Patient Participation

Group Meeting (PPG)

Tuesday 21 February 2017

Present: / Mike Turner(acting chairman)
Sandy Turner
Margaret Wilcox
Caroline Gray
Janet Wright
Lynne Cooper
  1. Apologies: John Maddison
  1. Minutes of the last meeting: agreed.
  1. Action points and matters arising
  • Mike asked if the diabetes letter referred to in the previous meeting had been sent to the group for review. Lynne informed the meeting that the letter may now cover all chronic conditions and not just diabetes. In any event she would chase Dr Ralphs for the letter.
  • Mike asked if we were still needed to collect patient contact details, which Lynne confirmed. The surgery is keen to encourage patients to sign up for electronic services and for this and other reasons it was vital to have up to date phone numbers and email addresses. It was agreed that members would go into the surgery at the end of April to help in this respect. A date will be confirmed and volunteers are required. Lynne has badges for the members
  1. Correspondence:
  • Passed to the group via email on an on-going basis.
  1. Update from the practice
  • Lynne informed the group that the Hanley well being walk in centre was to close at the end of the financial year and it was possible that the Newcastle centre may also close. The closure of the Newcastle centre could have a knock on effect on the surgery
  • It was confirmed that Dr Cotterall had now started her employment at the surgery.
  • Dr Shapley is reducing his hours and the practice is likely to look for a new partner to start in around October. Advertising for the post will probably begin shortly
  • A new complex needs practice nurse, Beth Hayes, will begin work at the surgery on 6 March, to replace Colleen, who has now left.
  1. PPG’s Lifestyle/Diabetes project – the Staffordshire Hub

This item is to be deleted from the agenda until further notice

  1. Reports from Patients Congress and Locality Group meetings

John had passed on all reports by email prior to the meeting. Sandy confirmed she would be attending the meeting this week and had already served for 3 years. Janet told the meeting that she had applied to join the Congress and had been accepted

  1. Newsletter
  • Lynne confirmed that Dr Ralphs had written an article for the newsletter which she would forward to Mike.
  • Sandy offered to write an article on living with LTC
  • Mike to include: information on telephone/skype consultations, staff listing, DNA figures and the website

Publication is due mid to end March

  1. Any other business

None

  1. Date and place of next meeting

Next meeting: 21 March 2017 at 6 pm, the Meeting Room, Bradwell Lodge