Minutes of Wigston Central Surgery PPG Meeting 7.8.17
In Attendance-Andrea Stevenson, Jane Sinfield (Practice Manager), Bill Pickering, Frances Scott, Charlotte Taylor(receptionist), Sarah Feeney(Reception Manager), Chandrika Patel, Vivienne Hedges, David Hedges, Judith Wilson, Judy Warner, Rebecca Smith, Dr Sangita Ravat
Apologies- Angela Thody Sue Howard
Updates from Jane Sinfield Business/Practice Manager
JS opened the meeting by saying that Denise Randell (Chairperson of WCS) would be massively missed for her commitment, enthusiasm and all the hard work she did for the Practice and the PPG after her death was announced since the last meeting, due to a short illness. Everybody agreed unreservedly and send their best wishes to her husband and family.
Following on JS asked RS if she would be willing to step up to chairperson with the support of AS and BP. RS agreed and JS thanked her. The rest of the PPG present also agreed with the decision.
JS introduced Frances Scott to be a new member of the PPG. Frances has recently retired from the practice. She had spent a highly commendable 60+ years in the nursing profession and hopes to continue to have contact with the patients through the work with the PPG.
JS informed the PPG that the date for the CQC inspection is the 17.8.17. It will be a whole day inspection that would involve speaking to WCS patients. 3 members of the PPG will speak to the inspectors on the morning of the inspection AS, CP and RS will talk them through the work our PPG has undertaken in the last 12 months +.
Charlotte Taylor was introduced to the group. She is a receptionist at the surgery and gave the PPG members a presentation on Summary Care records and Enhanced Summary Care Records that will be coming into force in the very near future, to follow on from the patient implied core Summary Care Records. AS to do a display board promoting this to patients and encouraging them to give permission for these Enhanced Summary Care Records to be used by health and care professionals who do not know the patients’ medical history. JS asked if the PPG could run an awareness week in the near future about this latest initiative. The PPG agreed and would look to running one in October.
JW asked if there would be simplified information on this matter that adults with special needs could access and therefore give their own consent. JS wasn’t aware of any but would speak to Dr Sahdev about this as he is the doctor who oversees adults with learning disabilities at the surgery. Also JS would speak to the learning disability nurse who advises the surgery on such matters.JS asked if JW would look at the promotional information on Enhanced Summary Care Records and write it in language that an adult with learning disabilities would understand.
RS asked if the Enhanced Summary Care Record could be promoted through the surgery’s facebook page? JS said that it could and RS agreed to look into updating the facebook page with regular practice information so as to reach a wider audience of the patients registered with the Practice.
AS asked about patients ordering their repeat prescriptions online through Patient Access. SF reported that the uptake had been good and that teething problems were being ironed out since the changes to ordering repeat prescriptions were unveiled in April.
JS asked the PPG if the times of the PPG meetings could be brought forward from 6.30pm to 5.00pm. Everybody present agreed with the change of start time.
Terms of Reference
AS brought it to the notice of the PPG that the group didn’t actually have a Terms of Reference. AS had sent out a generic Terms of Reference for the PPG members to read and suggest amendments to it prior to the meeting. AT had sent through a revised Terms of reference that the PPG read and agreed was more pertinent to the group and these have been adopted. RS thanked AT for taking the time and her hard work compiling them for us.
ELRCCG updates
AS advised the PPG that the next ELRCCG PPG Network Event is being held on 7.7.17 at The Leicester Racecourse. Details to follow when AS receives them.
Approve Minutes of the Previous Meeting
The minutes were read and approved by the PPG at the meeting
Matters Arising
AS to follow up with SF for information to do a display board entitled ‘A Day in the Life of a Receptionist’
BP reportedthat Nuffield Health had decided to pull out from renting consulting rooms for their consultants.
AS to find out the dates of the Flu clinics and to ask if patients with chronic conditions or over a certain age would be written to inviting them to a clinic.
Date of Next Meeting October 30th 5.00pm