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NsarMohammedQadr (Mr.)

8, Alamein Avenue Bedford, Bedfordshire, MK42 0DFTele: (01234) 213064

Portable: 07551181378

Email:

Highlights:Extensive PC experience.

Proficient in all aspects of Office Administration

Effective interaction with customers management

Effective level of Communication, both written verbal

6 years experience around Office environments.

  • 6 years customer services experience, including face to face by telephone, along with handling complaints disagreements.

Qualifications:Teaching Support / Technical/PC:

MS Word for Windows, MS Word, WordPerfect

Microsoft Excel

Microsoft Windows, Networks, DOS, PC maintenance backup

Teaching Support:

  • Lesson Planning
  • Take register
  • Arrange learning materials
  • Adult Student learning support
  • Reinforce learning
  • Encourage learning development
  • Negotiate spelling words
  • Sentence construction
  • Exam revision / producing cards
  • Team work / discussions

Customer services/Office Administration:

Extensive experience arranging appointments resolving business issues

Correspondence, office maintenance, supplies, mail, filing, fax, photocopying, copy editing proof reading

Translation filling in business forms.

  • Maintaining Cash Register, banking
  • Postal stationary replenishment
  • Day to day shopping requests.
  • Festival time dressing business window business premises.
  • Maintenance of working environment

Customer Support/Sales:

Respond to customer inquiries by phone in-person

Maintain sales customer database

Post out literature requests

  • Resolve customer questions about products
  • Help in assessment of purchase requirements
  • Guiding issuing of receipts.Offering advice

Employment / Work Experiences Training:

SSG Training Centre,Dec 2017-Jan2018

UOB Site,

Sidney Road,

Bedford, MK40 2BQ

Course/Training

Sports Traider,Nov 2015-Feb 2016

High Street, Bedford.

Sales Assistant

Ambassador Cars,Oct 2010-Aug 2013

Cauldwell Street, Bedford.

Call centre/Customer services

Business Post MK,

Ronald Close, Kempston, Bedford.

Data Entry Operator/admin supportSept 2000- Nov 2003

Education:

Human Resource Management L2 or L4tba.

Learning English GCSE & in progress

Learning Maths GCSE Course

Accredited

National Open College

Human Resource Management Course

  • stafftrainingsolutions.co.ukpassed

Certified Simple Accounting

  • softskillscourses.comin progress

Pharmacy Assistant Diploma

  • be-a.co.ukpass Jan 2018

Sage 50 Accounting for Beginners Diploma

be-a.co.ukpass Jan 2018

  • oplexcareers.com Nov 2016

HIGHER learning teaching assistant Award Higher Distinction

  • Udemy.com (online courses) 01/08/2015

Introduction to Medicine Cert.Pass

Write an Effective College Level essay CertPass

Master Polite English Cert.Pass

Learn real life English Cert.Pass

English Legal System in 60 Minutes Cert.Pass

English upgrade Cert.Pass

•oplexcareers.comJune 2015

Recruitment Consultant CoursePass

•N.C.C. Online Study ncconline.co.uk09/2015

Teaching Assistant Diploma Level 3 100%

•Vision2learn, Online90/2015

Customer Services Skills Level 2Pass

Business Administration Level 2Pass

•Intraining, Mill Street, Bedford08-2015

B.T.E.C Level 1 Award in Retail Knowledge,Pass

B.T.E.C Level 1 Award in Business AdministrationPass

B.T.E.C Level 1 Award in Work Skills Pass

• Learn Direct, High Street BedfordJuly 2014

I.T.Q Level 2 Extended Pass

• Seetec, Bromham RoadBedford09/2007

Positive Action Certificate Pass

•T.E.F.L Kensington College, USADec 2000

T.E.F.L Certificate (c/o Nadine Barnes)Pass

•Bedford College, Bedford1997

JEBS I.C.T Diploma with teaching practiceTO-RETAKE

Bedford College, now De'Montefort University1995

C.B.S Managing TasksPass

T.E.F.L FoundationPass

• Bradford & Ilkley Community College, Bradford1990-1992

B.A Hon’s Organizational StudiesUndergrad

•Barnfield College, Luton1989

B.T.E.C National Diploma 2nd YearPass

•Bedford College, Bedford1986-89

B.T.E.C National Diploma Business Studies Yr1Pass

B.T.E.C First Level Diploma Business & FinancePass

R.S.A Typing Level 1Pass

R.S.A Word Processing Level 1Pass

•JohnBunyanUpperSchool, Bedford1983-86

8 ‘O’ Levels/CSE's Including English & Math’sPasses

Hobbies & Interests

•Enjoy keeping fit via weight training cycling driving

•Enjoy cooking for leisure

•Keen interest in Sci-Fi detective movies

facebook.com/NsarrasN

References

Available upon request

[employers areas of education can be approached if you so wish to]