Rawmarsh School a Sports College

RAWMARSH COMMUNITY SCHOOL

in partnership with

JOB DESCRIPTION

PRIMARY IT MANAGER

This description is not intended to be exhaustive and is a general outline of the typical duties and responsibilities expected to be carried out whilst accepting that these may vary.

This job involves working within recognised procedures which leave some room for initiative. The work may involve responding independently to unexpected problems and situations.

Systems Management

·  To oversee the running and development of each of the academy’s primary school Windows networks, servers and storage environments.

·  Basic management of wireless infrastructure and internet proxy.

·  Management of bring your own devices, particularly iPads and Chromebooks.

·  Maintain common hardware found in schools.

·  Carry out daily backup, archiving, housekeeping and other maintenance tasks on a

regular and as required basis.

Providing Technical Support and Other Support to Users

·  First line support for users in all aspects of hardware and system devices. Troubleshoot

and resolve hardware problems.

·  First line support for users of all operating systems; resolve all related problems.

·  To become familiar with the Health & Safety Statement, Policy and Responsibility

Providing Administrative Support

·  Prepare and send correspondence relating to the running, maintenance and support of

the systems, including registration of hardware and software.

·  Construct the IT Procedures Guide/Operations Manual

·  Assist in the management of the budget for IT consumables, maintenance, software,

minor hardware purchases and be responsible for other resources needed for system

operation including peripherals and manuals. Manage stocks of IT consumables, records

of usage and printer throughput.

·  Maintain all necessary documentation including system manuals, cable diagrams,

patching schedules, equipment inventories, orders, service records, loans etc.

·  With the Business Manager lead on the management and updating of the School’s asset

management software to include an annual asset audit and preparation of reports for

the disposal of assets.

·  Ensure that legal obligations are met both under the Data Protection Act and for the control of software:

Other Duties

·  With the IT Manager, co-ordinate and provide training for school staff as necessary.

·  Undertake other appropriate work as delegated by the IT Manager, including

involvement with new projects and ICT facilities.

·  Responsible for infrastructure licences, maintenance and support agreements.

·  Help to evolve and maintain school policies in Data Protections and Security, e-mail

policy and internet access.

·  Participate as a full member of staff at the school, supporting initiatives and objectives

across the whole organisation.

·  To comply with all aspects of safeguarding and to become familiar with the School’s

Safeguarding Policy

·  To become familiar with the Health & Safety Statement, Policy and Responsibility

leaflet and act upon all recommendations concerning Health & Safety at work

Personnel Services Team