Problemset
TitleChapter 12 Quiz 1Introductory
Text
Question 1
Type:
Multiple Choice
______is defined as a change that is imposed from the top down in which the employees it affects have little to no participation in.
Hint:Feedback for all
incorrect answers: / Introduction to Change Management - p. 214
Answer / Graded As / Feedback
"Change to" / Correct
"Leadership directive" / Incorrect
"Changing" / Incorrect
"Top-down change" / Incorrect
Question 2
Type:
Multiple Choice
Which of the following is an example of workplace "changing"?
Hint:Feedback for all
incorrect answers: / Introduction to Change Management - p. 214
Answer / Graded As / Feedback
There are newly imposed smoking restrictions and designated smoking areas. / Incorrect
Safety measures are required of all employees while removing toxic waste. / Incorrect
A change in the organizational structure is initiated involving manager and employee participation. / Correct
All managers and employees are required to adhere to regulations in order to protect and improve the environment. / Incorrect
Question 3
Type:
Multiple Choice
How should leadership initiate "changing" in the work place?
Hint:Feedback for all
incorrect answers: / Introduction to Change Management - p. 215
Answer / Graded As / Feedback
Having all the information concerning change transparent and accessible to all employees but ultimately making a decision at the top. / Incorrect
Encouraging all parties impacted by the change to be actively involved in the continuous process. / Correct
Issuing a directive detailing the specifics of the change and the deadlines that the changes should take place by. / Incorrect
Implementing the change from the top down but continuously collecting surveys and feedback from employees concerning the change. / Incorrect
Question 4
Type:
Multiple Choice
______explains that organization change necessarily evolves gradually over time with short periods of more radical change.
Hint:Feedback for all
incorrect answers: / Introduction to Change Management - p. 217
Answer / Graded As / Feedback
"Changing" strategy / Incorrect
Organizational learning / Incorrect
Status quo model / Incorrect
Punctuated equilibrium model / Correct
Question 5
Type:
Multiple Choice
Hearald et al. (2007) recommend utilizing change agents/change targets whose role is to ______.
Hint:Feedback for all
incorrect answers: / Introduction to Change Management - p. 218
Answer / Graded As / Feedback
help other employees understand the changes by holding frequent meetings / Incorrect
play devil's advocate to new ideas concerning change / Incorrect
calmly absorb the rapid information and adjustments of change, trying new ideas, paths, possibilities / Correct
observe the change as a third party uninvolved in the actual change to best objectively evaluate its impacts / Incorrect
Question 6
Type:
Multiple Choice
______is the discretionary spending of unencumbered monetary resources.
Hint:Feedback for all
incorrect answers: / Introduction to Change Management - p. 219
Answer / Graded As / Feedback
Organizational slack / Correct
Abundance / Incorrect
Organizational change / Incorrect
Innovation / Incorrect
Question 7
Type:
Multiple Choice
Etienne Wenger considers an organization as acommunity of practicein which change is a shared process of learning through ______and ______.
Hint:Feedback for all
incorrect answers: / Organizational Learning and Changing - p. 221
Answer / Graded As / Feedback
reification, surveys / Incorrect
reification, participation / Correct
reflective process, brainstorming / Incorrect
input, output / Incorrect
Question 8
Type:
Multiple Choice
Organizational learning is best understood by focusing on which of the following?
Hint:Feedback for all
incorrect answers: / Organizational Learning and Changing - p. 222
Answer / Graded As / Feedback
non-linear relationships / Correct
the big picture / Incorrect
linear relationships / Incorrect
cause and effect / Incorrect
Question 9
Type:
Multiple Choice
What tool for gathering and processing information has several crucial purposes to ensure quality control during change by the gatherer of substantial information from several perspectives?
Hint:Feedback for all
incorrect answers: / Change Management and Development - p. 225
Answer / Graded As / Feedback
Deliberative dialogues / Incorrect
Feedback loops / Correct
Double-loop learning / Incorrect
Change target / Incorrect
Question 10
Type:
Multiple Choice
______is the most comprehensive of change management interventions, engaging employees at all organizational levels in developing proactive systems, beginning with vision statements and culminating with evaluation feedback.
Hint:Feedback for all
incorrect answers: / Change Management and Development - p. 227
Answer / Graded As / Feedback
Strategic Planning Process (SPP) / Correct
SWOT analysis / Incorrect
360 feedback loop / Incorrect
Deliberative dialogue / Incorrect