RE: Apprentice Human Resources

our ref

your ref

please ask for

direct dial 01473 433402

Dear Applicant

RE: Apprentice – Human Resources

Thank you for your interest in the above post. Please find enclosed in this application pack the following documents:

• Job Description
• Person Specification
• Structure Chart
• Service Overview

Application Form:

The application form plays a key part in our selection process. We use the information you provide to shortlist for interview.

You are urged to ensure that all the information contained in your application is relevant and that you demonstrate how you meet the criteria on the person specification. Please use the person specification for guidance when filling in the application form.

References: If successful at interview, Ipswich Borough Council will seek to obtain two employment references. Wherever possible the name of your first referee must be from current employment/education and the second from either current or former employment/education. If you cannot provide an “employment” reference please contact the HR Team at Ipswich Borough Council for further assistance.

If you have any recruitment queries, please do not hesitate to contact us on 01473 433402. Please leave your name, number and brief details of your question and a member of the recruitment team will call you back.

Apprentice Human Resources

Main Purpose of Job

To support the HR Team in deliveringHR Advisory, Learning& Development and Payroll servicesacross the Council, whilstgaining a wide range of Human Resources experience as part of working towards your Apprenticeship qualification.

Main Duties

1. To support the HR team in delivering consistent, effective HR advice and guidance in a customer focussed and timely way.

1. To assist in providing a first point of contact as part of dealing with enquiries via phone and email for all HR Advisory, Learning &Development and Payroll queries,providing advice where appropriate or by referring to a more senior member of the HR team if complex

1. To support the Learning and Development teamin providing pre and post-learning support, eglearning events, recording attendance, evaluations, analysing data and reporting results.
2. To assist the HR Advisors and Payroll in undertaking appropriate administration to support their work.

1. To utilise HR systems to provide information to HR team and employees, updating records and completing routine procedures where required

1. To assist in ensuring all administrative processes are recorded and shared within the team and are available to the wider HR team to build resilience

1. Such variations as may be required from time to time without changing the general character of the duties show or the level of responsibility entailed.

draft.v3.October 2017

draft.v3.October 2017

draft.v3.October 2017