GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE CATALOG/PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSAAdvantage!, a menu-driven database system. The internet address for GSAAdvantage! is .

SCHEDULE TITLE: 736– Temporary Administrative and Professional

Staffing Services (TAPS)

FSC Group: 736

Contract Number: GS-02F-081AA

Period Covered By Contract: JANUARY 3, 2013 - JANUARY 2, 2018

Contractor:FRANKEL STAFFING PARTNERS

3700 National Dr., Ste. 109

Raleigh, NC27612

(919) 783-6300 – phone

(919) 783-6433 – fax

Contractor’s Administration Source:Will Barfield

Business Categories: SB,SBA 8(a), SDB, ED WOSB

TABLE OF CONTENTS

OVERVIEW OF FRANKEL STAFFING PARTNERS

ORDERING INFORMATION

CONTRACTING VEHICLES

SIN 736 1 ADMINISTRATIVE SUPPORT AND CLERICAL OCCUPATIONS

PRICING INFORMATION

JOB DESCRIPTIONS

SIN 736 2 AUTOMATIC DATA PROCESSING OCCUPATIONS

PRICING INFORMATION

JOB DESCRIPTIONS

SIN 736 5 TECHNICAL AND PROFESSIONAL OCCUPATIONS

PRICING INFORMATION

JOB DESCRIPTIONS

OVERVIEW OF FRANKEL STAFFING PARTNERS

Organization's number of years of corporate experience in the services:

Frankel Staffing Partners (FSP) was founded in 1994 and is headquartered in Raleigh, NC. Commitment to client satisfaction has combined with in-depth industry experience to make our company the first choice for solving administrative, accounting and technology employment challenges. We provide the highest quality results in search, recruitment, evaluation, selection and placement.

Organization's size, experience in the field, and resources available to enable the offeror to fulfill requirements.

FSP is a small business with 15 employees. We are a woman-owned company and a proven performer able to capitalize on the skills and expertise of its internal team. Computers are used extensively in our daily work for email communication, online recruiting, candidate tracking, payroll processing, invoicing, document production, etc. We utilize Avionte staffing software which is a web-based solution to track our clients and candidates and assist with payroll processing and invoicing. Microsoft Excel spreadsheets are also used to track our placements and sales productivity. Weuse online recruiting tools, in-office computer testing tools, behavioral interviewing tools, etc., and have an IT support service for our server and networking. We employ several talented, seasoned recruiters who make up both the Office Services and Specialty Placement groups. Their skills and expertise encompass the most demanding areas of today’s hiring picture. Our recruiters are experts in using all available tools in the search and recruitment process. We are proud to have earned an excellent reputation as the recruiter of choice for applicants. As a result, we have an extensive referral base and will often find the hidden candidate. On average, we staff 60 clients per week with temporary and contract employees who are performing administrative accounting and technology related tasks. These clients range from small businesses and branch offices of international companies to non-profit organizations and government associations.

Brief history of the organization's activities contributing to the development of expertise and capabilities related to this requirement.

The company was founded as an administrative temporary agency in 1994 by Rod and Lee Frankel. Rod was a former Senior Human Resources Executive with Club Med, and Lee had been a Human Resources Management professional with Arthur Andersen & Company. Recognizing the strength and potential of the local white-collar job market, they bought the franchise rights to a Remedy Staffing office and set up a new business in Raleigh, NC. In 1998, they expanded into the growing IT staffing sector and expanded again in 2000 into the growing pharmaceutical/clinical industry. After 12 years as franchisees, they elected to go independent as Frankel Staffing Partners in 2006. FSP’s Office Services Team is composed of employees with in-depth industry experience and a commitment to client satisfaction that combines to make our company the first choice for solving employment challenges. Clients and candidates both depend on FSP to go beyond the requirements of a job description and to successfully identify a match between an applicant’s personal behaviors with the environment of a hiring organization. We are focused on finding solutions to the challenges of the hiring process and offering temporary and temp-to-hire placement options, and dedicated to filling each of our clients’ staffing requirements with professional, productive employees.

Employees are recruited through referrals, word-of-mouth, and online resources such as job boards and professional networking sites, etc. Our in-house recruiting and sales training programs are managed by Lee Frankel, Janine Cornali and Will Barfield. A rigorous hiring process ensures that all applicants are thoroughly screened and evaluated. Our employees are rated by annual performance reviews, fill rate tracking (recruiters) and revenue generation (salespeople). We offer competitive compensation plans, bonus programs, profit sharing, 100% company-paid health benefits and retirement savings programs, fostering an excellent work culture. We encourage continuing education and pay the expenses for HR certification classes, sales training courses, and professional organization membership dues, etc. We have weekly staff meetings and a 'best practices idea sharing', all of which contribute to our development of expertise and capabilities.

ORDERING INFORMATION

1a.TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)

SINDESCRIPTION

736-1Administration Support and Clerical Occupations

736-2Automatic Data Processing Occupations

736-5Technical and Professional Occupations

1b.LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN:

Most Favored Customer (MFC) pricing set at a 1.45 (45%) mark-up over hourly pay rate.

1c.HOURLY RATES AND DESCRIPTION OF ALL CORRESPONDING COMMERCIAL JOB TITLES, EXPERIENCE, FUNCTIONAL RESPONSIBILITY AND EDUCATION:

All hourly rates shown are based on approximate hourly pay rates and then marked up using the MFC 1.45 rate. See the following price list for hourly rates by location and labor category. See the Job Descriptions provided after the pricing information.

2.MAXIMUM ORDER*: $100,000 per SIN

*If the best value selection places your order over the Maximum Order identified in this catalog/pricelist, you have an opportunity to obtain a better schedule contract price. Before placing your order, contact the aforementioned contactor for a better price. The contractor may (1) offer a new price for this requirement (2) offer the lowest price available under this contract or (3) decline the order. A delivery order that exceeds the maximum order may be placed under the schedule contract in accordance with FAR 8.404.

3.MINIMUM ORDER:

$100 unless the contractor agrees to accept a smaller order amount.

4.GEOGRAPHIC COVERAGE:

The preponderance of work location has been identified as:North Carolina

5.POINT(S) OF PRODUCTION: N/A

6a.LABOR HOUR AGGREGATE DISCOUNT:

After 1,000 hours or more billed in one labor category in one year from one customer, a 3% reduction.

6b.QUANTITY DISCOUNT

1% for five or more employees in one order. 2% for 10 or more employees in one order.

6c.VOLUME DISCOUNT

For orders totaling $100,000 or more in one year from one customer, a 2% reduction. For orders totaling $200,00 or more in one year from one customer, a 3% reduction.

7.PROMPT PAYMENT TERMS: N/A

8a.Government Purchase Cards are accepted at or below the micro-purchase threshold.

8b.Government Purchase Cards are not accepted above the micro-purchase threshold.

9.URGENT REQUIRMENTS:

Agencies may contact the Contractor’s representative to affect a faster delivery. Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery.

10.FOB POINT: Destination

11a.ORDERING ADDRESS:3700 National Dr., Ste. 109

Raleigh, NC27612

Orders may be via made phone, fax or email:(919) 783-6300 – phone

(919) 783-6433 – fax

11b.PAYMENT ADDRESS:People 2.0 Global, Inc./

Frankel Staffing Partners

P.O. Box 536853

Atlanta, GA30353-6853

12.DUNS NUMBER: 926594193

13.NOTIFICATION REGARDING REGISTRATION IN CENTRAL CONTRACTOR REGISTRATION (CCR) DATABASE: Contractor has an Active Registration in the CCR database.

CONTRACTING VEHICLES

Blanket Purchase Agreement (BPA)

Purchase Order

Credit Card Purchase

Authorized Federal Supply Service Price List

SIN 736 1 - ADMINISTRATIVE SUPPORT AND CLERICAL OCCUPATIONS
SKILL CATEGORY/SKILL / AVG. HOURLY
DESCRIPTION / PRICE
Administrative Assistant / $21.75
Accounting Clerk I / $22.64
Accounting Clerk II / $24.93
Accounting Clerk III / $38.01
Document Preparation Clerk / $22.30
Duplicating Machine Operator / $22.30
General Clerk I / $22.83
General Clerk II / $24.65
General Clerk III / $26.90
Medical Record Clerk / $24.91
Medical Record Technician / $27.38
Order Clerk I / $22.09
Order Clerk II / $24.60
Personnel Assistant I / $25.18
Personnel Assistant II / $29.84
Personnel Assistant III / $33.10
Production Control Clerk / $33.71
Rental Clerk / $25.48
Scheduler, Maintenance / $26.41
Secretary I / $26.41
Secretary II / $29.04
Secretary III / $32.05
Service Order Dispatcher / $26.09
Survey Worker (Interviewer) / $28.01
Stenographer I / $22.23
Stenographer II / $23.79
Supply Technician / $38.12
Switchboard Operator / $18.85
Travel Clerk I / $20.02
Travel Clerk II / $21.30
Travel Clerk III / $22.63
Word Processor I / $22.79
Word Processor II / $25.22
Word Processor III / $27.92
SIN 736 2- AUTOMATIC DATA PROCESSING OCCUPATIONS
SKILL CATEGORY/SKILL / AVG. HOURLY
DESCRIPTION / PRICE
Computer Operator I / $27.95
Computer Operator II / $30.80
Computer Operator III / $33.89
Computer Operator IV / $37.23
Computer Operator V / $40.81
Computer Programmer I / $38.98
Computer Programmer II / $39.29
Computer Systems Analyst I / $32.73
Computer Systems Analyst II / $39.87
Peripheral Equipment Operator / $27.95
Personal Computer Support Technician / $37.23
SIN 736 5 1 TECHNICAL AND PROFESSIONAL OCCUPATIONS
SKILL CATEGORY/SKILL / AVG. HOURLY
DESCRIPTION / PRICE
Graphic Artist (Designer) / $36.05
Paralegal/Legal Assistant I / $29.60
Paralegal/Legal Assistant II / $35.66
Paralegal/Legal Assistant III / $42.64
Paralegal/Legal Assistant IV / $50.71
Laboratory Technician / $31.99
Technical Writer I / $30.27
Technical Writer III / $36.09
Technical Writer III / $42.69

JOB DESCRIPTIONS

SIN 736 1 ADMINISTRATIVE SUPPORT & CLERICAL OPERATIONS

ADMINISTRATIVE ASSISTANT

Compiles and maintains records of business transitions and office activities of establishment, performing a variety of following or similar clerical duties and utilizing knowledge of system or procedures. Copies data and compiles records and reports. Tabulates and posts data in record books. Records order, gives information to customers, claimants and employees and adjusts complaints. May take dictation or keep books. May use computer terminal

ACCOUNTING CLERK I

Performs very simple and routine accounting clerical operations, for example, recognizing and comparing easily identified numbers and codes on similar and repetitive accounting documents, verifying mathematical accuracy, and identifying discrepancies and bringing them to the supervisor's attention. Supervisor gives clear and detailed instructions for specific assignments. Employee refers to supervisor all matters not covered by instructions. Work is closely controlled and reviewed in detail for accuracy, adequacy, and adherence to instructions.

ACCOUNTING CLERK II

Performs one or more routine accounting clerical operations, such as: examining, verifying, and correcting accounting transactions to insure completeness and accuracy of data and proper identification of accounts, and checking that expenditures will not exceed obligations in specified accounts; totaling, balancing, and reconciling collection vouchers; posting data to transaction sheets where employee identifies proper accounts and items to be posted; and coding documents in accordance with a chart (listing) of accounts. Employee follows specific and detailed accounting procedures. Completed work is reviewed for accuracy and compliance with procedures.

ACCOUNTING CLERK III

Uses a knowledge of double entry bookkeeping in performing one or more of the following: Posts actions to journals, identifying subsidiary accounts affected and debit and credit entries to be made and assigning proper codes; reviews computer printouts against manually maintained journals, detecting and correcting erroneous postings, and preparing documents to adjust accounting classifications and other data; or reviews lists of transactions rejected by an automated system, determining reasons for rejections, and preparing necessary correcting material. On routine assignments, employee selects and applies established procedures and techniques. Detailed instructions are provided for difficult or unusual assignments. Completed work and methods used are reviewed for technical accuracy.

DOCUMENT PREPARATION CLERK (Document Preparer)

Prepares documents such as brochures, books, periodicals, catalogs, and pamphlets for copying or photocopying, photographic, and other reproducing office machine. Cuts documents into individual pages of standard size and format when allowed by margin space, using paper cutter or razor knife. Reproduces document pages as necessary to improve clarity or to reduce one or more pages into single page of standard size for copying machine being used, using photocopying machine. Stamps standard symbols on pages or inserts instruction cards between pages of material to notify Duplicating Machine Operator of special handling, such as manual repositioning during copying procedure. Prepares cover sheet and document folder for material, and index card for organizations' files indicating information, such as organization's name and address, subject or product category, and index code to identify material. Inserts material to be copied in document folder, and files folder for processing according to index code and copying priority schedule.

DUPLICATING MACHINE OPERATOR (Photocopy Machine Operator; Reproduction worker)

Operates one or more photocopying, photographic, mimeograph and duplicating office machines to make copies of documents such as letters, reports, directives, manuals, articles and bulletins. Operates small binding machines. Performs clerical duties associated with the request for printing and photographic services. Prepares assembly sheets and printing requisitions with specifications for printing and binding. Keeps record of work, and delivers and picks up work. Performs minor repairs and preventive maintenance. Maintains an inventory of supplies and parts needed for reproduction equipment. Important variables may be indicated by trade name of machine operated.

GENERAL CLERK I

Follows a few clearly detailed procedures in performing simple repetitive tasks in the same sequence, such as filing precoded documents in a chronological file or operating office equipment, e.g., mimeograph, photocopy, addressograph or mailing machine.

GENERAL CLERK II

Follows a number of specific procedures in completing several repetitive clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file, simple posting to individual accounts, opening mail, running mail through metering machines, and calculating and posting charges to departmental accounts. Little or no subject-matter knowledge is required, but the clerk needs to choose the proper procedure for each task.

GENERAL CLERK III

Work requires a familiarity with the terminology of the office unit. Selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals. The clerical steps often vary in type or sequence, depending on the task. Recognized problems are referred to others.

MEDICAL RECORD CLERK

Compiles, verifies, and files medical records of hospital or clinic patients. Prepares folders and maintains records. Compiles daily and periodic statistical data, such as admissions, discharges, deaths, births, and types of treatment rendered. Records diagnoses and treatments, including operations performed. Assists other workers with coding of records.

MEDICAL RECORD TECHNICIAN

Maintains medical records of hospital and clinic patients. Reviews medical records. Codes diseases, operations, diagnoses, and treatments. Transcribes medical reports. Directs routine operation of medical record department. Maintains flow of medical records and reports to departments. Assists medical staff in special studies or research.

ORDER CLERK I

Handles orders involving items which have readily identified uses and applications. May refer to a catalog, manufacturer's manual or similar document to insure that proper item is supplied or to verify price of ordered item.

ORDER CLERK II

Handles orders that involve making judgments such as choosing which specific product or material from the establishment's product lines will satisfy the customer's needs, or determining the price to be quoted when pricing involves more than merely referring to a price list or making some simple mathematical calculations.

PERSONNEL ASSISTANT (EMPLOYMENT) I

Performs routine tasks which require a knowledge of personnel procedures and rules, such as: providing simple employment information and appropriate lists and forms to applicants or employees on types of jobs being filled, procedures to follow, and where to obtain additional information; ensuring that the proper forms are completed for name changes, locator information, applications, etc. and reviewing completed forms for signatures and proper entries; or maintaining personnel records, contacting appropriate sources to secure any missing items, and posting items such as dates of promotions, transfer, and hire, or rates of pay or personal data. If this information is computerized, outside inquiries for simple factual information, such as verification of dates of employment in response to telephone credit checks of employees. some receptionist or other clerical duties may be performed. May be assigned work to provide training for a higher level position. Detailed rules and procedures are available for all assignments. Guidance and assistance on unusual questions are available at all times. Work is spot checked, often on a daily basis.

PERSONNEL ASSISTANT (EMPLOYMENT) II

Examines and/or processes personnel action documents using experience in applying personnel procedures and policies. Ensures that information is complete and consistent and determines whether further discussion with applicants or employees is needed or whether personnel information must be checked against additional files or listings. Selects appropriate precedents, rules, or procedures from a number of alternatives. Responds to varied questions from applicants, employees, or managers for readily available information which can be obtained from file material or manuals; responses require skill to secure cooperation in correcting improperly completed personnel documents or to explain regulations and procedures. May provide information to managers on availability of applicants and status of hiring actions; may verify employment dates and places supplied on job applications; may maintain personnel records; and may administer typing and stenography test. Completes routine assignments independently. Detailed guidance is available for situations which deviate from established precedents. Clerks/assistants are relied upon to alert higher level clerks/assistants or supervisor to such situations. Work may be spot checked periodically.