Parklife work closely with Attitude is Everything to provide an event site which is as accessible as possible to everyone.

To apply for disabled access facilities please read the below FAQ’s and information, and download a disabled access application form.

This information, the FAQ’s and the application form can be downloaded by clicking on the links below

Download: Disabled access information & FAQ’s in word format
Download: Disabled access information & FAQ’s in PDF format

Download: Application form for Disabled access requirements in word format
Download: Application form for Disabled access requirements in PDF format

We also have alternative formats of the access information available upon request. Please contact us if you require this info in an alternative format.

DISABLED ACCESS FAQ’s

I am a customer with access requirements / I am disabled, how do I buy a ticket for Parklife 2017?

You can buy tickets by following the links on the website. If you prefer to buy tickets over the phone you can call the ticketing agencies directly.

If Parklife tickets completely sell out, is there an allocation reserved for customers with access requirements and/or disabled customers?

Parklife does not reserve an allocation of tickets for accessible customers. Once tickets are sold out, they are sold out.

I require a Personal Assistant in order to attend the event, must I buy a ticket for my PA?

If you qualify for a PA to attend the event with you, you should buy a ticket for yourself and complete the access requirement form. The form will be available online 48 hours before tickets go on sale, you can send your application once you have bought a ticket. You do not need to buy a ticket for the personal assistant, however if you do not qualify for a PA and tickets have sold out you will not be able to buy an additional ticket.

What disabled access facilities are available at Parklife?

We offer accessible car parking, personal assistant tickets, viewing platform access and disabled toilets. We have a dedicated access reception manned by our Access Team. Not everyone may be eligible for all of the access facilities, applications can be made for individual facilities. More detailed information is available further down the page.

I am unsure if I qualify for the access facilities on offer.

Automatic qualification applies to those able to supply the following documentation dated within the past 12 months or with valid date covering the event:

  • Front page of DWP letter with PIP letter
  • Front page of Attendance Allowance letter
  • Blue badge accompanied by driver’s license photo card and/or passport photo page
  • Evidence of being registered as severely sight impaired (blind)
  • Recognised Assistance Dog ID card

I am unable to provide any of the above,

We recognise that the evidence above is not definitive. If you do not have any of the above evidence but wish to apply for particular access facilities you will need to complete the application form and provide a statement and supporting evidence. These applications will be considered on a case by case basis.

DISABLED ACCESS INFORMATION

Access around the site

The Parklife event takes place at Heaton Park. Please see the park’swebsitefor more information.

The site is a green field site with some sloping areas around the event site and the event entrances. The event field is park land therefore some areas within the site will be uneven. There are no hard standing pathways once in the event site. The majority of stages will be, on average, 60 to 70 metres apart.

Bookable access facilities

The location of the disabled car park will be within 5 minutes of an event entrance

The event will take place in the Papal Field in Heaton Park, all entrances to the park will be accessible.

The following access facilities need to be pre-booked using the Access Requirement Form.

2 for 1 tickets for personal assistants

We provide a 2:1 ticket scheme for individuals who would be unable to attend our events without bringing a personal assistant. Once you have brought a full price ticket, please fill in the access requirement form and provide us with documentation in order to receive your personal assistant ticket.

Accessible Parking

An accessible car park is located as close as possible to an event entrance.

Viewing Platforms

The viewing platforms are all accessible for wheelchairs.In order to gain access to this, you need a viewing platform wristband. This also comes with a lanyard that can be worn by a personal assistant or companion so that they can join you on the platform.

Accessible toilets

There will be a stewarded accessible toilet located beside all viewing platforms. A viewing platform wristband is required to gain access to these toilets, as well as a facility at the first aid point. There will be other non-stewarded accessible toilets throughout the event arena.

Assistance Dogs

We welcome assistance dogs onto the site with advance notice. There will be an area provided for toileting and drinking.

Strobe Lighting

There will be general warning signs in all the performance area if strobe lighting will be used. Due to the nature of the artists it is likely that strobe lighting will be used throughout the performances. There will not be a warning immediately before a period of strobe lighting.

Medical Services

There are First Aid facilities within the event site. There will also be Medics and First Aiders on patrol around the event. If you require more information, please get in touch.

Contact details for disabled access enquiries

If you require more information on the disabled access facilities at the event or would like to get in touch please , call 0161 711 0017or write to us at:Access Officer,Ground Control, 3rdFloor, 14 Little Lever Street, Manchester M1 1HR