Patricia J. Howard, page 3

PATRICIA J. HOWARD

(313) 892-5567

QUALIFICATIONS SUMMARY

Instructional Design and Development professional with a background in web design. Over eight years of experience creating graphics and developing online learning. Received a Master’s degree in Instructional Design in 2011 with an emphasis on online learning and human performance improvement. Skilled in writing facilitation guides, student handbooks, and designing online courses using the ADDIE process. Conducted needs assessments and worked with subject matter experts (SME). Key strengths include documenting processes, creating job aids, and developing courseware using Lectora and Photoshop. Expert using several learning management systems (LMS).

TECHNICAL SKILLS

Office: MS Word, Excel, PowerPoint, MS Project, Acrobat, Web Conferencing WebEx, Team Viewer

Web/Graphics:Photoshop, Fireworks, Flash, WS-FTP, FileZilla, KompoZer,WavePad, SnagIt

LMS:LearnShare, JDH, Blackboard, Moodle

Rapid Development Tools:Lectora, ProTrain, QuestionMark

Cursory knowledge of: Articulate, Captivate, Dreamweaver, HTML, Cascading Style Sheets

PROFESSIONAL EXPERIENCE

INDEPENDENT CONSULTANT

Detroit, MI9/2003-Present

  • Designed and created computer-based training, tutorials, job aids, and websites.
  • Trained clients to create, maintain, administer, and host websites using graphics programs, code editors, and file transfer software.
  • Located, selected, and manipulated photographic resources.
  • Evaluatedaone-day workshop.

COURSEWARE DEVELOPER

AAA Life Insurance Company, Livonia, MI2/2013-3/2018

  • Developed and maintained web-based courseware that focused on soft skills and software processes for life insurance agents.
  • Designed, developed, and produced vignettes.
  • Collaborated to design, develop, and facilitate webinars.
  • Recorded voice talent and edited audio tracks.
  • Administeredand reported on an LMS with 50 courses and 4,400 users.
  • Trained help desk staff to support the LMSwith job aids and one-on-one sessions.

TRAINING SPECIALIST/INSTRUCTIONAL DESIGNER2/2012-9/2012

Auto Club Group, Dearborn, MI

  • Wrote instructor-led training slideshow,facilitator and participant guides.
  • Researched a file conversion process to become the SME to design and developa process-based tutorial using MSWord and Captivate.
  • Conducted needs assessment interviews with sample target populations.
  • Participated in Train-The-Trainer sessions.
  • Edited content, acquired and edited graphics, and reformatted existing participant guides.

CONTINUING EDUCATION INSTRUCTOR

Schoolcraft College Art Department, Livonia, MI 9/1996-9/2012

  • Planned and implemented a comprehensive educational program instructing students in the Ceramics medium. Presented lectures and discussions.
  • Compiled a glossary, designed and developed relevant handouts, and created teaching aids.
  • Demonstrated and guided students in hand-building, wheel-throwing techniques, equipment usage, glaze formulation and application as well as materials handling and safety.

WEB ADMINISTRATOR / WEB DESIGNER

SymCon, Detroit, MI12/2007-4/2008

  • Managed and documented servers, processes, and client procedures and performed web administrator duties.
  • Oversaw a team of developers based in India.
  • Designed and managed development of an application for managing with user interface.

HTML AND FLASH EDITOR / WEB DESIGNER

Creative Group, Troy, MI10/2007-12/2007

  • Implemented edits to HTML, Flash animations and graphics.
  • Coordinated with instructional designers and developer to program and build online learning courses.
  • Created new templates and altered existing ones for online learning courses.

GRAPHIC ARTIST/LEARNING MEDIA DEVELOPER

Gradepoint, Detroit, MI 6/2004-5/2007

  • Created computer based training (CBT) materials with developers and instructional designers in a team environment using Flash, Fireworks, Dreamweaver, Photoshop, and HTML.
  • Created animated simulations of computer applications operations using basic ActionScript.
  • Built training slideshows and assessments in the JDH Technologies LMS.
  • Trained clients to use an online classroom, assessments,and two training assemblers.
  • Created course outlines and job aids.

WEB DESIGNER

MSX International, Southfield, MI1/1999-9/2003

  • Worked internally creating and maintaining website front ends/interfaces for MSXI and external clients.
  • Established and documented back-end site user guidelines and training for Web Designers and Developers as well as online training materials for custom applications.
  • Created site architecture and Graphic User Interfaces. Inserted Flash movies with audio files into HTML, and followed Web Content Accessibility Guidelines (W3C).
  • Led a team of four designers through all phases of a successful project completion.
  • Chosen from five-person department to create and implement technical documentation of global online human capital management system.

YOUTH ENRICHMENT INSTRUCTOR

Henry Ford Community College Art Department, Dearborn, MI1993-2003

  • Planned and taught structured youth classes in the area of pottery hand building, wheel throwing and Raku firing.
  • Created syllabi for different age groups as well as project ideas with the necessary templates.
  • Demonstrated various pottery techniques including hand-building, applying glazes, and using the potter’s wheel.
  • Recruited and trained volunteers in entry level instructional needs.

PROFESSIONAL DEVELOPMENT TRAINING

Prefer working in a collaborative team. Strong interpersonal, organizational, and problem-solving skills.

Formal training in Conflict Management, Quality Awareness, Interpersonal Communication, Photoshop, Flash, Illustrator, ImageReady, MS Project, Maya, Lectora, AfterEffects, and welding.

EDUCATION

Wayne State University2011

Master’s in Instructional Technology

Emphasis in Interactive Technology and Human Performance Improvement

College for Creative Studies2004-2005

Adobe AfterEffects, Maya 3D Animation, welding

Henry Ford Community College1998

Post-graduate studies (Industrial Drafting Program)

Colorado State University – Pueblo1990

(Formerly known as University of Southern Colorado)

BS in Art with a minor in Business

AWARDS, SCHOLARSHIPS, PROFESSIONAL AFFILIATIONS

Michigan Council of Women in Technology (MCWT)2004-present

VP of Programs and Events Board Member for the Association of Talent Development2012-2015

ASTD National Train the Trainer certificate2014

Member-at-Large Board Member for the American Society for Training and Development2011

Member of the International Society of Performance Improvement (ISPI)2011-2012

ASTD Chapter Leaders Conference Scholarship2012

President’s Lifetime Achievement Award for volunteering2010

The Michael P. Ruttledge Endowed Memorial Scholarship2010

Wayne State College of Education Dean’s Scholarship2010

The Hubert and Elsie Watson Memorial Endowment Scholarship2009

MCWT Outstanding Volunteer Award2004