:
Enter the date that this assessment expires and a new one is required. This should be no longer than 1 year and be at the time of the individuals annual performance review.
It may only be for a specific project or portfolio of similar projects.
Assessment (Tick the level demonstrated)
Example / Guide / Evidence / Level 1 / Level 2 / Level 3 / Level 4 / Support Required
Skills
Can demonstrate they can review (create) a scope and investment justification for a project, including setting ofsafety goals / objects for a project. / A previously set safety goals and held projects to account to these.
Previous review of business case, including an example of amendments to take account of safety.
Can prepare (or review) a project remit or scope that takes account of safety, and is prepared in good time. / Example of remit or project scope that identifies CDM appointments clearly.
Can use the requirement engineering / management process to deliver safety outcomes for the project. / Examples of requirements set, that have direct and indirect safety benefits.
Can demonstrate that theycan review a project programme and understand the resources (time & people) required to deliver it taking account of safety. / An example where they required the programme to be amended to take account of safety. Evidence of programme review.
Can demonstrate that they have the ability toprotect (long-term) safety improvements and requirements from project changes. / Examples from previous projects of safety improvements protected despite V.E. or other cost cutting / lean initiatives.
Knowledge
Can demonstrate understanding of key project management tools, techniques and principles. Including behaviours. / Member ofCIOB / RIBA / ICE / IET / APM as relevant to project, or have demonstrable relevant experience.
Can demonstrate that they understand the engineering / design process / life-cycle, including relevant Network Rail standard. / Interview: can articulate the GRIP process and what the key safety activities are in each stage.
Can demonstrate understanding of Network Rail’s Safety Strategy and objectives, and how they can be delivered through their projects. / Interview.
Understands how commercial relationships impacts upon safe deliver of a project and its outcomes. Can express who the Client is in complex structures and who would be best placed to be appointed the various CDM duty-holder roles. / Interview;
Understands how to set up a project and what good project arrangements look like and how to monitor these. / Interviews.
Experience
Can demonstrate the ability to Communicate clearly, concisely and accurately. / Interview. References. Communication assessment.
Can demonstrate the ability to Influence and work with a diverse range of project stakeholders. / Interview. References.
Can demonstrate past experience of working in a construction and project environment, in a role with similar requirements. / CV. References. Interview
Can demonstrate the ability to create and lead a project team and organisation. / CV. References. Interview
Can demonstrate managing the briefing and dissemination of critical information. / CV. References. Interview
Can demonstrate the promoting the guarding the safety interests of stakeholder remote from the project. Example stakeholders may include ToCs, maintenance workforce and passengers. / CV. References. Interview
Assessment (Tick the level assessed)
Example / Evidence / Level 1 / Level 2 / Level 3 / Level 4 / Support Required
Skills
Can read 2D drawings. / Interview.
Can read 3D models. / Interview.
Can review real world solutions and how they meet (or not) “high-level” business safety requirements. / Interview – can articulate Network Rail’s safety objectives (strategy) and how they apply to this project.
Can ask questions on subjects outside of technical competency, but drill down into the answers to ensure appropriate design solutions are selected. / Interview.
Can identify types of “pre-construction information” required based on scope and type of design works. / Interview and can identify where the information is stored within Network Rail.
Knowledge
Can demonstrate an understanding of key design issues relating to the design disciplines involved in this type of project. / Interview / presentation.
Can demonstrate an understanding of how whole-life costing impacts design decisions. / Interview / presentation / course pass certificate.
Can demonstrate an understanding of “value engineering” and how is improves / compromises design performance. / Interview / case studies.
Can demonstrate an understanding configuration management / change control and how this impacts design quality / safety. / Interview / case studies.
Understands the properties of common materials construction methods and their Health and Safety implications. / Interview.
Experience
Can demonstrate experience of taking safety decisionson design, on behalf of Network Rail. / Case study / project example.
Can provide evidence that they have taken account of project hazards in the project scope / remit. / Evidence.
Can demonstrate setting of safety requirements for the project, / Past examples & Interview.
Can demonstrate a time when they provided pre-construction information and recognised it was inadequate or had gaps missing. / Interview and past examples.
Can demonstrate they have chosen the contracting strategy and project structure to maximise good safety outcomes. / Evidence of past examples / Interview.
Assessment (Tick the level that applies)
Example / Evidence / Level 1 / Level 2 / Level 3 / Level 4 / Support Required
Skills
Can participatein a HAZID / HAZOP, looking at the short and long term safety impacts from a “client” perspective. / References, previously attended HAZIDS / HAZOPS and can articulate example hazards they raised.
Can understand the outputs from safety activities and make a judgment on the adequacy of the risk control / elimination decision. / Interview, including examples of successful challenge.
Can identify if adequate resources have been allocated for System Safety in the project budget / resource plan, provide by IP / Principal Designer. / Interview & Example.
Based on recommendations from technical experts create and support the business case for safety related project change. / Interview & Example.
Can review a project programme to determine if sufficient time for safety reviews, approvals and authorisations have been included. / Interview & Example.
Knowledge
Can differentiate between “system safety” and “occupational safety”. / Interview.
Can demonstrate an understanding of CSM REA and the associated Network Rail Standards. / Interview / presentation.
Can demonstrate an understanding of Human Factors and the important of including it in this project. / Interview / presentation.
Can demonstrate an understanding of Interoperability and compatibility and how this relates to safety – RIR 2011. / Interview / presentation / journal article published.
Can demonstrate an understanding of the “risk acceptance criteria”. / Interview.
Experience
Can demonstrate the reviewed of a design risk assessments and challenge on the sufficiently of the controls. / Interview / Example / Email.
Can demonstrate the preparation of a system definition (CSM REA). / Example.
Can demonstrate the acceptance of a project Hazard Record, including the transfer of safety requirements from the project into the “route”. / Example.
Can demonstrate experience in putting in place (or authorising a) project safety assurance on behalf of Network Rail. / Safety Strategy / Plan document.
Assessment (Tick the level that applies)
Example / Evidence / Level 1 / Level 2 / Level 3 / Level 4 / Support Required
Skills
Can review a construction phase plan and determine adequacy. Including knowing when and how to ask for advice on the details. / Interview / Example.
Can review or perform an “organisational capability” assessment of proposed duty holder appointments. / Interview / Example.
Use of template for PD assessment on Safety Central.
Can identify what pre-construction information is required by the project participants. / Interview / Example.
Can identify what H&S File information is required to be provided by the project. / Interview / Example.
Knowledge
Understands the requirements of key health and safety legislation; CDM Regulations 2015, HSAWA 1976, MHAWR 1999. / Interview / journal articles published / conference presentations.
Successful attendance of the Network Rail CDM Awareness Course.
How design influences construction risks. / Interview, past risk assessment prepared.
How design influences maintenance risks. / Interview, past risk assessment prepared.
How design influences demolition / replacement risks. / Interview, past risk assessment prepared.
Understands “typical” passenger, public and worker risks. / Interview.
Understands the Principles of Prevention. / Interview.
Experience
Has reviewed and provided welfare facilities as required by Schedule 2 (CDM 2015). / Example project.
Has put in place a monitoring regime to check the project arrangements are sufficient throughout the project. / Example / Interview.
Has reviewed the adequacy of pre-construction information and filled any gaps. / Example / Interview.
Has submitted the F10 form to the ORR / HSE through their website. / Example / Interview.
Has reviewed audited or monitored the level of compliance to the CDM Regulations of a designer and contractor, including the Principal Designer and Contractor. / Example / Interview.
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Version 1 / September 2015