Questionnaire on Lincolnshire County Council’s (LCC)proposal to stop providing adult social careservices directly through its own in-house provider serviceacross the county and to end the short break services provided at Swallow Lodge North Hykeham and Cedar House Spalding

Please tell us which of these best describes you?

I use LCC directly provided services

I care for someone who uses

LCC directly provided services

I work for LCC directly provided services

None of the above 

So we can understand you better, please tell us which of the following services you,or the person you care for, currently use (tick as many boxes as apply).

If you, or the person you care for, no longer use any of the services, please tell us which services you have used in the past (tick as many boxes as apply).

If you are employed byLincolnshire County Council, please tell us which service you currently work in (tick as many boxes as apply).

Community Supported Living Team

Boston

Gainsborough & Market Rasen

Grantham

LincolnNorth Hykeham

Louth

Skegness

Sleaford

Spalding, Stamford & Bourne

Day Services

BOSSCAT, Boston

Field Street, Boston

Kirton, Boston

Manning Court, Boston

Scott House, Boston

Thistles, Boston

Abbey Road, Bourne Day Centre

Hastings, Gainsborough

Rural Studies, Gainsborough

St. Johns Day Centre, Grantham

Holmeleigh Day Centre, Horncastle

The Wong, Horncastle

Ancaster Day Centre, Lincoln 

Melville Street, Lincoln

Quantum House, Tentercroft Street, Lincoln

Sincil Bank, Lincoln 

Tea Rooms, Museum of Lincolnshire Life, Lincoln

Wellington Road, Mablethorpe Day Centre

Old Health Clinic, Market Rasen

The Warren, Market Rasen

Clarke Road, North Hykeham

Ramsgate, Louth

Warwick Road, Louth

Algitha Road, Skegness

Drummond Road, Skegness

Eastgate, Sleaford

North Road, Sleaford

Ruskington, Sleaford

Chappell Centre, Spalding

Ryhall Road, Stamford Day Centre

Short Breaks Services

Cedar House, Spalding (operated by Heritage Care)

Swallow Lodge, North Hykeham

None of the above

Questions about our proposals

1What do you think of our proposals to:

  • End direct provision of day services and community supported living services through Lincolnshire County Council’s own provider?
  • Close the centres which provide the services?
  • End the short breaks services at Swallow Lodge North Hykeham?
  • End the short breaks service provided by Heritage Care at Cedar House Spalding?

2. If we no longer provided day care and short breaks services what do you think we should do with the buildings that we own where day services and short breaks services are currently being provided?

For example: you may want to see the buildings staying open for people to use, be taken over by another provider or existing staff, or sold with the monies received being used by Lincolnshire County Council to improve services. Or you may have a different idea.
If your ideas are about a specific building, please tell us which building it is.

3. How can we help you/people who use servicesto be more independentin meeting your/their needs?

4. What support do you think you/people who use services might need when you/they have a Personal Budget? Please tell us for each type of support how important you think it is.

Very Not Don’t

Essential Important Important Important Know

Help to get information

about the services available 

Help to learn to do more things for yourself
in the community

Help tocarry on meeting friends/ get support

Help to look after my money

Help to decide which services to buy and when

Other (please state):



Other (please state):



  1. There are a number of ways we cangive support to you/people on Personal Budgets andtalk with you/people who use services in the future. Please tell us by ticking the boxes below how useful you think each way of supporting you/ people on Personal Budgets is.

Very Not Don’t

Essential Important Important Important Know

Booklets

Information meetings

Information points – drop-in (places you may

be able to go to for information e.g. the library)

Information points – by telephone

(e.g. Customer Service Centre)

Online/ the internet

Self-advocacy groups and disability
organisations

Through the people who provide your support

Through voluntary/ private sector organisations

e.g. Age UK, Total Voice

Other (please state):



Other (please state):



Questions about Day Services

6. Which of these best describes you?

I use LCC day servicesI work for LCC day services

I care for someone who uses LCC day servicesNone of the above

7.Please tell us how important you think each point is regarding current day services by ticking one of the boxes below for each point?

Very Not Don’t

Essential Important Important Important Know

Meeting other people/ friendships

The activities provided

The building or venue

The flexibility of the service e.g. what time

and what day they open, the activities they offer

The quality of the support provided

Transport to and from the service

What is in the building where the service is

(e.g. equipment, adaptations)

Where the service is (e.g. close to home)

Other (please state):



Other (please state):



8. Think of the support and day services talked about above. Please tell us how important it is for you/people who use services to have this support or service at each of the times listed below?

Very Not Don’t

Essential Important Important Important Know

During the week in the day (Mon-Fri 9am-5pm)

During the week in the evening

(Mon-Fri after 5pm) 

At weekends during the day (Sat-Sun 9am-5pm)

At weekends during the evening
(Sat-Sun 5pm onwards) 

9.What activities do you/people who use services want to be able to enjoy during the day, Monday to Friday? Please tell us this for each of the activities listed below by ticking one of the boxes.

Very Not Don’t

Essential Important Important Important Know

Art and crafts etc.

Be part of my community e.g. clubs

and societies, faith organisations etc.

Computers and technology

Cooking & life skills

Dance & drama, music

Education or training

Gardening

Meeting friends

Paidwork 

Short break away from home

Spend time with family

Sports and games

Unpaid work (volunteering)

Other (please state):



Other (please state):



10.What activities do you /people who use services want to be able to enjoy during the evening, Monday to Friday? Please tell us this for each of the activities listed below by ticking one of the boxes.

Very Not Don’t

Essential Important Important Important Know

Art and crafts etc.

Be part of my community e.g. clubs

and societies, faith organisations etc.

Computers and technology

Cooking & life skills

Dance & drama, music

Education or training

Gardening

Meet friends

Paid work

Short break away from home

Spend time with family

Sports and games

Unpaidwork (volunteering)

Other (please state):



Other (please state):



11. What activities do you/people who use services want to be able to enjoy at weekends?

Please tell us this for each of the activities listed below by ticking one of the boxes?

Very Not Don’t

Essential Important Important Important Know

Art and crafts etc.

Be part of my community e.g. clubs

and societies, faith organisations etc.

Computers and technology

Cooking & life skills

Dance & drama, music

Education or training

Gardening

Meet friends

Paid work

Short break away from home

Spend time with family

Sports and games

Unpaidwork (volunteering)

Other (please state):



Other (please state):



Section 3 – Community Supported Living

12. Which of these best describes you?

I use LCC Community Supported Living servicesI work in LCC Community Supported Living

I care for someone who uses LCC Community
Supported Living servicesNone of the above 

13.Please tell us how important you thinkeach of the points below is regardingcommunity supported living services by ticking one of the boxes for each point?

Very Not Don’t

Essential Important Important Important Know

Being part of the community

Feeling safe and secure

Help to go toeducation & work

Help with cooking, shopping & life skills

Looking aftermy health e.g. taking medicine

Managing my money e.g. paying bills

Meeting family and friends

That things can be changed when I need them to

Other (please state):



Other (please state):



14. Think of the support and services talked about above. Please tell us how important it is for you/people who use services to have this support or service at each of the times listed below.

Very Not Don’t

Essential Important Important Important Know

During the week in the day (Mon-Fri 9am-5pm)

During the week in the evening

(Mon-Fri 5pm onwards)

At weekends during the day (Sat-Sun 9am-5pm)

At weekends during the evening
(Sat-Sun 5pm onwards) 

15.Please tell us how important you think each of the points listed below is when living in the community?

Very Not Don’t

Essential Important Important Important Know

Being able to get advice and help

Being close to local facilities, e.g. shops, transport

Help to do more things for yourself in
the community

Living somewhere close to family/friends

My home – size, space, equipment etc

Staying safe in the community

Support being there when I need it

The support I receive being good

Who I live with

Who supports me

Other (please state):



Other (please state):



Section 4 – Short Breaks services

16. Which of these best describes you?

I use Swallow Lodge or Cedar HouseI work at Swallow Lodge or Cedar House

I care for someone who uses Swallow Lodge
orCedar HouseNone of the above 

17.Please tell us how important you think each of the following things isregardingthe service at Swallow Lodge or Cedar House.

Very Not Don’t

Essential Important Important Important Know

How good the service provided is

Security provided/ peace of mind

The break it gives me

The chance to meet other people

The service being able to offer what I want

when I want it

The things provided e.g. adaptations, equipment

Where the service is e.g. close to home

Other (please state):



Other (please state):



18. Think of the support and services talked about above. When do you/people who use services need this support or service?

Very Not Don’t

Essential Important Important Important Know

During the week in the day (Mon-Fri 9am-5pm)

During the week in the evening

(Mon-Fri 5pm onwards)

At weekends during the day (Sat-Sun 9am-5pm)

At weekends during the evening
(Sat-Sun 5pm onwards) 

19.For how long do you/ people who use short breaks want to use such services?

Very Not Don’t

Essential Important Important Important Know

Morning/ afternoon/ evening

Overnight

Weekends

A whole week

Two whole weeks

Other (please state):



Other (please state):



20.What do you/people who use services want from short breaks services? Please tell us by ticking one of the boxes how important each of the following is to you.

Very Not Don’t

Essential Important Important Important Know

A break in a registered home

A break that can fit in with what I want to do

A break that is close to home 

A break that is outside my home

A break where I can have a holiday

A break where I can take part in activities

A break with my friends/family

Support in my own home e.g.
when the people that care for me go on holiday

Other (please state):



Other (please state):



Section 5 General Questions

21.What type of services might you/people who use services want to buy with Personal Budgets?

Very Not Don’t

Essential Important Important Important Know

Day services in a day centre

Help at home

Help to carry out everyday activities e.g. shopping

Help to learn to do things more independently 

Help to stay in touch and do things with friends

Help to take part in community activities
e.g. clubs and societies, volunteering, going outPersonal assistants to support me

to do the things I want to do

Short breaks in a suitable building

Shortbreaks in the community (including holidays)
Support to go to education and training

Support to go to work, volunteer or

to start my own business

Other (please state):



Other (please state):



22.Please tell us the town or village where you, or the person you care for, live(s)

…………………………………………………………………..

23.How confident are you that there are services close to where you/people who use services live to replace any of the services you/people who use services currently receive directly from Lincolnshire County Council?

Very confident

Confident

Uncertain

Not confident at all

Don’t know

  1. Is there anything else you would like to tell us about the adult social care services Lincolnshire County Council currently provides, including the transport we provide to help people use the services?
  1. What problems or good things do you think may happen if the services are provided by someone else?