PRESS RELEASE
Brussels – June30, 2016
Nixxispartners with Autom8 Group to deliver outstanding customer experiences
Nixxis closed a new partnership with Autom8 Group allowing UK contact centers to benefit from the best in Contact Center Technology.
Brussels - June30,2016.Nixxis,the Belgian contact center software publisher, today announced a distribution partnership with the Autom8 Group. Autom8 Group provide end to end contact center solutions to companies of all sizes and industries, being a true software development hub their solutions are custom built to client requirements. This partnership enablesNixxis to broaden their UK operations in response to fast-growing market demand for high quality solutions.
Under the partnership, Autom8 Grouphasadded theNixxissolution to theirproduct portfolio and will act as national distributor of NixxisContact Suite.Through this collaboration, Nixxis and Autom8 Group will supply cutting-edge technologies uniquely configured forthe specific industryrequirements.
“We are delighted to be working with Autom8 Groupto deliver best in class communication tools and define new exciting opportunities for the UK customers”, says Nixxis CEO Luc. F. Jacobs. “We believe that our advanced solutions will help modern contact centers to overcome today’s industry challenges. The partnership with Autom8 Group will extend the reach of Nixxis Contact Suite in the UK market allowing us to provide outstanding customer experiences.Apartner choice is always a very important decision for us. Based on Autom8 Groupextensive expertise and tailor-made approach to meet customer’s needs the business is confident with this selection.”
“The partnership with Nixxis is a truly pioneering stepping stone for Autom8 Group and will allow us to take UK contact centres to the pinnacle of customer service success.
The Nixxis solution does not just automate your dialling and improve conversion rates, it provides you with meaningful analytics and reports to help you create workflows that improve customer engagement and retention. Nixxis expertly manages thecollaboration of Email, SMS, WebChat, Voice and Social Media to help clients build a truly omni channel multi skilled contact center”,said Autom8 Group CEO Shahad Ahmed.
Together, the two companies will ensure their clientsreceiveinnovative solutions and professional technical support to contact centers.The Nixxis solution will be available to UK enterprises who wish to excel their customer journey and achieve an exceeding new level of operational excellence.
About Nixxis
NIXXIS is a professional software publisher specializing in call/contact centers and customer interaction solutions. Founded in 2006 by professionals from the contact center, the company combines over 100 years of experience. The architecture is based on the full IP (SIP) and open standards and provides all the features used in an environment of traditional contact center. Nixxis is the software that provides the highest productivity in the market. For more information, visit and connect via Linkedin, Facebook, and Twitter.
For more information about NIXXIS, visitor call +32 2 307 00 00.
Practical information
Nixxis Belgium
Boulevard de la Woluwe, 62
1200 Brussels
Belgium
Software name: Nixxis Contact Suite
Publisher Name: Nixxis
Distribution: world
Industry Focus: all
Explanations of videos are available at the following address:
Contact:Darya Stroo
Executive Marketer
+32 (0) 2 307 00 00 / Luc Francis Jacobs
C.E.O.
+32 (0) 2 307 00 00
About Autom8 Group
Founded in 2007, Autom8 Grouphave been leading with innovation in the digital era. With the vision of accelerating business growth through automation and end to end custom solutions.
Autom8 Group provide solutions which allow you to reach your goals, exceed your targets and create completely automated end to end processes. Our Cloud Contact Centre Solution accelerates growth, through maximising productivity, data analytics and increased revenue.Backed by our award winning 24/7 x 365 day support, the team ensure fast and effective assistance, with no query or issue left unresolved.
Core Values
The Customer
The Technology
The Future
For more information about Autom8, visitor call on +44 (0) 333 305 2998.
Contact:
Brett BaileyShahad Ahmed
Commercial DirectorCEO
+44 (0)7825 085856+44 (0)7400 433433