Online Course Page Template – INCIDENT INVESTIGATION (OLE)
1. Shock & Awe Statement
An incident can be defined as a sudden, unplanned event that causes or could have caused harm to a person or damage to property. Incidents can happen in any workplace, at anytime. In fact, across Canada there are approximately 250,000 lost-time injuries which occur each year—and that doesn’t even include near-misses or incidents that did not result in lost work time.
Investigations get to the root causes of the incident, so similar occurrences can be prevented and future losses in the workplace can be avoided. Therefore it is essential to ensure those who are responsible for investigating incidentsare properly trained.
2. Description of product.
This course will provide managers, supervisors, committee members and health and safety representatives with a proper foundation and understanding of accident causation and prevention.
An investigation is conducted to meet legal compliance but more importantly to determine root cause and prevent reoccurrences. The investigation procedure consists ofseveral components including; secure and manage the scene, provide notice to the authorities as required by law, identify and interview witnesses, analyze evidence, determine cause, recommendations, reporting and follow-up.
This online course will take participants through these fundamental components and will prepare them for conducting effective investigations in the event they are required to do so.
3. How long is the course (average runtime)? # of minutes = ___60_____
4. What is the certificate expiry date? # of years = ____3_____
5. Who should be taking this training?
Management, Supervisors, Joint Health and Safety Committee members and Health and Safety Representatives
6. Brief paragraph summarizing course objectives.
Every effort will be made to ensure the objectives of the course will appeal to the most diverse audience possible. Where feasible the course will apply to numerous applications. Following the completion of this module, the student will be able to better understand the process of investigations and some of the specific steps to follow to ensure that accidents and incidents are not repeated.
At the conclusion of the training module, the student will be able to:
- Understand the purpose for conducting accident/incident investigations
- Understand the responsibilities related to accident/incident investigations
- Understand the steps involved in a thorough investigation
- Understand the legal requirements for performing investigations
7. Course Modules & Subsections
- Introduction to accident/incident investigations
- Objectives
- Definitions
- Gathering information about the event
- Secure the scene
- Collect physical evidence
- Summary and review
- Analyzing the facts related to the event
- The contributors
- Develop the sequence of events prior to, during and after the incident
- Determine cause(s) of the incident
- Summary and review
- Implementing corrective measures to prevent reoccurrence
- Recommendations based on the hierarchy of controls
- Write the report
- Summary and review
- Regulatory requirements
- The legal requirements for reporting and investigating fatalities and critical injuries
- Describe the need for thorough investigations and an effective reporting system.
- Describe the roles and responsibilities of the Ministry of Labour, police and workplace parties in an investigation.
- Describe responsibilities of the workplace parties at the scene of an injury.
- Description of an investigation kit
FAQ’s
Q: How long will it take me to complete the Incident Investigation course?
A: One (1) hour.
Q: What do I do if I forget my password?
A: Look at the bottom right corner of the Online Learning Home page and follow the instructions given in Forgot Username/Password
Q: Can I leave the course open in the background while I do other work?
A: Yes, no problem.
Q: What do I do if I run out of time? Do I have to complete in 1 session?
A: You can take the Incident Investigation course in as many sessions, and as long as you like. The system will just time you out if there is no activity for a while, but you can just log in again and continue the course from where you left off.
Q: What happens if I don't pass the final test?
A: You are allowed to repeat any or all sections of the course as many times as you need. You can take the final test up to 3 times to achieve the passing grade of 75%.
Q: Once I have completed the course, do I get a certificate proving I have completed a Incident Investigationtraining course?
A: Yes. You and your administrator can print a training certificate once you pass the final test.
Q: What happens if I fail, do I have to pay again?
A: Not at all. You are allowed to take the final test 3 times.
Q: What if I lose my proof of training certificate or wallet card?
A: The training administrator can reprint the wallet card or Incident Investigation training certificate for you.
Q: How can I pay for the course?
A: Payment can be made easily by credit card, using the OLE shopping cart.
Q: Who is responsible for performing accident investigations?
A: The employer is responsible for ensuring investigations are performed as per the applicable legislation.
Q: When areinvestigations required to be performed?
A:It should always be considered practical to conduct an investigation for all accidents and incidents however legislation indicates that only those serious incidents which result in a critical injury or death need to be investigated.
Q: Can management delegate the responsibility to perform investigations to a worker member of the Joint Health and Safety Committee if our company has one?
A:According to the applicable legislation in most jurisdictions, a designated worker member of the Joint Health and Safety Committee may inspect the actual place where the accident occurred and any machine, device or thing that may be associated with the event. The committee however, is not required to perform an independent investigation. It is in the best interest of the employer to delegate the task of performing investigations to qualified persons within the organization; ensuring a designated worker member of the Joint Health and Safety Committee has the opportunity to participate.
Q: Can management delegate the responsibility to perform investigations to an independent third party?
A: In the event criminal negligence is suspected, all investigation activities should be coordinated with the company’s legal advisors.
Q: Is it the responsibility of the investigator to ensure all corrective measures are implemented?
A: No. It is the responsibility of the employer to ensure corrective measures are implemented and the safety of all employees is protected. The investigator however has the responsibility to follow up with the employer and the Joint Health and Safety Committee or Representative (if the company has one) to ensure the contributing factors and root cause of the incident are dealt with in a timely manner.
Q: What is the hierarchy of controls?
A: The hierarchy of controls is considered the best order in which to apply safety devices or methods to control hazards from causing workplace injury or illness.
Q: What is considered a critical injury?
A: In Ontario, a critical injury is any injury of a serious nature that
- places life in jeopardy
- produces unconsciousness, even for a moment
- results in substantial loss of blood, a little as 500 ml
- involves the fracture of a leg or arm, but not a finger or toe
- involves the amputation of a leg, arm, hand or foot, but not a finger or a toe
- consists of burns to a major portion of the body, a little as 10%; and
- loss of sight in one eye
Q: Is there a sample investigation report form provided to participants?
A: No. Participants should check with their employer to obtain all necessary forms from their company’s Health and Safety Management System.
Q: Is there an investigation kit provided to participants?
A: No. Participants should check with their employer to obtain all necessary investigation tools.
Regulations
Provincial & Federal Regulations are found in the Legislation folder located on OSG03 / Projects / Current Projects/ P14a folder / Legislation folder(Alberta, BC, Manitoba, NB, Newfoundland, Nova Scotia, Ontario, PEI, Quebec, Saskatchewan, Federal Legislation)
Why Incident Investigation Training?
Unfortunately,accidents happen every day across Canada – this should be considered unacceptable and preventable by all employers and workers. Although an investigation will not change the events which have already occurred, they can reduce the likelihood of a reoccurrence and effects on the workers, employersand the community. Our online Workplace Inspectioncourse provides the participant with the necessary tools to be able to conduct effective investigations in a timely manner.
What types of environments or people should have Incident Investigation training?
Accidents can occur in all types of working environments and can involve a diverse group of individuals at work. Our Incident Investigationcourse is intended to increase the inquiry and analysis skill level of participants who work in a variety of environments including retail, manufacturing, industrial, utility applications, maintenance operations and on construction sites.
How often must employees receive Incident Investigation Training?
Regulations differ depending on your province regarding Incident Investigation. A commonality between provinces is that the employer is responsible to keep their employees safe.
Where can I find the Investigation regulations that apply in my province?
These are provided for you to review in the OLE Incident Investigation Course.
What training records must be retained for Incident Investigation Training?
Employers are required to retain written records of employee education to ensure proof of compliance to the Regulations. The OLE Learning Management System provides a Certificate upon successful completion of any of our online safety training programs and maintains records on our computer to prove due diligence.
For more information on our Incident Investigation course or any of our other courses, please visit our main Online Safety Training page or call us on (519) 652 5262 or (877) 652 5262.