ChabotCollege

Medical Assisting 71B, Page 1

October 1999

ChabotCollegeOctober 1999

Replaced Fall 2010

Course Outline for Medical Assisting 71B

Administrative Skills II

Catalog Description:

71B - Administrative Skills II2 units

Administrative Medical Assisting skills which include medical economics, banking, billing, medical insurance and coding. Prerequisite: Medical Assisting 71A (completed with a grade of C or higher). 1 hour lecture, 3 hours laboratory.

[Typical contact hours: lecture 17.5, laboratory 52.5]

Prerequisite or Advisory Skills:

  1. Professional responsibilities
  2. Patient advocacy
  3. Medical legal concepts
  4. Telephone skills
  5. Medical office reception
  6. Scheduling appointments
  7. Computer applications
  8. Office equipment and maintenance
  9. Use of the medical record
  10. Drug prescription and records
  11. Filing
  12. Written correspondence

Expected Outcomes for Students:

Upon completion of the course, the student should be able to:

1.demonstrate banking procedures manually and using computer:

a.patients:

- patient records -- enter/delete responsible party and view fact sheet

- financial records -- view patient activity and responsible party balance

b.billing and collections:

- collection of information

- the pegboard system

- billing

- aging of accounts

- collection process

- special problems

2.demonstrate peg-board accounting; manually and using computer:

a.skips

b.write-offs, NSF checks

c.simulated activities

d.review questions

e.daysheet

- daysheet entry -- enter patient transactions and print receipts

- daysheet status -- daysheet and transaction reports

- production/ledger update -- apply active daysheet transactions

f.insurance processing

- introduction -- types of medical insurance programs

3.prepare commonly-used medical insurance forms; manually and using computer:

a.government-sponsored programs

b.medicare

c.medicaid and medi-medi

d.champus/champva and VA outpatient clinic programs

e.worker's compensation

f.HMO's, super bills and special plans

g.Blue Shield and Blue Cross programs

4.demonstrate billing and collection procedures;

  1. code office procedures using the CPT and ICD-9 Coding system;
  2. demonstrate beginning transcription skills;
  3. explain transmission of written communication, postal services, fax transmission;
  4. perform skills needed to seek employment;
  5. compare and contrast medical software.
  6. Demonstrate proficiency in using different medical software programs

Course Content

1.Banking procedures

2.Accounting systems

3.Medical insurance

4.Billing and collection procedures

5.Coding systems

  1. Process employee payroll
  2. Transcription
  3. Postal services
  4. Fax transmission

10Word processing

11Travel arrangements

12Medisoft application

13Resume preparation

Methods of Presentation

1.Lectures

2.Demonstrations

3.Discussion

4.Student presentations related to office practices

5.Audio-visual materials

  1. Resources speakers

Typical Assignments:

  1. Homework
  2. Workbook
  3. Papers
  4. Class skills performance

Methods of Evaluating Student Progress:

1.Quizzes

2.Laboratory assignments

  1. Midterm and final examinations, both written and performance

Textbook(s)(typical):

Computers in the Medical Office using Medisoft for Windows – Glenco, 1998

Special Student Materials:

None

Revised 12/99