Parent Questionnaire 2017 Review

Parent Questionnaire 2017 was available on Baby Days and paper copies in reception area. An email was sent to parents asking that they complete and return the questionnaire, with a 4-week deadline. We received 10 responses.

Questions / Yes or No / Percentage who agreed / Comments / Action
1. / Are you happy with the care that is provided at Green Roots? / Yes / 100% /
  • Child seems happy to come to nursery
  • Child has settled in well and enjoys spending time with her GR family
  • The standard of care is phenomenal
  • Xxx has settled quickly and seems very happy

2. / Is your child happy at Green Roots? / Yes / 100% /
  • She seems happy when talking about her day
  • xxx loves his morning at nursery, gets really excited when we walk into the building and runs to his key worker.

3. / What does your child find enjoyable/like doing whilst at Green Roots? /
  • Books
  • Water play
  • Sandpit
  • Fresh air/playing outside
  • Everything
  • Food
  • Variety of toys
  • Focus room

4. / Is there anything your child does not enjoy/does not like doing whilst at Green Roots? / No (7)
Yes (3) / 70% /
  • Food
  • Teatime meal (menu b)
/
  • Review Menu B

5. / Are you happy with the current routines and activities that we do or would you like any new ones introduced? / Yes / 100%
6. / Are you happy with the menu provided at Green Roots? / Yes / 100% /
  • Extremely happy-very varied
  • Left over cakes are amazing
  • good variety
  • Sometimes confused about information in diaries
/
  • Ensure diaries are written accurately, spellings are checked, photos are correct for child

7. / Would you like to introduce any new foods/recipes? Yes/No / No (8)
Yes (1)
No comment (1) / 80%
8. / Have you any concerns about your child’s diet that you would like to discuss with us? / No (8)
Yes (2) / 80% /
  • Not drinking enough
  • My child is a fussy eater and reluctant to try the unknown
/
  • Ensure children drink enough and they are able to use the water fountain

9. / Are you happy with the policies and procedures in place for managing your child’s behavior? / Yes / 100%
10. / Are you happy with the way we communicate with you? / Yes / 100%
11. / If no please let us know your preferred method ie. weekly meeting, telephone call etc.
12. / Are you happy with the online system baby’s days for daily diaries? / Yes / 100% /
  • Love the pictures
  • Enjoy the personal reports
  • Really value the tool as xxx can’t tell us about his day
  • Lots of spelling mistakes and sentences that don’t make sense
/
  • Ensure diaries are written accurately, spellings are checked.

13. / Are you happy with using baby’s days for monitoring your child’s learning and development progress? / Yes / 100% /
  • Although on one occasion another child was posted on xxx account
/
  • Ensure diary photos are correct for child

14. / Do you have any worries/concerns over your child’s development either at home or at Green Roots? / No / 100%
15. / If yes please specify
16. / Are you happy with the toys, resources and equipment provided? / Yes / 100% /
  • Enjoys playing with the kitchen

17. / Are you happy with the safety and cleanliness of the premises? / Yes / 100%
18. / Are you confident your child’s individual needs are met? / Yes (9)
Not stated (1) / 90 % /
  • Come on leaps and bounds since attending GR

19. / Do you feel all children, parents and carers are treated with equal respect? / Yes / 100%
20. / Are there any aspects of the care provided at Green Roots which you think I could improve upon? / No (7)
Yes (3) / 70%
21. / If yes please give suggestions of ways improvements could be made /
  • Make the menu available on baby days
  • Dad was not asked the password when collecting
  • Final inspections of nappies 5-10 mins before children leave
/
  • Main menu is available on Baby Days so understand what parent refers to
  • Ensure passwords are always asked if finger print does not work and parent is not known
  • Ensure nappies are checked just before collection

22. / Are there any services you would like us to introduce? / No (6)
Not stated (2)
Yes (2) /
  • More flexibility with sessions
  • Be nice to know if my child has any particular friends
  • The ability to take holiday without needing to rearrange/make up sessions
/
  • Consider offering more flexible sessions and not charging for holidays

23. / Why did you choose Green Roots? / Not stated (1) / 90% /
  • Proximity to work
  • Oftsed report
  • Good reputation
  • Outdoor ethos
  • Amazing menu
  • Facilities
  • Looks appealing
  • Friendly staff
  • Children look to be having fun
  • Location
  • Garden
  • Staff
  • Quality of setting and activities
  • Staff were welcoming, informed and enjoyed their jobs
  • The best place for our child

24. / What would you recommend to potential families? /
  • The setting as a whole
  • The space
  • Different activities
  • Warm welcoming of staff and attitude towards children
  • Food is amazing
  • Security of building
  • The garden
  • Friendliness of staff
  • Great menu
  • Everything
  • Caring and welcoming of staff
  • Never feel like you can’t mention something
  • Facilities

25. / Please feel free to write any further comments or suggestions you may have that would make your child’s time with us more enjoyable.