ASSOCIATE DIRECTOR OF HOUSING SERVICES
Division of Student Affairs
POSITION SUMMARY
The Office of Residential Education and Housing Services fosters safe, inclusive, and educational residential environments. It intentionally challenges and supports students to embrace global citizenship, civility, and self-accountability both on and off campus.
The Associate Director of Housing Services will assist with the development and implementation of policies regarding license agreements, billing, occupancy, assignments, record maintenance, assessment activities and facilities management for approximately 1,700 students in 13 residence halls and four college owned houses. The Associate Director of Housing Services will work directly with the Associate Director and Assistant Directors of Residential Education to ensure the effective functioning of the capacity and facility management of all residential spaces.
The Associate Director of Housing Services reports to the Senior Director of Residential Education, Housing Services and Student Conduct and serves as a member of the Student Affairs Team.
SUMMARY OF DUTIES, RESPONSIBILITIES AND GOALS
Responsibilities include, but are not limited to:
· Provide direct supervision and mentorship to the Graduate Housing Coordinator
· Along with the Associate Director of Residential Education assist with the management of the day-to-day operations of the department, maintenance of departmental website, development and implementation of annual goals, training initiatives, and objectives
· Manage and track accurate records of billing, occupancy, assignments and vacancies and reconcile as needed
· Recommend occupancy changes and housing rate adjustments on an annual basis
· Prepare reports as requested (occupancy, assignments, vacancies, revenue and projections)
· Receive closing damage reports and assess necessary charges
· Coordinate all room changes and associated paperwork in assigned halls
· Develop and coordinate the room selection process for returning students
· Coordinate all aspects of room assignments such as placements, advertising, and room changes
· Coordinate database (BANNER) related projects such as new reports, data entry and billing
· Oversee and coordinate residence hall opening/closing and the early arrival/extended stay process
· Distribute housing and facility related information to residence hall, student list serves, departmental website, and campus calendar
· Coordinate, along with the Disability Services Coordinator the Medical Housing Accommodation process for students
· Scope, recommend and review annual residence hall facility renovation projects
· Assist with the successful implementation of special interest programs in various thematic living spaces
· Share rotational on-call responsibilities, serving the entire campus community
· Respond to facilities and other campus emergencies as available, including bed bugs, fires, floods, windstorms, power outages and other concerns
· Be aware of and actively encourage safety within the assigned area. Follow-up with ongoing security concerns such as propped doors, maintenance issues, etc.
· Assess physical condition of residence halls, documenting and follow up with issues or concerns
· Effectively distribute and maintain records of student room keys
· Be available to staff and students during the day and evening duty and office hours
· Coordinate the Third Year Live-Off application and selection process
· Manage vendor services and repairs such as laundry, DIRECTV, Micro-Fridge and new contracts
· Manage the emergency supplies for the residence halls, update, distribute and track as needed
· Serve as a liaison with Athletics, Facilities Management, Campus Safety, Conference Services, the Card Office and other offices on campus
· Availability to work evenings and weekends as needed
· Actively participate in the planning and facilitation of training sessions for undergraduate and graduate paraprofessional staff
· Assist in the Resident Advisor selection process
· Assist staff with problem-solving, conflict mediation, and crisis management in the residential community.
· Actively encourage the concept of educational programming by serving as an information source, program presenter, and motivator
· Identify students with personal, social, academic or disciplinary problems and assist them with such problems conscientiously and appropriately either directly or through referral to the Emmons Wellness Center or other community resources
· Oversee successful implementation of special interest programs in various theme halls
· Serve as a conduct officer within the Office of Student Conduct.
· Be available to assist and support with campus wide programming efforts sponsored by the Division of Student Affairs (Oxy engage, Orientation, opening and closing)
· Attend important campus community events (Orientation, Convocation, Graduation)
· Serve on campus committees/task forces as needed
· Other duties and responsibilities as assigned
QUALIFICATIONS
· Master’s Degree required in higher education administration, student development, counseling or related field
· At least three years of professional/paraprofessional experience inresidence life or housing
· Strong leadership ability andexcellent communication skills
· Strong knowledge and experience in judicial affairs is preferred
· This position is required to live on campus in an apartment provided by the College
COMPENSATION
· Competitive salary and full benefits package (domestic partner benefits available)
· Furnished apartment, cable TV (with DVR), internet, and utilities included
· Meal plan
· Professional development funding
APPLICATION INSTRUCTIONS
Please submit a resume and cover letter explaining how your qualifications meet the requirements of the position to .