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Re:Request for Approval to Attend 2016 Press Ganey Regional Education Symposium

I would like your approval and confirmation of budget to attend a 2016 Press Ganey Regional Education Symposium, held on [insert dates] in [insert location]. I believe the rich educational content will enable me to contribute further value to our organization as I will bring back new ideas, specific tactics and innovative strategies to help us improve the safety, quality and patient experience of care. Below, I have included more information about the event.

Education

Each symposium offers in total more than 15 educational sessions led by Press Ganey and other industry thought leaders, with continuing education credits available for nursing, CPHQ and ACHE. I plan to attend sessions that provide resources and insights that apply directly to my work in [INSERT AREA]. In addition,I will learn about the latest enhancementsto Press Ganey’s portfolio of solutions and services, and will have the opportunity to speak directly with their staff to better understand how our organization can maximize its return on investment.

The following sessions support our existing performance improvement initiatives[include details if appropriate] and will help us prepare for upcoming challenges. The full list of focus areas and breakout sessions to date is available on the following page.

  • Insert session here
  • Insert session here
  • Insert session here

Symposium costs

Travel (Air, train, coach or car)$ [estimate based on your travel]

Ground transportation (taxi or shuttle)$ [estimate based on your travel]

Hotel: $XXX per night, taxes not included$

Early Bird Registration fee$ 395 .

Total: $

Upon my return from the symposium, I will share key takeaways and relevant information with my colleagues so we can incorporate new strategies and best practices into our improvement initiatives. To be better prepared to influence the [Board/hospital/department heads] to support our [add description] initiative, I will identify specific activities that we may be able to directly tie to revenue.

To ensure we get the most out of my participation, I will plan to submit a report post-symposium, including an executive summary and detailed action steps.

Thank you for considering this request. I look forward to your reply.

Regards,

A brochure with complete agenda as well as session descriptions is available:

Compassionate, Connected Care in Action

  • CAHPS Expansion: A Survey for (Almost) Every Setting
  • Infusing Compassion Practices in a Task-Driven World: A Parallel Approach
  • High Reliability: The Foundation of an Exceptional Patient Experience
  • Closing the Gap: Best Practices in Post-Discharge Follow-Up
  • Care Coordination: Are Your Patients Feeling It?
  • Identifying the Subtle Messages That Erode Empathy

Transforming the Patient Experience

  • Burnout: Why It Matters and What You Should Be Doing About It
  • A Staffing vs. Practice Environment: Which Has a Greater Impact on Performance?
  • From Lucky to Legit: Transforming Culture through Leadership Rounding
  • Inspiring Staff to Deliver Empathetic Care: A Living Experience
  • The New Frontier of Provider Coaching: How to Create Organizational Alignment for Greater Outcomes
  • Utilizing Press Ganey Online Reports

Keynotes:

  • Evolving the Patient Experience: Moving to a Safer and More Reliable Health Care System
  • Dr. James Merlino, President and Chief Medical Officer, Strategic Consulting, Press Ganey
  • Returning to the Why: Patient and Caregiver Suffering and Care
  • Christina Dempsey, MSN, MBA, CNOR, CENP, Senior Vice President, Chief Nursing Officer, Press Ganey
  • Client Innovation Stories
  • San Diego: Compassion as a Driver in Health Care: Design, Develop and Deploy
  • Becca Hawkins, MSN, ARNP, Director, Compassion Program, Providence Health & Services
  • Mark Rosenberg, MD, FACP, Director, Compassion Program, Providence Health & Services
  • Chicago: Achieving High Reliability Using the CAHPS Survey Results
  • Michelle Maimonis, MPH, Business Intelligence Consultant, Advocate Health Care
  • Erin Pangallo, Director, Service Excellence/Magnet Program, Advocate Health Care, Lutheran General Hospital
  • Houston: Improving Patient Experience at the Microsystem Level
  • Virginia (Ginny) Bowman, MSN, RN, AOCNS, CNL, Director, Nursing Programs, University of Texas MD Anderson Cancer Center
  • Roxy Blackburn, MSN, RN, NEA-BC, Director, Clinical Nursing, University of Texas MD Anderson Cancer Center