New York Geriatric Resources List for Integration Grantees and their Patients

New York State’s Resource Guide for Older New Yorkers: A comprehensive resource guidethrough the New York State Office for the Aging outlining many topics includinghealth insurance, wellness, legal assistance, programs in your community, housing, transportation, adult day services, volunteerism, veterans’ benefits, and morecan be found at -

A

Advance Directives

  • NY Attorney General’s Office.A guide to advance directives including health care proxy, living wills, do-not-resuscitate orders, and a resource directory.

Website:

Alcohol & Chemical Dependence

  • OASAS Seniors and Health.The NY State Office of Alcoholism and Substance Abuse Services page with information about the risks and harmful effects of alcohol, medications and other drugs on older adults.

Website:

Phone for General Information: 518-473-3460

Alzheimer’s and Dementia

  • Alzheimer’s Association. Learn more about Alzheimer’s, dementia, and related conditions, access comprehensive listings of Alzheimer's resources, community programs and services by zip code or city, such as skilled nursing facilities, support groups, geriatric care managers, and more.

Website:

24/7 Helpline: 1-800-272-3900

Anxiety

  • The Geriatric Mental Health Foundation.Brochure on Anxiety and Older Adults. The Foundation focuses on public education about mental health promotion, and illness prevention, and treatment targeted to health care consumers and family caregivers.

Website:

Phone:301-654-7850

Assisted Living

  • Department of Health Listing of Licensed Assisted Living Residences throughout NY State.

Website:

B

Benefits

  • myBenefits.New York Office of Temporary and Disability Assistance’s programs eligibility tool, with links to Spanish, Arabic, Chinese, Russian, Haitian, Korean, and Italian translations.

Website:

Hotline: 1-800-342-3009, or 518-473-1090 – Press 1 then press 1 again

  • Federal Programs & Benefits: Questions?The National Contact Center answers your questions about federal agencies, programs, benefits, and services, through the phone, email or chat option.

Website:

Phone: 1-800-333-4636

Blind Services

  • NY State Commission for the Blind and Visually Handicapped

Independent Living Services and Adaptive Living Programs and a link to local District Offices

Website:

Phone: 1-866-871-3000 and (TDD)1-866-871-6000

C

Caregivers

  • AARP’s Caregiving Resource Center. Care provider locator tool, long-term care calculator, online chat with experts, caregiving discussion groups, and more.

Website:

Phone: 1-877-333-5885; In Spanish 1-888-971-2013

  • Family Caregiver Alliance.The first community-based nonprofit organization in the country to address the needs of families and friends providing long-term care at home.

Website:

Phone:1-800-445-8106

Care Options

  • NY Connects.A statewide, locally based system providing one-stop access to free and comprehensive information and assistance on long term services and supports

Website:

Phone:518-474-6096

D

Deaf and Deaf-Blind Services

  • Office of Children and Family Services. Guide to Services for Individuals who are Deaf-Blind, with links to a PDF brochure, also available in Spanish, Chinese, Russian, and Arabic. There is a section on Independent Living for Older Adults 55 years or older.

Website:

Depression in Older Adults

  • The National Alliance on Mental Illness (NAMI):Fact Sheet on depression in older persons

Website:

  • National Institute of Mental Health. Page on older adults and depression with links to a PDF format and to a Spanish language translation.

Website:

Diabetes

  • American Diabetes Association booklet on “Living Healthy with Diabetes: A Guide for Adults 55 and Up”

Website:

Phone: 1-800-342-2383

Disaster and Emergency Preparedness

  • Disaster Preparedness for Seniors by Seniors: PDF booklet from the American Red Cross

Website:

  • FEMA. Brochure to assist older Americans in preparing for emergencies and natural disasters.

Website:

Phone: (800) 621-FEMA (3362)/TTY: (800) 462-7585

E

Elder Abuse

  • Adult Protective Services (APS). The following are specific pages from the NY Office of Children and Family Services website about Adult Protective Services and adult abuse.

Risk Factors and Indicators of adult abuse

Website:

Services available through APS

Website:

Protective Services for Adults FAQs (Frequently Asked Questions)

Website:

  • County DSS Office

An alphabetical list of the fifty-eight County Departments of Social Services (DSS) Offices available throughout New York State

Website:

  • What is Elder Abuse?The US Administration on Aging’s page on Elder Abuse

Website:

Phone: 1-800-342-3009 (Press Option 6)to report adult abuse within New York State

Elder Law

  • New York State Bar Association: Brochure on “17 Benefits for Older New Yorkers” outlines benefits such as Social Security, Elder Pharmaceutical Insurance Coverage, and Senior Citizen Rent Increase

Website:

Energy Assistance

  • HEAP- Home Energy Assistance Program. Brochure from the NY State Office of Temporary and Disability Assistance

Website:

Phone: 800-342-3009

F

Fall Prevention

  • CDC’s National Center for Injury Prevention and Control. Page on “What You can do to Prevent Falls” with links to the English, Spanish, and Chinese PDF versions.

Website:

Phone: 800-232-4636/ TTY: 888-232-6348

  • “Stay Independent”. The CDC’s brochure on fall prevention including a checklist to determine if you or your loved one is at risk for falling.

Website:

Food Banks, Pantries and Food Programs

  • Cornell Cooperative Extension Senior Farmers’ Market Nutrition Program.This program provides seniors in the Commodity Supplemental Food Program with coupons to purchase fresh fruits and vegetables from authorized farmers, roadside stands, and community-supported agriculture programs.

Website:

Phone:607-255-7715 or New York State Senior Hotline: 1-800-342-9871

  • Food Bank Association of New York State.A non-profit composed of regional food banks serving every county in the state. The page has a map of New York counties/regions to locate your nearest food bank or pantry. Click on your county to be connected to your region’s food bank website.

Website:

Phone: 518- 433-4505

Food Stamps

  • Supplemental Nutrition Assistance Program (SNAP)

New York State’s Food Stamp Program. Learn about benefits, eligibility, and applying for SNAP.

Website:

Phone: 1-800-342-3009 and press 1 for SNAP

G

Gambling

  • OASAS Gambling Helpline Assistance.A toll free line for you or for your loved one who has a gambling problem, providing multi-lingual crisis and motivational interviewing and referrals to treatment providers.

Helpline Number: 1-877-8HOPENY (1-877-846-7369)

Gas Prices

  • The US Department of Energy’s site for fuel economy information: find gasoline prices bymajor metropolitan area. Click on the map to view gas prices for cities in your state. By county, compare gas stations’ prices.

Website:

H

Health Insurance

  • Community Health Advocates. A program of the Community Service Society of New York, CHA is a health care consumer assistance program dedicated to helping New Yorkers find, keep, and navigate health coverage.

Website:

Phone: 1-888-614-5400

Help for the Homeless

  • US Department of Housing and Urban Development. Federal agencies fund programs to help homeless people. Local organizations manage these programs and provide a range of services, including providing shelter, food, counseling, and jobs skills programs. Select your state below to browse the resources they offer.

Website:

Phone Numbers available for the following metropolitan regions:

  • Albany County Homeless Coalition - (518) 489-2312
  • Buffalo homeless services - (716) 834-3131
  • New York City homeless services - Dial 311
  • Syracuse homeless services - (315) 449-3552

Home Care and Hospice

  • Medicare.gov–The Official US Government Website for Medicare – Brochure outlining Medicare Home Health Care Benefits for people with Original Medicareand a home health agency checklist

Website:

  • Home Care and Hospice Locator – from the National Association for Home Care & Hospice – Allows consumers to look up home care and hospice agencies by state

Website:

Phone:(202) 547-7424

  • New York State Home Care Registry – NY Dept. of Health’s registry to look up and research home care workers who have successfully completed a NY state approved training program.

Website:

  • Expanded In-Home Services (EISEP). A program to assist older New Yorkers who need help with activities of daily living (e.g., dressing, bathing, personal care) and instrumental activities of daily living (e.g., shopping, housekeeping, cooking), who want to remain at home and are not eligible for Medicaid.

Website:

Hospital Stays

  • Parentgiving.com.A comprehensive site on caring for elderly parents: Page describes hospital risks that older patients may encounter.

Website:

I

Independent Living Centers

  • New York StateIndependent Living Council.A Directory of State Independent Living Centers organized by metropolitan area.

Website:

Phone:877-397- 4126

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Kinship Care

  • NYS Kinship Care Navigator.Provides links to state, regional, and national resources as well as hotlines.

Website:

Navigator Warmline: 1-877-454-6463

  • NYS Office of Children and Family Services

Website:

L

Lifestyle and Current Trends

  • AARP.The eminent national membership organization dedicated to providing resources, lifestyle tips, news and a variety of educational information for retirees and seniors.

Website:

Toll-Free Nationwide: 1-888-687-2277

Local Offices for the Aging

  • NYS Office for the Aging. Page with links to County Offices for the Aging and the New York City boroughs.

Website:

Long Term Care

  • NY Partnership for Long-Term Care. A New York Department of Health program combining private long-term care insurance and Medicaid Extended Coverage (MEC) whose purpose is to help New Yorkers financially prepare for the possibility of needing nursing home care, home care, or assisted living services someday.

Website:

Phone:1-866-950-7526

M

Medicare

  • Medicare.gov. Get contact information for the Center for Medicare & Medicaid Services (CMS), the Federal agency that runs the Medicare Program. Get answers to billing questions, claims questions,medical records issues, and expense questions. Learn about programs in your state that help pay your premiums, and in some cases, your deductibles, coinsurance, and copayments.

Website:

Phone: 1-800-633-4227

  • Checklist: Six things to do when you get Medicare. From CMS, a checklist of important steps to take after becoming enrolled in Medicare.

Website:

Medication

Medicines and You: A Guide for Older Adults. As you age, it is important to know about your medicines to avoid possible problems.

Website:

N

Nutrition

  • NIH Senior Health. Informational page on Eating Well as You Get Older with a link to a brief video.

Website:

P

Pharmaceutical Insurance

  • Elderly Pharmaceutical Insurance Coverage (EPIC) Program. The Elderly Pharmaceutical Insurance Coverage (EPIC) program is a New York State program for seniors administered by the Department of Health. It helps more than 270,000 income-eligible seniors aged 65 and older to supplement their out-of-pocket Medicare Part D drug plan costs.

Website:

Phone: 1-800-332-3742

S

Scam Alerts

  • The Federal Trade Commission’s Consumer Information Page on Scam Alerts

Crooks use clever schemes to defraud millions of people every year, tricking them to send money or give out personal information. Browse FTC scam alerts from the nation’s consumer protection agency by topic or by most recent news to stay a step ahead. You can sign up for scam alerts by email.

Website:

Social Security

  • ssa.gov.Apply for retirement benefits online through the Social Security website

Website:

Phone: 1-800-772-1213/TTY:1-800-325-0778

V

Volunteerism

  • New York State Commission on National and Community Service. Find volunteer opportunities in your area.

Website:

Phone: 518-473-8882

NEW YORK CITY and LONG ISLAND RESOURCES

Family-Type Homes for Adults (FTHA)

  • New York City Adult Protective Services. Brochure on FTHA providers that offer home-like atmosphere to residents who require in-home supportive services

Website:

Phone: 212-971-2615 or 212-971-0139

Food Programs

  • Commodity Supplemental Food Program (CSFP)

The NYS Department of Health’s program offers free, nutritious foods to seniors 60 years of age and older. Available for residents of New York City and Long Island only.

Website:

Home Care

  • NYC.gov Home Care Page.NYC Human Resources Administration’s page on Long-term care and Home Care services available.

Website:

Phone:Dial 311 or HRA’s Infoline at 718-557-1399

Legal Services for Seniors

  • NYC Department for the Aging Legal Services.Legal services are free to seniors who do not have access to other public or private aid. Providers of federally-fundedLegal Services for the Elderlyin every borough assist with public benefits, landlord-tenant negotiations andlong-term care and consumer issues.

Website:

Phone: Dial 311

  • Nassau/Suffolk Law Services Committee, Inc.One of the largest providers of free civil legal assistance in the state, the Law Services Committee operates the Senior Citizens Law Project. There are no financial eligibility guidelines, but cases are prioritized based on urgency and program resources.

Website:

Phone: 516-292-8088

Transportation

  • NYC Department for the Aging Transportation Services.If you cannot utilize public transportation, you may be able to receive car and/or taxi service for medical and other essential visits.This service is available throughcommunity-based transportation programs funded by the Department for the Aging. In addition, many senior centers provide bus transportation to and from their sites. Senior centers also sponsor shopping and recreational bus trips and cultural outings. Riders are requested to make a contribution.

Website:

Phone: Number not available

  • Nassau County Transportation. Information on public transportation, taxi service and medical and special transportation in Nassau

Website:

  • Long Island Senior Transportation.Many town departments offer senior transportation for services ranging from doctor appointments to grocery shopping and may pick up seniors directly from their home. Other means such as the Long Island Rail Road and Taxi Companies offer senior discounts for transportation.

Website:

  • About 2-1-1 Long Island. 2-1-1 Long Island is a free, non-emergency information and referral service that connects Long Island residents to health and human services they may need on a daily basis or during a disaster. 2-1-1 specialists are trained specifically in connecting people to health and human services resources quickly and easily.

Website:

  • Suffolk County Transit (SCT) General Information.

A specialized service that makes mobility a realityfor everyone.

Website:

Phone: 631-852-5200

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