JobDescription

Position:Clinical Program ManagerDepartment:Mental HealthReportsTo:Director ofOperationsFLSAStatus:Salaried,Exempt

PositionSummary:

TheClinical ProgramManagerisresponsible forplanning,organizing,coordinating,andsupervisingadministrative andclinicalactivities in supportofthe Children'sReceivingHome (CRH) mental health andsocialworkprograms.The ClinicalProgramManager must plan,prioritize,supervise,andreviewtheworkofassignedclinicalstaff. He/shewill alsoestablishand implementoperationaland/or clinical processes,methods,andproceduresin supportoftheassignedprogramandto function as aproactiveandpositiveteamleader.

EssentialDuties andResponsibilities:

ClinicalProgramAdministration

  • Implementclinicalprogramconsistentwith theover-all agencytreatment philosophyandwithinprofessionalperimetersforbestpractices.
  • Plan,organize,manage,andcoordinatetheoperational,administrative,andclinicalactivities in supportofthementalhealthandsocialworkprograms.
  • Participate inthedevelopment andimplementationoftheassignedprogram’smission, goals,andobjectives.
  • Reviewandevaluate operationsandactivitiesof assignedprogram on acontinual basis.
  • Oversee andparticipate intreatment planningand/or casemanagementmeetingandactivities.
  • Oversee,coordinate,andparticipate in client evaluations,programadmissions,anddischargeplanningfor theassignedprogram.
  • Ensure promptandappropriate attentionto crisismanagementissues.
  • Provide ClinicalSupervision.

PersonnelandQualityManagement

  • Supervisesandsupportstheclinical staffperformingdirectcare to clientsandfamilies.
  • Assistsstaffwithidentificationofindividualskill or knowledge deficits andfacilitateavailabilityoflearningopportunitiesand develop andadministeraplanfordevelopment.
  • Adhere topolicies,proceduresandregulationsofthe Children’sReceivingHome andMentalHealthcontract.
  • Ensure orientationandtrainingfornewstaffandsubsequentlyensure staff isenrolled in and/or havecompletedrequiredtraining.
  • Oversee staff, providingthenecessaryand appropriatecounseling or disciplinaryaction in accordancewith agencypolicies,consultingwith the Director ofClinicalServicesandHumanResourceswhenmajordisciplinaryaction is needed.

  • Overseesandparticipate in theinterviewingand hiring process,ensuringcompliance withall agencyand regulatorypolicies,practicesandlaws.
  • Oversee staff schedules ensuringovertimeusage stayswithinbudget.
  • Responsiblefor thecollection,review, approval and submissionof directreports’timesheets.
  • Ensure completionand routingof allrequiredoriginalpersonnelandtrainingformsandrecordstotheHumanResourcesandTrainingDepartmentsrespectively.
  • Conduct timelyperformance evaluationsfor directreportsaswell asmonitoringtimelinessof allperformance evaluations.
  • Participate inAgency-widequalitymanagementeffortsandplanning.
  • Model,trainto,andsupport theprinciplesandpractices ofqualitymanagement.
  • Create andmaintain afocus on outcomesforassignedprogram.
  • Responsiblefor maintaining costcontrolactivities to stayon targetwithannualbudget. Receivesmonthlydepartmentalfinancialreportsandprepares corrective action planfor anymajor variances.

AdministrationandProgramDevelopment

  • Provide leadershipand support totheprogramplanninganddevelopmentfunctionsfor assignedclinicalprogramconsistentwithspecific professionalexpertise.
  • Participate inthedevelopment andimplementationof divisionalandagency-wide policiesandprocedures.
  • Establishandmaintain avarietyofrecordkeeping anddocumentationprocessesandsystemsforassignedclinical programs.
  • Actasliaisonbetween the clinicalteamand otheragencyprograms, communityorganization, outsideresources,and existingandpotentialclientbase.
  • Ensuresthatcommunicationchannels areopenandflowing;discusswith the appropriateresidentialandsupportservicesstaff member(s); regardingclients’ activities,behaviors, andinter-relatedprogramoperations.
  • Workswith theProgramManagersandTrainingManager to implementclinicaldepartmentgoals andprogramobjectives.

Other

  • Attendexternalmeetings in compliance with mental healthcontractrequirementsandkeepcurrentwithmentalhealthdepartmentpoliciesandprocedures.Presentinformationgatheredatexternalmeetingstoclinicalteam.
  • Prepare reportsas necessarytofundingagentsandtheChildren'sReceivingHome.
  • Facilitate weeklyclinicalteammeetingsandinternal utilization reviews.
  • Attendexternaltraining/conferencestomeet licensingrequirementsandkeepupto datewith currentinformationanddevelopments.
  • Presentinformationgatheredatconferencesatclinicalmeetingsandstaffinservices/trainingasappropriate.
  • Performotherdutiesasassigned.

SupervisoryResponsibilities:

Directlysupervisesandsupports assigned Clinical or MentalHealthStaff.

Qualifications:

Toperformthisjobsuccessfully,anindividualmustbeabletoperformeachessentialdutysatisfactorily.Therequirementslistedbelowarerepresentativeoftheknowledge,skill,and/orabilityrequired.Abilitytoworkvariedhoursincludingnights,weekendsandholidays.Reasonableaccommodationsmaybemadetoenableindividualswithdisabilities toperform theessentialfunctions.

Education/Experience:

  • A graduate degree in psychology, social work,counseling,childdevelopment, or relatedfield isrequired.
  • Possessionofavalid CaliforniaLCSW,MFTorPsychologyLicense is required.
  • Threeyears’experience in aclinicaland/orresidentialsettingworkingwithchildren isrequired.
  • Oneyearexperienceas a supervisoris required.

Licenses,Certifications,Registrations:

  • Mustpossess avalid California Driver’sLicense.
  • Must be atleast 21 yearsofage.
  • MustpassFirstAidcertificationcoursebeforestartofemployment.CertificationcanbecompletedthroughtheChildren’sReceivingHome.
  • MustpassCPRwithinthefirstsixweeksofemployment
  • MustpassBloodbornePathogensandTherapeuticCrisisIntervention(TCI)certificationcoursesofferedthroughtheChildren’sReceivingHomewithinthefirstthreemonthsofemployment.
  • Must maintainTCI,CPR,First AidandBBP Certificationthroughout employment.
  • Must complete online MandatedReporter Trainingwithinfirstweek of employment.

Knowledge,Skills andOtherAbilities:

  • Competent in MicrosoftOffice Suite andwebbrowsers.
  • Must be able toread,write,speakandunderstandtheEnglishlanguage.
  • Abilityto write professionalclinicalreportsandcorrespondence.
  • Abilityto speak effectivelybeforegroups ofpeople.
  • Must be able tofunction independentlyandbeabletoseekguidancewhennecessary.
  • Knowledge of standardandacceptable clinicalprinciplesandbest practice includingtheprovision ofmentalhealthandchildprotectionservices,treatmentandthemulti-disciplinaryapproach totreatment.
  • Knowledge ofEarlyPeriodic,Screening,DiagnosisandTreatment(EPSDT) documentation, billingandproductivityrequirements.
  • Expertise in assessingchallengingclients,experience with assessing childrenandadolescentsdesired.
  • Knowledge ofthe Diagnostic andStatisticalManual ofMentalDisorders (DSM IV-TR).
  • Thoroughknowledgeofavarietyof therapeutic interventionsandmodels emphasizing empiricallyvalidatedinterventions.
  • Knowledge of standardsandacceptedprinciples and practicesofsupervision,training,andperformanceplanningand review.
  • Knowledge oftheroleof socialserviceagencies,both public andprivate.
  • Knowledge of pertinentlaws, codes, regulations, andguidelinesrelatedtotheoperationand deliveryofavarietyofclient services to individuals andfamilieswithparticularemphasis on childprotectionservicesandapplicable reportinglawsand protocols.
  • Knowledge of legal/ethicalissuesasoutlinedbyBBS orBOPandAPA.
  • Knowledge of basicpersonnel principlesandproceduresassociatedwithhiring,performancemanagementandevaluations,training,andemployeediscipline/development.
  • Knowledge of standardandacceptedmethods andtechniquestoeffectivelyidentifyproblems,gatherpertinentdata,analyze, and evaluatedpotentialalternative,developandjustifyrecommendedsolutions,implement solutions,andmonitorforeffectivenessandsuccess.
  • Knowledge of basicstructureof resources,operations,andserviceswithin a nonprofitorganizationandconsistentwithnonprofitguidelinesandregulation.
  • Knowledge of professionalstandardsandrequirementsforassignedclinicalprogramparticularlyasitpertainsto licensing,accreditation,andstandardscompliance.
  • Excellentwriting,communication,organizational, timemanagement skills.
  • Abilitytomaintaina professional,confidentialworkenvironment.
  • Must beflexible,creativeandableto workeffectivelyincrisissituations.

  • Mustdemonstraterespect forall familylifestylesandcultural values.
  • Knowledge ofCPS, ChildWelfareandJuvenile Justice Systems.
  • Abilitytorelate withchildren in anurturingand respectfulmanner while maintainingappropriateboundarieswith both childrenandfamilies.
  • Abilityto cooperativelywith a culturallydiverseclientpopulationandworkforce.
  • Abilityto workwith communityand outsideagencies in a collaborative and cooperative manner.

PhysicalDemands:

Whileperformingthedutiesofthis job,the employeeisregularlyrequiredtostand;walk;usehandsandtalkorhear.Fine motorskills suchastyping, theuseofa computer mouseand telephone handset is required.

Employeeisfrequentlyrequiredtoreachwithhandsandarms.Theemployeeisrequiredtosit,stoop,kneelandcrouch.Theemployeemust occasionallyliftand/ormoveupto30pounds.Specificvisionabilitiesrequiredby thisjobincludeclosevision,distancevision,peripheral vision,depthperceptionandabilitytoadjustfocus.

Acknowledgements:

Employee signature below constitutesemployee’sunderstandingofthe requirements,essential functions andduties oftheposition.

Irequireanaccommodationinordertoperformtheessentialfunctionofthisjobasindicatedonthisjobdescription.TheaccommodationIrequestis:

I understand,andfullyagree,that thisjob descriptiondoesnot constituteawrittenor impliedcontractforemploymentandthat myemploymentrelationshipwith thecompanyis “atwill,” for anunspecifiedduration,andmaybeterminatedatanytimebymeorthecompanyasspecifiedbySection 2922 oftheCaliforniaLaborCode.

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