Fishermead Medical Centre Patient Participation Group [PPG]

Present

Helen McGuane, John Ayton, Penny Burgess, Kirsty McDermott, Martha George, Patricia Lock, Christine Vincent

Apologies

Irene, Peter, Michael

Irene welcomed Kirsty as a new member to the group.

Previous minutes of 19/04/2012 were read and approved by those present.

Results of the election for representation on the CCG board

Helen has been appointed to represent Fishermead Medical Centre PPG on the MK Commissioning Patient Congress. Irene has been elected as deputy to stand in if Helen is unable to attend themeeting.

Christine informed the group that she had received two positive comments regarding Helens presence at the previous Patient Congress meetings.

Feedback form Patient Congress meeting

Currently the Clinical Commissioning Group [CCG] board, are focusing on the following clinical areas, Planned Care, Unplanned Care, Long term Conditions, Maternity and Children’s Services, Lower Urinary Tract Services [LUTS].

The CCG are looking to recruit volunteers to work on the project for LUTS to provide patient feedback on the services.

Christine will look into putting this information on the practice website and a link to further information.

Helen has put herself forward for Maternity and Children’s Services board.

Helen will ask the patient congress if Irene can also be on the CCG board stating that the members of the PPG want this.

Helen will raise awareness at the CCG meeting regarding lack of mental health services in MK. Also referral targets impacting on Clinical decision [certain conditions need approval by the Priority Panel before GP’s can refer to Consultant.

The next patient Congress meeting is 18/06/2012.

Practice Update

Following the Staff meeting the number of weekly GP appointments has been increased by eighteen.

The Health care Assistant appointments have been doubled. The HCA will now work full time.

We achieved 994.4 QOF [Quality & Outcomes Framework] points out of a thousand.

A poster inviting new PPG members to join our group was displayed in the Parish Council Offices and the local chemist.

An advert inviting new member to join our PPG was put in the July issue of the Parish Magazine

Improvements to the practice

We are installing an alarm pull cord in the patient disabled toilet and putting new locks on the door with especially adapted exit handles on the inside.

We have recently bought new equipment for the consultation rooms, BP equipment, and an ear irrigation machine

Patient Survey

The Patient Survey to be discussed at next meeting when guidelines have been issued.

Link

John provided feedback from the Link meeting. Notes attached.

Terms of reference

As a CCG representativeHelen needs to be in post for two years. It will be added to the Terms of Reference that any CCG representative elected will be required to be in post for two years and regularly attend meetings for continuity. To have a responsibility to promote and influence patient care.

Remove Terms of Reference 11 Fundraising.

Remove brackets in Terms of reference 12.

Members interested in any particular services let Helen know.

AOB

There was a short discussion on a venue for future meetings, e.g. the Spinal Injuries Unit at Oldbrook. It was agreed that at present the current venue is acceptable for the numbers concerned.

Helen suggested the practice use text messaging to contact patients. Christine will look into the cost of this.

Meeting closed 8.30pm

Date of next meeting Tuesday 24th July 6.30pm GP to be present.