OPMA 3306, Spring 2009
Name: Mrs. House
Office Number: COBA 502
Office Telephone Number:817-272-3512
Email Address:
Office Hours: 11:00 – 12:00 and 3:30 – 4:30 on Tuesday or by appointment
Course Number and Title: OPMA 3306, Operations Management
Time and Place of Class Meetings: Tues and Thurs
Section 006: 2:00pm – 3:20pm COBA Room 241
Section 007: noon – 1:50pm COBA Room 255
Description of Course Content:
This course is an introduction to concepts and problem-solving techniques important in
operations management and production management (OM). Emphasis is on managerial
processes for achieving effective operations in both the manufacturing and service sectors.
Topics include demand forecasting, capacity management, resource allocation, inventory
management, supply chain management, quality control, and project management. Topics are
integrated using a systems model of the operations of an organization. By the end of this course,
you will understand:
• Basic terminology, concepts, and techniques of OM
• Qualitative and quantitative tools used in OM and the appropriate use of these tools
• Relationships among various aspects of OM
• Relationships among OM and other organizational functions such as marketing, product
selection and design, etc.
• OM's role in an organization's competitive ability to achieve a competitive advantage
Student Learning Outcomes:
This course covers multiple subjects involving qualitative and quantitative methods. The student
will be able to do the following tasks.
• Identify and relate operation management concepts with competitive strategy in order to
make operational decisions
• Apply quantitative operation management tools (ie. forecasting, project management,
capacity and resource planning, scheduling, inventory management and quality
management) in order to understand the outcomes given certain information
• Identify qualitative factors affecting operational characteristics in order to compare differentoptions within a business setting
• Explain how operation management decisions relate to each other in order to assess theoverall impact of the decision
• Contrast and compare different options related to operation management concepts in orderto select the best option given business and environmental conditions
Requirements:
Students should have taken MATH 1315 or equivalent; thereby students should be comfortable
with business math concepts. Students should understand certain statistical concepts such as
population, mean, and standard deviation as well as be proficient accessing information via the
internet and using Microsoft Word, Excel, and PowerPoint.
Required Textbooks and Other Course Materials:
Operations Management, 9th Edition by Stevenson, William J.
ISBN-13: 978-0-07-304191-9
Class Schedule for Spring 2009: (Schedule subject to change)
Date / Chapter / Topic / HomeworkJanuary 20 / 1 / Introduction, Ch. 1
January 22 / 2 / Competitiveness, Strategy, Productivity / 2 and 3
January 27 / 3 / Forecasting / 2b2, 2b3, 2b4, 2b5
4,5
20b,24b, 24c – use Excel
25 – use Excel
26 a,b,c,d – forecast 1 only
January 29 / 3 / Forecasting
February 3 / 17 / Project Management / 1b, 2, 5b
February 5 / 17 / Project Management
February 10 / 17 / Project Management
February 12 / 4
Review / Product and Service Design
February 17 / Exam / Ch 1, 2, 3, 4, 17
February 19 / 5 / Strategic Capacity / 1, 4, 7, 14
February 24 / 5s / Decision Theory / 1, 2, 4, 5, 6, 7
February 26 / 5s / Decision Theory
March 3 / 6 / Process Selection & Facility Layout / 4,5
March 5 / 6 / Process Selection & Facility Layout
March 10 / 8 / Location Planning and Analysis / Ch 8 – 3,9
March 12 / 9 / Quality / Ch 9 – 2, 5, 9
March 17 / Spring Break / Happy St. Patrick’s Day!
March 19 / Spring Break
March 24 / 10 / Quality Control / 3,4,5(abch only) 6,7,8,21,25
March 26 / 10 / Quality Control
March 31 / 11
Review / Supply Chain
April 2 / Exam / Ch 5, 5s, 6, 8, 9, 10
April 7 / 12 / Inventory Management / 1,4,6,19
April 9 / 12 / Inventory Management
April 14 / 13 / Aggregate Planning / 6,8,21,22
April 16 / 13 / Aggregate Planning
April 21 / 14 / MRP and ERP / 8, 10
April 23 / 14 / MRP and ERP
April 28 / 16 / Scheduling / 6,7,11
April 30 / 16 / Scheduling
May 5 / 16 / Scheduling
May 7 / Review
May 12 / Final Exam / 006 – 2:00pm – 4:30pm
May 14 / Final Exam / 007 – 11:00am – 1:30pm
Grading Policy:
Grades assignment is based on numerical scores as follows:
A: 90-100
B: 80-89
C: 70-79
D: 60-69
F: 59 and below
Grade Calculations are based on the following objectives:
25% Exam 1
25% Exam 2
30% Final Exam
20% Quizzes, Assignments and Class Participation (Attendance is required.)
Class preparation, homework, attendance and handouts:
Quizzes, group assignments and attendance will make up 20% of your grade. Because of the type of class, attendance is necessary to do well in the class. Attendance will be taken at the beginning of the class period. You receive one point for attendance per class (not counting test days). Quizzes will be announced prior to the class period given. You will need a scantron and pencil for each quiz. Occasional group assignments will be worked in class and included in your grade.
Classes will begin on time. Make every effort to be on time. Appropriate class behavior is expected. Texting, surfing the web, reading the newspaper, and using a cell phone are examples of inappropriate behaviors.
This is a very quantitative course. This best way to do well in this class is to work as many practice problems as possible. You must stay up with the work to be successful.
Homework problems are listed on the schedule. Homework will not be collected. These problems are to reinforce the concepts covered in the class. When possible, some of the homework problems will be worked in class.
Students should read the chapter material before class and be prepared to discuss. You will learn more if you actively listen and participate in class discussions. When possible, you will be given the opportunity to work problems in class.
Exams:
Items that will be needed for tests such as a calculator, scantron, photo ID (Form No.
882-E), etc. will be announced in class prior to the testing period. I reserve the right to assign
seating for test periods. Students are required to take tests at the scheduled time. Tests will not
be accepted after the end of the scheduled time. Tests will not be returned, however
students may review their test during office hours or by making an appointment.
I will allow one 4” x 6” note card, front and back. Format for the exams are typically multiple choice questions covering both analytical problems and concepts. Cell phones and laptops are not allowed during exams.
There are no makeup exams. If you miss an exam, then your final will be worth 55% of your grade. The final is comprehensive.
Absences based on Religious Beliefs:
A student who misses an examination, work assignment, or other project due to the observance
of a religious holy day will be given the opportunity to complete the work missed within 15 days
following the due date of the assignment, test, or other project missed. To be eligible for such a
make-up, the student must notify me in writing within the first week of classes as to the dates he
or she will be absent to observe a religious holy day. Failure to follow the rules provided above
within the time frames listed will result in the absence being considered unexcused. Refer to
for further clarification.
Drop Policy: Refer to the university drop policy as posted on the university website,
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The University of Texas at Arlington is on record as being committed to both the spirit and letter
of federal equal opportunity legislation; reference Public Law 92-112 - The Rehabilitation Act of
1973 as amended. With the passage of federal legislation entitled Americans with Disabilities Act
(ADA), pursuant to section 504 of the Rehabilitation Act, there is renewed focus on providing this
population with the same opportunities enjoyed by all citizens.
As a faculty member, I am required by law to provide "reasonable accommodations" to students
with disabilities, so as not to discriminate on the basis of that disability. Student responsibility
primarily rests with informing faculty of their need for accommodation and in providing
authorized documentation through designated administrative channels. Information regarding
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completely unacceptable mode of conduct and will not be tolerated in any form. All persons
involved in academic dishonesty will be disciplined in accordance with University regulations and
procedures. Discipline may include suspension or expulsion from the University.
"Scholastic dishonesty includes but is not limited to cheating, plagiarism, collusion, the
submission for credit of any work or materials that are attributable in whole or in part to another
person, taking an examination for another person, any act designed to give unfair advantage to a
student or the attempt to commit such acts." (Regents’ Rules and Regulations, Series 50101,
Section 2.2)
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