JOB DESCRIPTION
POST:Shared Lives Administrator
RESPONSIBLE TO:Shared Lives Manager
BASE:Thurrock
SALARY:£16,485- £18,546 per annum
HOURS:39 per week
DUTIES AND RESPONSIBILITIES
ADMINISTRATIVE
1.Reception duties (receiving and transferring calls, welcoming visitorsetc.).
2.Invoicing duties.
3.Coordinating mandatory training for Shared Lives Carers.
4.Supporting the team in obtaining references, GP references, DBS checks etc. (for potential Shared Lives Carers).
5.General administration duties as required (photocopying / faxing etc.).
6.Updating and maintainingScheme databases.
7.Scheme filing and maintenance of filing systems.
8.Typing - correspondence, reports etc., as required by the Scheme Manager, Co-ordinators and Assistant Coordinators.
9.Typing and circulating minutes of various meetings, including taking minutes at meetings.
10.Arranging appointments and any ad hoc meetings and events as required, taking into account the availability of those attending.
11.Responsible for internal communication within the office base.
12.General housekeeping duties, coordinating buildings maintenance and housekeeping when necessary.
13. Contributing to Team Meetings.
14.Supporting the Scheme Manager to coordinate carer recruitment, Scheme events, Approval Panels etc.
15.Contributing to coordinating all aspects of carer induction training.
CUSTOMER CARE
1.Maintaining confidentiality.
- Contributing towards effective working relationships with members of staff, Shared Lives Carers and service users.
TRAINING
1.Participating fully in developing own competencies.
INFORMATION TECHNOLOGY
- Backup and maintenance of computer system, including company databases.
- Using a range of IT packages such as Word, Outlook, Power-Point, Excel and Publisher (or being prepared to develop these skills).
GENERAL
1.Be responsible in conjunction with all members of the Company for the security of the office during working hours.
2.Ensure that any repairs are actioned to avoid deterioration of equipment etc.
3.Any additional duties which may be delegated by the Scheme Manager appropriate to the post.
The main duties of the post are outlined above. However, they are neither exhaustive nor exclusive, and therefore the job-holder may be required at times to undertake duties and responsibilities as per service requirements.
As with all job descriptions, the pattern of work is subject to review and reasonable adjustment in accordance with the needs of the service.
Justification for any such changes will be provided and full consultation will take place in advance.
All information about the Company, staff, Carers, Volunteers and service usersis strictly confidential. All employees must sign and adhere to the Company’s Confidentiality Regulations.
Any breach of confidentiality may be subject to disciplinary action.
All posts are subject to a satisfactory health screening, Disclosure and Barring Service (DBS) check, attendance at the company’s induction training programme and a 6 monthly probationary period.
ategi promotes equal opportunities and welcomes applications from all sections of the community. All employees are expected to respect and support this commitment.
Although initially appointed in a specific location, all employees should be aware that flexibility is essential and they must be prepared to work anywhere within the organisation, on either a temporary or permanent basis.
Name:______
Signed:______
Date:______
Shared Lives Administrator
Employee Specification
Experience & qualifications / Essential/DesirableGood level of education (GCSE Maths & English or equiv) / Essential
12 months office experience / Essential
IT Literate / Essential
Working knowledge and use of Microsoft office / Essential
Working in not for profit sector / Desirable
3 years’ experience of working in an Office environment / Desirable
Attributes
Flexible attitude / Essential
Willing to learn and develop / Essential
Good interpersonal skills / Essential
Numerate/Able to work to a high level of accuracy / Essential
Ability to organise and undertake administrative tasks / Essential
Presentable appearance / Essential
Ability to work under pressure / Essential
Sense of humour / Essential
Own transport / Desirable
OUR VALUES
ategi will work in a way that:
- Enables people to reach their potential
- Recognises, respects and values difference
- Works in partnership with others; listening to and learning from them
- Is honest, open and accountable for everything it does
- Treats people fairly and equally
- Is supportive, caring and compassionate
- Provides good leadership, by being strong role models and guiding others effectively
Shared Lives Admin, Nov 16