Please Ask for Alice Degei

Please ask for Alice Degei

35 The Avenue, Southampton, SO17 1XN

Telephone: 023 8022 4224

Dear Applicant,

Thank you for your request for the enclosed application form for the post of:

IT Systems Administrator

Completed application forms may be posted, emailed or delivered by hand to the above address by the closing date. Job details are available in large print on request.

CVs on their own will not be considered.

If you have not heard from me within 5 days of the closing date, your application will have been unsuccessful on this occasion.

COMPLETING THE APPLICATION FORM.

·  Refer to each point of the Competencies (essential requirements of the post); applications will be scored against these requirements.

·  Give details of your experience in each area listed; include relevant details of current and previous jobs.

·  Remember – experience gained outside paid employment may be just as important – for example, voluntary work.

Please ensure that you fully complete the Personal Details section of the application form.

If you have a disability, and there are arrangements we could make which assist your application at this stage, then please let me know.

Should you require any further assistance regarding this application, please contact me on the above number.

Please return your application form by Saturday 12th August 2017 to the address at the top of this letter or by email to . Applicants who are successfully shortlisted will be invited to attend an interview which is provisionally scheduled for Friday 18th August.

I wish you every success with your application.

Yours faithfully

Alice Degei

No Limits Job Description

Title of Post / IT Systems Administrator
Base / No Limits
Salary / NJC 25 – NJC 29 (£ 22,658- £25,951)
Conditions of Service / Hours 37 which will include occasional evenings and weekends
Purpose of Post / To support the Data Manager by maintaining IT, Data and Phone infrastructure including user accounts, soft and hardware upgrades
Responsible to / Data Manager. S/he will work closely with colleagues in all No Limits teams.
Limits of Authority / To act within the policies and other regulations as laid down by No Limits Management Committee

Principal Accountabilities:

·  To work with the Data Manager to ensure smooth running of the Charity’s IT systems, on a daily basis.

·  To work alone and with the Data Manager to have oversight of the entire structure, its security and suitability for purpose.

·  To trouble shoot onsite IT issues and be main liaison with outsourced IT, data, printing and scanning service providers.

·  To install, maintain and configure user accounts, licensing, hardware, peripherals, services, settings, storage, etc. in accordance with standards and project/operational requirements and the organisation’s relationship with suppliers and support providers.

·  Develop and maintain installation and configuration procedures.

·  Contribute to and maintain system standards.

·  Research and recommend innovative, and where possible automated, approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.

·  Create, change, and delete user accounts per request in Office365 and on our phone systems.

·  Listen well to problems as described and communicate sensitively with colleagues about any hardware or software failures. Coordinate and communicate with affected members of staff and service providers.

·  To deliver training in the use of organisational systems to staff as appropriate, to ensure that they are understood and used effectively.

·  To keep records of incoming tasks and prioritise workload to work on own initiative, maintaining an awareness of deadlines and organisational requirements.

·  To contribute to a performance management culture, by ensuring that performance requirements are identified, implemented and monitored e.g. through No Limits monitoring returns schedule, training, supervision and appraisals records.

·  Actively to contribute to No Limits planning and development.

·  To horizon scan for upcoming developments and contribute these to future proofing the network.

·  To keep self and colleagues up to date with information, training and development opportunities appropriate to maintaining and developing professional service standards.

·  To attend training and meetings as required and attend and participate in regular supervision.

·  To ensure compliance with Data Protection and Safeguarding requirements.

Policy and procedures:

·  Demonstrate work practice that encompasses an appreciation and awareness of No Limits policies and procedures and ensure all staff adheres to these practices.

·  To be aware and demonstrate your responsibility under No Limits Health and Safety Policy, and report hazards to the appropriate person.

·  Ensure that services are delivered in line with relevant legislation, No Limits objectives and policies including those relating to Equality & Diversity, Customer Care and Health and Safety

Finance / Administration:

·  To ensure that the Finance Manager has all the relevant information required in relation to time sheets, expenses and all moneys monthly or when required.

·  To contribute to the monitoring and development of the Service by ensuring that

records are accurate, statistical data and financial information is maintained, and quality assured in line with all relevant standards.

General:

·  Undertake other duties as required from time to time, that reasonably fall within the scope and grade of the post

·  Demonstrate an ongoing commitment to the safeguarding of children, young people and vulnerable adults.

·  To attend training and meetings as required and attend and participate in regular supervision

Specification IT Systems Administrator

Specification IT Systems Administrator / Competence / understanding / Skill/ Knowledge /
Previous experience of systems administration
Excellent IT skills in, and understanding of issues involving, Microsoft Office365, SharePoint, Azure; including the maintenance of user accounts.
Willingness to participate actively in training and development activities to ensure up to date knowledge and skills / Professional and technical development: Develops technical and/or professional ability and keeps abreast of development in own areas of expertise including specialist knowledge and organisational awareness / Relevant experience and qualifications to do the job
Specialist knowledge
Owns own development
Organisational awareness
Knowledge and experience of maintaining contacts with other agencies/organisations
Experience of dealing with and understanding of requirements of confidentiality / Customer Focus: Delivering high levels of customer satisfaction and using customer views for continuous improvement / Treats customers with respect
Gives the customer confidence in what is done/said
Inspires customer’s trust
Is committed to helping the customers
Takes action to improve
Demonstrate capacity for efficient administration and effective delivery.
Demonstrate effective organisational skills ability to prioritise workload & have an organised approach, be methodical, neat, accurate and efficient
Good written and oral communication skills including attention to detail.
The ability to communicate effectively including the ability to produce high quality written materials to support the pro development of the service.
Knowledge and experience of maintaining effective relationships with other agencies / organisations. / Communication: using interpersonal skills to relate confidently with others to understand and be understood / Listens actively
Questions and summarises
Shares information
Writes well
Delivers information clearly
Alters approach to suit the situation
Demonstrate the ability to work and communicate effectively as part of a large multidisciplinary team.
Able to offer support to the team including peers / Team working: Working with others to deliver added benefits to the team and customers / Builds relationships
Works collaboratively
Behaves fairly
Supporting others
To carry out work, without direct supervision, making decisions and judgements in accordance with the relevant Policies.
Demonstrates motivation and shows initiative in work practice.
Demonstrate effective organisational skills and good time management skills, / Personal effectiveness: Understanding and managing yourself to maximum performance / Self-knowledge
Self-management
Is organised
Assertiveness
Has drive and energy
Able to work unsupervised, be flexible and adaptable under pressure to meet changing demands and grasp, assimilate and apply information and concepts quickly.
Demonstrate the ability to work with difficult/complex situations / Problem solving: Identifying when a problem needs addressing, thinking clearly and identifying clear, workable and creative solutions / Identifies problems and understands keys issues
Gathers information
Challenges assumptions
Generates creative options
Reaches decisions

This post is subject to a Disclosure and Barring Service screening.

This post requires a full driving license and access to a vehicle for work purposes.

APPLICATION FOR EMPLOYMENT

PLEASE COMPLETE THIS FORM IN TYPE OR BLACK INK

Please note we do not accept CV’s but require a point by point response to the items detailed in the person specification.

POST APPLIED FOR: ......

PERSONAL DETAILS:
Surname: ......
First Name(s) ......
Address: ......
......
Postcode: ...... / Title: (Mr, Mrs, Miss, etc.)......
Telephone Numbers:
Home: ......
Work: ......
Mobile: ......
Email: ......

EDUCATION AND TRAINING

Dates attended
From /

To (mm/yy)

/ School/College/
Other Institution / Qualifications obtained and Grade/level

PROFESSIONAL MEMBERSHIP (as applicable)

EMPLOYMENT RECORD

Present Employment

Employer’s Name………………………
Address………………………………….
…………………………………………….
…………………………………………….
Post Code…………………….. / Position held……………………………
Department……………………………...
Date Appointed…………………………
Present Grade……….Salary………….
Notice period……………………………
Reason for leaving……………………… ……………………………………………
………………………………………………….

PREVIOUS EMPLOYMENT (most recent employer first) please include relevant voluntary work

Employer’s Name & Address /

Position Held

/

Dates

From/To

/

Grade/

Salary

/

Reason for leaving

If there are any gaps in your employment or education history please explain them here

TRAINING

Please give details of any professional or vocational qualifications you hold that are relevant.

Date obtained / Qualification and Grade/Level obtained / Name of Awarding Body/or Training Provider

REFEREES: Please supply the names and contact details of at least two referees who can comment on your suitability for the position. One should be your current or most recent employer (Note: If you are not currently working with young people but have done so in the past the second referee should be the employer by whom you were most recently employed in work with young people.) Referees should not be from the same company

N.B References will not be accepted from relatives or people who only know you as a friend.

1.  Present/Most recent employer
Name:
…………………………………………………
Capacity known: …......
Address:
………………………………………………..…
………………………………………………...…
…………………………………………………..
Telephone No:
………………………………………..………….
Email:
………………………………..……..………...... / 2.
Name:
…………………………………………………
Capacity known: …......
Address
……………………………………………..:……
…………………………………………………
…………………………………………………
Telephone No:
………………………………………..………
Email:
………………………………..……..……..…

PERSONAL DECLARATIONS

As part of the children’s, young and vulnerable adults work force this role will require a DBS check
The position for which you are applying involves contact with children. For these positions you are not entitled to withhold information about police cautions, “bind-overs”, or any criminal convictions including any that would otherwise be considered “spent” under the Rehabilitation of Offenders Act 1974. Have you ever been convicted of any offence or “bound-over” or given a caution
YES/NO
If yes, please give details on a separate sheet and attach it to this form in a sealed envelope marked “Confidential Disclosure”.

MISCELLANEOUS

Do you hold a full U.K. driving license Yes / No
Do you have use of a car for work? Yes / No
Do you have the right to reside and work in the UK? Yes / No
Where did you see this advertisement?…………………………………………………………..
Please identify any family members currently employed as a No Limits Trustee or employee
……………………………………………….
Nationality: / If you are not a British passport holder or a European citizen, or you do not have a permanent right to remain in the UK, you will require a work permit.
Do you need a work permit to be employed in the UK? / Yes / If you already have a work permit, when does it expire?
No / (Please note that your current work permit may not be valid for this post)

PERSONAL STATEMENT

Using the person’s specification that you have been sent with your application pack, please demonstrate using examples, your suitability for the position you are applying for. Please include your reasons for applying for and interest in this position. (Continue on a separate sheet if necessary).

CANVASSING IN ANY FORM WILL DISQUALIFY

I certify that the information given above is to the best of my knowledge correct, and if I am appointed, personal information about me may be computerised for Personnel/employee administration purposes including analysis for management purposes and statutory returns.

Signed………………………………………………………Date……………………………….

Equal Opportunities Monitoring

No Limits is committed to ensuring that all appointments are made on merit. This form is used to monitor how effective we have been at opening posts to all relevantly qualified individuals. In order to help us to monitor the effectiveness of this policy, all applicants for appointments are asked to complete this form.

The data given on this form will be kept strictly confidential and used for statistical purposes only. Our policies comply with the Data Protection Act 1998.

Please return this with your completed application form. On receipt this form will be separated from your application form and filed separately.

Your Name:

Your Date of Birth:

Your Gender:

Your ethnicity:

Top of Form

White British Mixed – White and Black Caribbean

White Irish Mixed – White and Black African

Other White Background Mixed – White and Asian

Other Mixed Background

Black or Black British – Caribbean

Black or Black British – African Chinese

Other Black Background Other Ethnic Background

Asian or Asian British – Indian Prefer not to say

Asian or Asian British – Pakistani

Asian or Asian British – Bangladeshi

Other Asian Background

Please feel free to return in a sealed envelope marked Equal Opportunities Information.