ALLENTOWN, PA
Position Title:Student Information Data Specialist
Supervisor:Registrar
Classification:Staff Associate (non-exempt)
Schedule: Full-time (35 hours/week) year round, 1820 hours annually
Overview: The Student Information Data Specialist supports the student data information needs of the College by collecting and reporting student data on a regular and ad hoc basis, utilizing SQL databases and the Student Information System. As a member of the Registrar’s Office team, this individual has a variety of responsibilities as described below.
Characteristic Duties and Responsibilities:
- Provide excellent constituent-centered service to a diverse community of students, parents, faculty, staff, and the general public at the counter, by telephone, or via e-mail.
- Convey College policy accurately to students, parents, faculty, staff, and the general public.
- Collect and provide data and reports for many internal inquiries from offices across campus, on both a regular and ad hoc basis, using our Student Information System and the data warehouse.
- Assist individuals from college departments who are requesting information to determine appropriate selection criteria and report design.
- Utilize SQL databases to retrieve data and continue to improve the data retrieval process by creating and maintaining SQL data tables.
- Enter, verify, and maintain course information on both the catalog and term levels in the college student record keeping system, including regular offerings and individualized instruction.
- Work with our catalog software, Acalog, to update the working College catalog as the Curriculum Committee approves changes, updates, and additions to the curriculum.
- Enter and maintain classroom information in the college student record keeping system.
- Enter and maintain faculty information in the college student record keeping system.
- Enter, verify, and maintain academically related student data including grades, pre-professional coding, and Advanced Placement credit.
- Fulfill classroom reservation requests using our scheduling software, 25Live, following the creation of the Master Course Schedule.
- Work with the Wescoe School, maintaining their K:shared drive for the Accelerated Degree Program.
- Oversee the creation and preparation of all diplomas.
- Oversee all enrollment functions related to LVAIC, including processing cross-registrations and maintaining LVAIC enrollment data.
- Extract and report data as required for NCAA compliance purposes.
- Support billing functions by maintaining tuition and fee charges associated with courses.
- Participate in professional organizations and/or workshops to further professional development.
- Assist with registration and add/drop process which includes an understanding of the master course listings and data entry.
- Assist with other office processes and serve as back up for other positions within the office.
- Complete other special projects and non-routine tasks as assigned.
- Some overtime required.
Minimum Qualifications:
- Bachelor’s degree with at least one year of experience utilizing SQL required. (Associate’s degree and a minimum of three years of SQL experience may be substituted for this requirement.)
- Ability to troubleshoot. Strong computer background, including detailed knowledge of relational databases, reporting software, and spreadsheet tools. Significant data entry experience.
- Demonstrated ability to work effectively with people from diverse backgrounds.
- Effective oral and written communication skills.
- Strong organizational skills and compulsive attention to detail essential.
- Able to work both independently and as part of a team.
Muhlenberg College is an Equal Opportunity Employer. All employees are expected tosupport Muhlenberg's commitment to function as a diverse, caring, inclusive community.
Rev. 5/2017