CATEGORY OF PAPER / 
Specific action required (decision / approval) / 
approval
For information / assurance only
Trust Board
Thursday 28th May 2015
Agenda item: / 15 xii
Report title: / Quality Report
Purpose of report: / Corporate Document – report on the quality of care to be included in the Trust’s Annual Report and also be published as a standalone document
Key issues: /
  • Provides update on progress against local and mandatory indicators for 2014/15 and sets priorities for 2015/16
  • Required as set out under NHS (Quality Accounts) Regulations 2010
  • Content of document has been reviewed and performance indicators have been tested by external auditors in accordance with guidance provided by Monitor
  • Board needs to satisfy themselves that the document complies with the requirements

Issue previously considered by: / Previous drafts of the report have been considered by the Quality Committee and the Audit Committee
Recommendation/action required: / To approve the report prior to it being submitted to Monitor on 29th May 2015.
Sponsor/approving director: / Nichola Kenny, Associate Director of Strategy, Contracting & Performance.
Report author: / Nicola Thackray, Strategic Business Planning & Performance Lead
Governance and assurance
Link to Trust corporate objectives*
(please tick) / 1 / 2 / 3 / 4 / 5 / 6 / 7
 /  /  /  /  / 
Link to CQC KLOE:
(please tick) / Caring
 / Responsive
 / Effective
 / Well Led
 / Safe

Any relevant legal/statutory issues? / Compliance with the NHS Act 2009 and NHS (Quality Accounts) Regulations 2010
Equality analysis completed?
(please tick)
If this is not relevant please explain why: / Yes / No / Not relevant / 
Corporate document developed using guidance from regulators
Key considerations / Details
Confirm whether any risks that have been identified have been recognised on a risk register and provide the reference number: / No requirement for risks to be considered in drafting of the document.
Specify any financial implications:
Explain whether there are any associated efficiency savings or increased productivity opportunities? / Potential impact on contractual income will be considered as part of regular performance reviews e.g. increase in non-conveyance
Are any additional resources required e.g. staff capacity? / None
Is there any current or expected impact on patient outcomes/experience/quality? / Intention is for the quality of services to be improved for patients
Specify whether appropriate clinical and/or stakeholder engagement has been undertaken:
(stakeholders could include staff, other Trust departments, providers, CCGs, patients, carers or the general public) / Internal stakeholder engagement and 30 day external consultation process.
Are there any aspects of this paper which need to be communicated to our stakeholders (internal or external)?
(Please tick – if ‘yes’ then please complete all boxes.Please briefly specify the key points for communication and ensure the Comms team are informed via mailto:) / Yes
 / No / Positive
 / Negative
Proactive
 / Reactive / Internal
 / External

Progress against last year and priorities for this year to be shared

*The Trust corporate objectives are:

  1. To have an effective workforce plan that includes the development of skill mix, clinical enhancement and career progression, and one that achieves full establishment levels by September 2016.
  2. To deliver a programme of cultural change that generates an improvement in staff morale, engagement, evidenced through an improved FFT score, staff survey results and the cultural barometer by March 2016.
  3. Achieve successful CQC accreditation at good or above through the delivery of our Quality Strategy by March 2016, ensuring we deliver safe, effective care and a positive patient experience
  4. To develop a comprehensive evidence base for a single operational model through the Integrated Care and Transport pilot that would support full roll out of the model from April 2016.
  5. To have an effective and responsive Information Technology infrastructure by March 2016 that provides quick access to business intelligence to drive performance improvement activity.
  6. To improve the level of core income to ensure a sustainable future for NEAS with an established funding structure that incentivises the reduction of hospital conveyances to operate from April 2016.
  7. To achieve recurrent cost improvement targets through the transformation strategy, waste reduction and application of lean methodology to reduce the impact on the 2016/17 target.

Version / Date / Comments
1.0 / February 2015
2.0 / April 2015 / Minor amendments including addition of communications, risk and previous consideration fields.

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