CRITERIA / E / D / METHOD OF ASSESSMENT

Qualifications

Mathematics & English GCSE Grade A -C or equivalent / x / Certificate/Application Form
CLAIT or ECDL / x / Certificate/Application Form
Basic I.T Skills / x / Application Form
Experience
Experience working in a Retail environment including stock management, pricing, Health & Safety.
Experience with cash handling and reconciliation.
Experience of achieving success against financial and customer care targets.
Working with volunteers / x
x
x / x / Application Form/Interview
Application Form/Interview
Application Form/Interview
Application Form/Interview
Understanding of issues related to working with volunteers / x / Application Form/Interview

Competencies and Behaviours

Ability to work within a pressurised environment. / x / Application Form/Interview
Positive outlook, enthusiastic approach. / x / Application Form/Interview
Contribute ideas and solutions to the shops/managers team to make improvements within your area of responsibility.
Able to assess situations and diffuse conflict sensitively.
Excellent interpersonal skills with the ability to communicate effectively and positively.
Ability to build productive relationships with shops team and management team. / x
x
x
x / Application/Interview
Interview
Interview
Interview

Knowledge, Technical Skills

Ability to work on own initiative
Ability to identify clear priorities about what needs to be done. Making sound day to day decisions which deliver agreed goals.
Ability to maintain an environment that is safe from hazards, and complies with all Health and Safety legislation and Trinity procedures. / x
x
x / Application Form/Interview
Application Form/Interview
Application Form/Interview
Ability to interpret written guidelines and collate financial information. / x / Application Form/Interview

Knowledge of Gift Aid.

/ x / Application Form/Interview

Special circumstances

Willing to travel to cover other shops within the area as requested. / x / Interview
Have a flexible approach to working.
Willing to work weekends when required.
Willing to work additional hours. / x
x
x / Application Form/Interview
Application Form/Interview
Application Form/Interview
Physical fitness to undertake the demands of the job, including ability to lift and carry stock. / x / Application Form/Interview
Driver own transport / X

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