National Telecommunication Corporation

Job description

Position Title: DIRECTOR SWITCHING

Reports To: CHIEF ENGINEER (M&O) Job Location: NTC, HQ

Major Responsibilities

Director (Switching)will be responsible to, improve/develop switching functions, ensuring efficient, effective and timely decision-making and drive the Organization an top performing telecom platform taking appropriate initiatives through following measures.

  1. Maintenance & operational activities, planning and management relating to switches/OSP and allied equipment installed for efficient service provision and smooth operation.
  2. Coordination with NTC maintenance regions and maintaining the records of all infrastructure and assets pertaining to switches / OSP and allied equipment.
  3. To process estimates submitted by maintenance regions for sanctions relating to Repair & Maintenance works and Pre-deposit etc of switches & allied equipment /OSP after detailed analysis & scrutiny with recommendations.
  4. To collect and compile R&M budget records of Switches / OSP and related equipment from regions in the beginning of the 4th quarter of each financial year and further submission to Chief Engineer (M&O).
  5. To evaluate various activities & progress reports forwarded by regional offices regarding switching / OSP and allied equipment for improvement of the operations and put to CE (M&O) with recommendation for necessary action and decision.
  6. To prepare annual / six monthly O&M reports for all switching / OSP installations after receiving data from NTC regions and per line cost of each region be compared.
  7. To maintain and compile data of all working connections and future demands received from regional offices and forward the same for planning & development to the Development Wing through Chief Engineer (M&O).
  8. To conduct technical Inspection of NTC regions related to the switching / OSP and allied equipment as per SOP to ensure the quality of service.
  9. To process cases relating to ISD facility to NTC subscribers.
  10. To monitor the billing of calls through Call Booking System and monitoring and operation of the Network Management Systems.
  11. To Coordinate with PTA, PTCL and other TELCOS regarding regulatory issues concerning to Switching department and Issuance of NOC to TELCOS.
  12. To ensure allocation of access code from PTA, creation of codes in NTC Exchanges and coordinate with CIO NTC HQ regarding all the telecom billing facilities.
  13. Arrangement of consolidated demands of regions related to spare(s) and store(s) etc for all kinds of switching / OSP related equipment and arrangement for early procurement through S&P NTC HQ.
  14. To implement the approved tariff after getting it regularized from PTA.
  1. To coordinate provisioning of Green exchange numbers facility as per SOP and in the light of approvals of Cabinet division.
  2. To look-after the ADMOSS Project (Call Booking System) for time being till issuance of FAC or taking over by Islamabad.
  3. Preparation of Centralize Fault Management and Directory system of NTC.
  4. To process the cases of Allocation of Numbering Plan / Numbering charges etc and their activation.
  5. Provision of PRI / BRI/ CLIR facility to NTC subscribers.
  6. To ensure secure arrangement of handing over of CDR to Billing department for billing.
  7. To ensure Traffic Analysis and optimization of NTC network.
  8. Preparation of SOPs/ SOIs for switching inspections.
  9. Disposal of ACE-9 cases relating to switching equipment (Rectifiers/ Batteries/ OSP etc) received from field regions.
  10. To monitor the faults management of NTC maintenance regions relating to Switching department and issuance of fault report on daily basis and QOS report on bi-weekly basis.
  11. Processing of cases for minor works / petty purchases.
  12. To give reply of inquiries,audit paras raised by Internal / External Auditors / complaints pertaining to Switching department.
  13. Timely issuance of PAC against newly installed systems already handed over to maintenance regions including OSP, Engine Generators etc.
  14. Any other task assigned by the competent authority.

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