NEW FOR 2016, ON MONDAY 21stCOMMUNICATIONS WORKSHOP

Registration 1.00-1.30

1.30pm-4.30pm Michael Astrop, Coach The Mind

“Managing Difficult Situations”

NATIONAL EDUCATION DAY TUESDAY 22nd Registration 8.30 – 9.45

9.45 – 10.00 Welcome address.

10.00 – 10.30 2016 All Ireland Winning Dublin Manager, Jim Gavin

“Team Building & Motivation”

10.45 – 11.45 Michael Astrop, Coach The Mind

“Key skills for Effective Communication”

12.00 – 12.45 Steve Isac, R&A

“Managing slow play and time on the golf course-the impact of

Course presentation on the pace of play”

13.00 – 14.00 Lunch Break

14.15 – 15.00 Damien Coleman, Course Superintendent Galway Bay Golf Resort

“Golf at the Olympics-The Rio Experience”

15.15 – 16.15 Kevin Munt, KMgc Services

“How to grow great PoaAnnua Greens”

This event is accredited with GCSAI CPD credits, code will be issued on the day.

LEARNING OUTCOMES

MON 21ST “MANAGING DIFFICULT SITUATIONS”

Be aware of physiological responses to aggression.

Manage your own responses to aggression.

Know how to seek to diffuse and handle difficult situations.

Use communication and interpersonal skills to effectively handle angry and challenging behaviour.

Be confident in your ability to challenge all future situations.

TUES 22ND JIM GAVIN ALL IRELAND WINNING DUBLIN MANAGER

Team Building and Motivation

“KEY SKILLS FOR EFFECTIVE COMMUNICATION”

The crucial significance of communication

Adapting your own behaviours for maximum impact.

Putting over a proposition in a convincing way.

Using verbal and non-verbal language to give confidence.

Questioning and Listening skills

Handling negative responses correctly.

“MANAGING SLOW PLAY and TIME ON THE GOLF COURSE”

Better understanding of pace of play issues

Appreciate course managers contribution towards alleviating pace of play issues

Introduction to setting up a survey, hosting a conference and publishing a manual

Use of GPS mapping

Role of world governing body

Difference between pace of play and actual time to play golf

Impact of design and flow management

“GOLF AT THE OLYMPICS- THE RIO EXPERIANCE”

Building a golf course for the Olympics. What it takes

Preparing a golf course for the Rio 2016 Golf events

Behind the scenes look at the maintenance operation

The work load involved in preparing a golf course for back to back professional tournaments.

The satisfaction involved in being part of history

“HOW TO GROW GREAT POA-ANNUA GREENS”

Deciding the way ahead - Policy

The characteristics of Poaannua in a golf green environment

Poaannua - The Pros & Cons

The agronomic management approach to maintaining a Poaannua dominant sward

Poaannua, an endangered grass species in golf?