Principal Project Officer, Clinical Measurement and Reporting

Position description

Principal Project Officer, Clinical Measurement and Reporting

The Principal Project Officer, Clinical Measurement and Reporting will lead and coordinate special projects intended to increase availability of timely, high quality patient experience and outcomes performance information to support public reporting, oversight and clinical improvement.

Are you

Looking for an opportunity to exercise your leadership and management skills, in a newly established and rapidly expanding Agency?
Committed to driving and supporting improved safety and quality in Victorian health services?
An excellent communicator both written and verbally, who is a team player and able to develop effective working relationships with a range of stakeholder?
Experienced in undertaking project management, have well-developed analyses skills and developing solutions to complex issues?

Title / Principal Project Officer, Clinical Measurement and Reporting
Classification / VPS 6
Branch / Clinical Analytics and Outcomes Research
Work location / 50 Lonsdale Street, MELBOURNE VIC 3000
Position number / 505815
Employment type / Full-time (76 hours per fortnight)
Salary Range / Value range 1: $113,156 - $132,292plus superannuation
Value range 2: $132,293 - $151,426plus superannuation
Position reports to / Director, Clinical Analytics and Outcomes Research
Further information / Paula Wilton on (03) 9096 1896
Closing date / Sunday, 10 September 2017

The Agency

The Victorian Agency for Health Information (Agency) is a new agency within the Victorian Government’s health portfolio, which will analyse and share information across our health system to ensure everyone has an accurate picture of where the concerns are and where we are getting it right. Its responsibilities will flow across measurement of patient care and outcomes for three key purposes: public reporting, oversight and clinical improvement.

The Agency will:

Collect, analyse and share data so that the community is better informed about health services and health services receive better information about their performance
Ensure that boards, health executives and clinicians get the information they need to best serve their communities and provide better, safer care
Ensure that patients and carers get meaningful and useful information about care in their local community
Improve researcher’s access to data to create evidence that informs the provision of better, safer care.

To achieve this, it will be vital that the Agency receive the best quality data from public and private providers of health services. Accordingly, the Agency will play a role in data management, standards and integrity.

Branch

The Clinical Analytics and Outcomes Research branch will be responsible for increasing the availability of timely, high quality, relevant clinical information of strategic importance. More specifically, it will oversee select strategic data collections (i.e. safety and quality) and support reporting in relation to:

Patient reported experiences with health care and outcomes
Safety surveillance, including patient and staff incidents
Clinical analytics and registries.

It will also be responsible for performance indicator development in relation to health care safety and quality, and support research on factors that drive safety, quality and outcomes. It will support and seek advice from the Clinical Measurement and Reporting Committee, the Patient Experience and Outcomes Committee and any other project specific advisory committee.

Organisational environment

The Department of Health and Human Services(department) develops and delivers policies, programs and services that support and enhance the wellbeing of all Victorians. Ittakes a broad view of the causes of ill health, the drivers of good health, the social and economic context in which people live, and of the incidence and experience of vulnerability.

The department’s vision is to support and enhance the wellbeing of all Victorians. It aspires to be an organisation where everyone is committed to achieving our vision and demonstrates our values in all that they do.

We are respectful
We have integrity
We collaborate
We care for people, families and communities
We are accountable
We are innovative

The department is building an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of vulnerable Victorians. All jobs can be worked flexibly and we encourage job applications from Aboriginal people, people with disabilities, LGBTI and people from culturally diverse backgrounds.

Purpose and Accountabilities

Accountabilities

Operating at value range 1, you will:

Lead the development, coordinationand continuous improvements of new information in the Agency’s online and print reports for clinicians and, over time, increase the frequency of release. The Inspire report for clinicians will include valid and reliable performance information on the safety and quality of each health service and campus in ways that support uptake and use of that information to strengthen oversight and support improvements in care
Over time lead the development and/ or coordination of special editions of Inspire when appropriate and at the request of the Director, Clinical Analytics and Outcomes Research
Lead the development of papers to support the Agency’s Clinical Measurement and Reporting Committee which was established to offer advice on the content, layout and design of Inspire, and over time different clinical editions of this report. This will entail engagement of staff across the Agency
Engage with Safer Care Victoria and its clinical networksto ensure that information in Inspireis meaningful and accurate, and provides an accurate picture of where there are opportunities to improve and where we are getting it right
Lead work when appropriate and at the request of the Director, Clinical Analytics and Outcomes Research to support the introduction of new clinical safety and quality performance information in:
Routine reports to health chief executives released by the Agency’s ‘Management and Routine Reporting’ branch
Routine reports to health services boards released by the Agency’s ‘Public and Board Reporting’ branch
Bespoke reports for patients, carers and all Victorians released by the Agency’s ‘Public and Board Reporting’ branch
Maintain and apply procedures and processes to assure the quality and accuracy of information included in all reports produced by the branch
Collaborate and liaise with the ‘Information Infrastructure, Management and Standards’ branch of the Agency to ensure consistent approaches to measurement and appropriate use of data to monitor and report on performance
As a member of the Clinical Analytics and Outcomes Research team:
Contribute to development and implementation of the Agency’s strategy in ways that align with the evolving needs of its audiences, government policy and state-wide priorities
Contribute to the Agency’s annual work plan and implementation of activities in it that are assigned to this branch
Contribute to the Agency’s legislative compliance agenda, and participate in relevant activities assigned to this branch (e.g. privacy and confidentiality of information)
Contribute to corporate leadership on matters related to project and program governance and change management
Establish and maintain positive and productive relationships with internal and external stakeholders
Provide strategic, operational and authoritative advice and briefings to the Director, Clinical Analytics and Outcomes Research
Lead and manage a team of specialists by:
Supporting individuals to achieve their potential while maximising their contribution to support achievement of the Agency’s goals and objectives
Role modelling behaviours integral to good people management and public service values
Providing employees with relevant information and access to safe systems of work
Make professional presentations and represent the Agency at internal and external meetings, functions, forums and events

Operating at value range 2, you will perform all the above together with increasing involvement to:

1.Operate within increased level of autonomy and accountability in delivering within broad strategic directions.

2.Provide leadership and guidance based on advanced expertise.

3.Contribute advanced expertise and knowledge to benefit strategic planning and organisation/sector-wide outcomes.

4.Manage a range of projects/functions each with increased budget, staff responsibilities or strategic importance.

5.Respond productively to deliver solutions and outcomes in an organisational environment complicated by scale, heterogeneity and complexity.

Selection criteria

Knowledge and skills

Leadership: communicate in ways that generate enthusiasm and commitment; identifies potential issues and guides team to optimise outcomes; models the behaviour expected of others.
Research and Analysis: researches, collects and analyses data appropriately to the level and nature of the work at hand; uses research and analysis tools effectively (e.g. statistical analysis, trend analysis, forecasting); integrates data from different sources; analyses and evaluates information and identifies key issues and patterns; Identifies missing or questionable data; takes account of community demographics when making decisions; draws accurate inferences from information available.
Influence and negotiation: develops multi-phased plans to influence others; implements strategies to build buy-in and support from key internal and external clients or stakeholders.
Project Management: uses understanding of sensitivities to actively champion the project; provides guidance and support to team members to identify risks and overcome obstacles; identify options and recommends a clear way forward; monitors overall project performance against project plans; influences key stakeholders to support the project.
Contract management: oversees the management of contracts to ensure timelines, budgets and other objectives are met; resolves contract difficulties as required; ensures good working relationships exist between stakeholders.
Stakeholder management: identifies and manages a range of complex and often competing needs; identifies issues in common for one or more stakeholders and uses them to build mutually beneficial partnerships; finds innovative solutions to resolve stakeholder issues.

Personal qualities

Relationship Building - Establishes and maintains relationships with people; promotes harmony and consensus through diplomatic handling of disagreements; forges useful partnerships with people across business areas, functions and organisations; builds trust through consistent actions, values and communication; minimises surprises.
Teamwork - Cooperates and works well with others in the pursuit of team goals; collaborates and shares information; shows consideration, concern and respect for others’ feelings and ideas; accommodates and works well with the different working styles of others; encourages resolution of conflict within group
Relationship skills – demonstrates very good interpersonal skills, and builds productive relationships with people at all levels within and outside an agency or organisation.

Qualifications

An appropriate tertiary qualification. Post-graduate study in a health, or human service, or public policy is desirable.

Specialist expertise

Knowledge and understanding of the key issues impacting the management and delivery of public services would be expected. Knowledge across the areas of issues that impact the ability of the health and human services sector to implement and sustain major change initiatives.
Experience in the development and maintenance of measurement and information systems to support routine, high quality reporting on health and community services including inputs, processes and outcomes.

Safety screening

All competitive applicants are subject to a satisfactory National Police History Check as part of the recruitment assessment process.
Applicants who have lived overseas for 12 months or longer during the past 10 years are required to provide the results of an international police check. Applicants should contact the relevant overseas police force to obtain this and submit as part of their application. Details of overseas police agencies are available on the Department of Immigration and Border Protection website( search under 'Character and Police Certificate Requirements – How do I obtain a police certificate?'

Conditions and benefits

People who work for the Agency must comply with the Code of Conduct for Victorian Public Sector Employees 2007 and agree to work according to our values of quality, collaborative relationships, responsibility, client focus, professional integrity and respect.
Employees of the Victorian Agency for Health Information can enjoy a range of generous Victorian Government employment benefits. These include attractive salaries, flexible leave arrangements and training and development opportunities. Please see
The Agency promotes diversity and equal opportunity in employment. If you are an Aboriginal or Torres Strait Islander applicant, or if you have a disability, and require advice and support with the recruitment process, please contact the DHHS Diversity Unit on .

How and where to apply

The Victorian Agency for Health Information uses the Department of Health and Human Services’ electronic application portal. If you are unable to apply online, please phone the position contact person for assistance.

Principal Project Officer, Clinical Measurement and Reporting – July20171