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Multiple Choice Questions

The answer is highlighted in red.

  1. When entering customer master data into the SAP system there should be segregation of duties. Which activity should the sales staff not be allowed to enter?
  1. Customer name and address
  2. Customer credit limit and bank account information
  3. Customer shipping information
  4. Customer contact information, such as telephone numbers and email addresses.
  5. None of the above (i.e. sales staff should enter all of the above information)
  1. In the SAP system what internal SAP document starts the sales and distribution business process?
  1. The purchase order
  2. The invoice
  3. The pick slip
  4. The sales order
  5. None of the above
  1. In the SAP system the Display Document Flow function
  1. Allows a user to access any of the documents involved in the sales process.
  2. Shows the completion status of the documents in the sales process.
  3. Illustrates the integrated nature of an ERP system.
  4. All of the above.
  5. None of the above.
  1. In SAP which subsidiary ledger is used in the revenue cycle?
  1. Customer
  2. Vendor
  3. Inventory
  4. All of the above.
  5. None of the above.
  1. In SAP when you issue the invoice to the customer what account is affected?
  1. Accounts Receivable
  2. Accounts Receivable subsidiary ledger
  3. The Sales Revenue account
  4. All of the above.
  5. None of the above.
  1. In SAP when you post goods issue, what event has happened?
  1. The customer has paid their bill.
  2. The goods have been shipped to the customer.
  3. The invoice has been send to the customer.
  4. The goods have been picked and are ready for delivery.
  5. None of the above.

Short Essay Questions

  1. Following is a screen capture from the Display Document Flow function. Explain what additional steps need to be done in the process. (Instructor: Two screen shots are included – pick one)

For this situation everything has been done except for the customer paying the bill.

For this situation the goods have been shipped to the customer, but the customer has not been billed and obviously the customer has not paid.

  1. A test of transactions can be used in auditing. First explain what is being done during a test of transactions and then explain how you used it in the SAP sales assignment.
  2. In the SAP sales assignment you used one of the accounts in the chart of accounts as a reconciliation account. What was the reconciliation account and in this situation what does it reconcile?

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