JOB DESCRIPTION

FOR

NORTH DAKOTA ASSOCIATION OF COUNTIES

FUNCTIONAL TITLE: Next GenerationREPORTS TO: Assistant Director -

911 Program Manager Policy/Programs

ORGANIZATIONAL UNIT: Various DepartmentsFLSA STATUS: Exempt- Professional/

Administrative

INCUMBENT: VacantDATE: January 3, 2012

APPROVED BY: Executive DirectorREVISED:

PRIMARY PURPOSE:Plans, directs, and oversees the implementation of Next Generation Emergency 911 services for counties and cities in the State of North Dakota in conformance with national standards. Responsible for identifying and implementing technology solutions for the transition to a broadband, digital emergency services communications system including design, engineering, and project management services. Negotiates and monitors contracts for network and database services, analyzes and presents information to various groups, coordinates Next Generation 911 activities ofEmergency Services Communications Coordinating Committee (ESC3), and maintains a professional decorum in all representation of the Association and the ESC3.

ESSENTIAL FUNCTIONS (Fundamental Job Duties):

Administrative Services: (5% per Month)

E1. Plan, propose, and monitor costs, budgetsand fiscal projectionsfor a state-wide Next Generation Emergency Services Communication System.

E2. Maintain complete and accurate personal time records and travel expenditures to enable the proper allocation of staff costs.

Cooperative Services (Next Generation 911 Project): (95% per Month)

E3. Identify, engineer, and manage telecommunications service from inception to implementation: meet with advisory and work groups to identify business needs and problems; conduct project planning and goal setting; identify technology solutions; prepare project definition, business case and cost/benefit analysis, and conceptual engineering design;

E4. Facilitate meetings with state and county officials and vendors; establish project deliverables and timelines for work groups, service providers, vendors, and consultants;

E5. Establish project plan, priorities, resources, and risks; and coordinate with association staff, county and state officials, vendors, consultants, and users on and during project design and implementation; perform engineering diagramming, documentation, sign-off, and reporting.

E6. Research, analyze, evaluate, and recommend technology solutions to meet the emergency servicescommunication needs of state and local government;

E7. Oversee the preparation of requests for proposal; solicit vendor interest/bids; lead and participate in vendor evaluation and selection processes.

E8. Negotiate and manage vendor contracts to include performance expectations, pricing, scope of work, quality assurance, contract deliverables, and deadlines.

E9. Make policy, engineering, and other technical recommendations to association management for decision-making on projects, policies, and financial obligations.

E10. Develop and maintain a thorough understanding of federal and state laws, rules and regulations,technical and operational standards, regarding emergency services communications; their formulas, restrictions, criteria, and reporting requirements.

E11. Collect, compile, and analyze demographic, fiscal, communication system, and usage data, to develop and maintain an accurate analysis of emergency services communications in North Dakota and similar states.

E12. Develop guidance information to be used by local 911 coordinators, emergency services communication providers, and others in the implementation of Next Generation 911 services.

E13. Respond to public speaking requests before public safety groups, government officials, industry representatives, and State Legislative committees.

The above statements are intended to describe the general nature and level of work performed by people assigned to this job classification. They are not intended to be an

exhaustive list of all skills, effort, responsibilities, and working conditions required of people assigned to this job classification.

FACTORDATA/COMMENTS

  • SKILL

EducationCompletion of a Bachelor’s Degree with a major in computer science or related information technology-related field, engineering, business or public administration, and five years of current and progressive work experience that provides knowledge of the telecommunications network infrastructure, database design and management engineering and management of large and complex projects, management of customer relations, and working with multiple stakeholders in a consulting capacity to achieve business objectives. Work experience must have included management of other persons, consultants and vendors.

Experience7-9 years of job-related experience including public safety systems administration, database design and administration, communication systems, contract negotiation/management, program management, business administration, and/or computer operations. 6-12 months OJT to learn and apply Association policies and procedures.

ComplexityThis job requires a relationship between the incumbent and data

which is most characterized by identifying or developing data sources, collecting and compiling data streams, automating data collection to minimize repetitious efforts, and analyzing and presenting data to allow for informed decision-making.

This job requires a relationship between the incumbent and people

which is most characterized by negotiating or exchanging ideas,

information, and opinions with others to formulate policies and programs and/or arrive jointly at decisions, conclusions, or solutions to problems. Negotiating implies two or more people are involved.

This job requires a strong command of the design and development of computer networks and applications, excellent oral and written communication skill, and knowledge of North Dakota government responsibilities.

This job requires a relationship between the incumbent and things

which is most characterized by handling, that is using body

members, handtools, and/or special devices to work, move, or carry

objects (things) or material (things) and handling or using body

members to lift and carry materials.

  • EFFORT

Mental DemandsThereasoning demands in this job are most characterized by:

applying principles of logical thinking to define problems,

analyze data, establish facts, and draw valid conclusions.

Interpreting an extensive variety of technical standards in

mathematical or diagrammatic form; dealing with multiple abstract

and concrete variables.

The mathematical demands in this job are most characterized by:

dealing with practical application of fractions, percentages, ratios, proportions, surplus, and deficit.

The language demands in this job are most characterized by:

reading financial reports and legal documents; preparing written reports, and critiques; understanding and evaluating software programs and computer languages, applying the theory, principles, and methods of effective and persuasive speaking, discussion, and debate.

Physical Demands*On a regular basis is required to: sit at a desk to write, read, and

converse in person or on the phone; respond verbally to inquiries of internal and external contacts; and speak for an extended period

of time.

On a regular basis the fundamental job duties require operating a PC

(word processing, spreadsheets, data bases, GIS software, networks management, and presentation software) with an emphasis on accuracy. On a frequent basis the fundamental job duties require operating a telephone and a fax.

Overall the fundamental job duties require physical exertion most

characterized by: Sedentary work or lifting 40 pounds maximum and

occasionally lifting and/or carrying materials and documents.

Although a sedentary job is defined as one which involves sitting, a

certain amount of walking and standing is often necessary in carrying

out fundamental job duties.

Occasionally required to: travel to meetings via air or by driving/

operating a motor vehicle (e.g. car, pickup); must have a valid drivers license; stand and facilitate meetings or make oral presentations.

  • RESPONSIBILITY

Decision MakingIn occasional situations, makes decisions which are restricted only by department policies and with little direct guidance from the supervisor. Decision errors, if any, could cost time, money or public

employee goodwill; delays in important projects/schedules are

likely.

ContactsRegular contacts with management, staff, and public, including county and state officials, advisory committees, city, state, and federal government agencies, industry officials, political offices, and academies.

The nature, or purpose, of these contacts is to make presentations, decisions, and/or commitments that could have a serious impact on the overall, long-term success of the Association and its affiliates.

Supervision of OthersSupervises contractors and vendors as well as administrative support personnel, for those job functionsnecessary to successfully fulfill the incumbent’s duties.

Supervision Received Works under general supervision. Objectives and assignments are set with the assistant director of policy/programs with input from an advisory body. Follows “standard operating procedures” (SOP) such as unit policy/procedure manual. Works alone and checks with supervisor on deviations from SOP.

  • WORKING

CONDITIONSOvernight travel is an average of 20 days per year. Occasional to

Environment frequent irregular work hours are required to attend meetings and prepare information for Legislative hearings.

Hazards/Stress*Accidents are negligible; incumbent operates a vehicle occasionally. Occasional to frequent variations in work projects and priorities may cause pressure to meet scheduled deadlines.

*Regular = 67% of the work time or greater; frequent = 34 - 66% of the time; occasional = 12 - 33% of the time; rare = less than 1 hour in an 8-hour shift.