Minnesota FFA Small Animal Career Development Event 2014

Sales and Kennel Management Practicum 25 questions @ 2 points each = 50 points total

PLEASE DO NOT WRITE ON THIS SHEET

You are the owner of Best Friends Kennels and provide the following services. Determine the income from each of the five customers listed below.

Description of Kennel and Services

This business is involved in upscale care and overnight accommodations for domestic dogs and cats.Operating hours for the pet care center will be 8am – 6pm Monday through Friday, 8am – 5pm Saturday and 3pm – 6pm on Sunday.

Boarding

Boarding prices are determined by the size and weight of the pet being boarded. Dogs up to 30 pounds are charged at the rate of $8.00 per day. Dogs 31 -80 pounds are charged at the rate of $ 10.00 per day. Dogs 81 pounds and over are charged at the rate of $ 11.00 per day. Cat boarders are charged at the rate of $8.00 per day, regardless of size. We offer a 25% discount to first-time boarders for boarding fees and 10% discount on boarding fees to owners who board multiple pets at the same time. Guests requesting a bath and grooming before going home are not charged for boarding on the day the guest leaves, provided that the guest checks out during normal business hours. Only guests being bathed and groomed receive a free day's board when more than one guest from the same family stays at our facility. The rest of the family must pay for the last day of boarding. We charge $5.00 round trip to pick-up and return boarding guests. Discounts do not apply to pick up and return fees. Financing is available for all boarding services. Sales tax applies.

Grooming

Grooming prices are based on the size and breed of the pet, the type of grooming desired and the condition of the pet's coat. Nail trimming and expressing of the anal glands are included in the complete grooming prices. Prices for simple bathing and brush-out are somewhat lower, but still based on size, breed and condition of coat. We charge $5.00 round trip to pick-up and return grooming clients.$50 grooming for dogs up to 30 lbs, $55 for dogs 31-80 pounds, and $60 for dogs 81 lbs. and over.Sales tax applies.

Cemetery

Cremation charges are based on the size of the pet and the type of cremation requested (communal or private). Transportation charges to the crematorium and/or burial are included in prices. Burial charges are based on the size of the pet and type of burial requested (communal or private). Prices range from $75.00 for a small pet communal burial to $225.00 for a large pet private burial. Private burial costs include nametag, casket, burial and choice of color gravel for the top of the deceased pet's grave. Communal burial costs include burial and nametag. All burial contracts include a 25-year renewable plot maintenance contract. Financing is available for all cemetery services. Sales tax applies.

Animal size / Cremation services – communal / Cremation services - private / Burial Services - Communal / Burial Services - Private
Dogs up to 30 lbs and all cats / $30 / $80 / $75 / $205
31-80 lb. dogs / $60 / $110 / $85 / $215
Dogs 81 lbs. and over / $80 / $135 / $95 / $225

Training

Prices are based on the length and complexity of the training contracted. Boarding costs are included in private training prices when the dog stays at least two days. Prices range from $40.00 for a one-hour, one-time behavioral counseling session to $600.00 for advanced off-leash training. Financing is available for training services.Please see training facilitator for fees other than a one-time consultation as listed above. NOTE: Training services are recorded separately from other boarding services and are NOT TAXABLE.

ON THE FOLLOWING PAGESIS A LIST OF CUSTOMERS. ASSUME ALL CHECK IN AND CHECK OUT DURING NORMAL BUSINESS HOURS. Any partial days will be charged full day prices. Sales tax of 6.875% applies to most services. See descriptions above to see if tax applies.

Customer #1

Duke is a St. Bernard

Check in on April 2

Check out on April 7

1st time customer

Owner wishes to have Duke bathed and groomed before being picked up and returning home.

Questions for Customer #1
Question # / Category / Choice A / Choice B / Choice C / Choice D
1 / Boarding Charge / A. $ 45.00 / B. $ 50.00 / C. $ 55.00 / D. $ 66.00
2 / Boarding Discount / A. $ 0 / B. $ 5.50 / C. $ 13.75 / D. $16.50
3 / Grooming Charge / A. $ 45.00 / B. $ 50.00 / C. $ 55.00 / D. $ 60.00
4 / Grooming Discount / A. $ 0 / B. $ 5.00 / C. $ 6.00 / D. $ 12.50
5 / Subtotal (all services) / A. $ 126.00 / B. $ 86.25 / C. $ 114.91 / D. $ 101.25
6 / Tax / A. $0 / B. $6.96 / C. $7.90 / D. 7.91
7 / Total / A. $ 122.81 / B. $ 122.82 / C. 108.21 / D. $126.00

Customer #2

Penny is a Yorkshire Terrier

Check in on April 10

Check out on April 12

Questions for Customer #2
Question # / Category / Choice A / Choice B / Choice C / Choice D
8 / Boarding Charge / A. $24.00 / B. $30.00 / C. $33.00 / D. $22.00
9 / Boarding Discount / A. $2.40 / B. $ 6.00 / C. $0 / D. $7.50
10 / Subtotal / A. $22.00 / B. $24.00 / C. $18.00 / D. $30.00
11 / Tax / A. $0 / B. $1.24 / C. $1.65 / D. $ 2.06
12 / Total / A. $24.00 / B. $25.65 / C. $23.65 / D. $32.06

Customer #3

Gretta is a German Shepherd

Owner wishes to have a one hour, one-time behavioral consultation on May 10.

Questions for Customer #3
Question # / Category / Choice A / Choice B / Choice C / Choice D
13 / Training charge / A. $ 40.00 / B. $ 600.00 / C. $ 80.00 / D. $ 14.00
14 / Tax / A. $ 0 / B. $ 2.06 / C. $ 2.48 / D. $ 2.75
15 / Total / A. $ 14.00 / B. $ 40.00 / C. $ 38.48 / D. $ 42.75

Customer #4

Owner requests private cremation and private burial for Great Dane named Gus.

Questions for Customer #4
Question # / Category / Choice A / Choice B / Choice C / Choice D
16 / Cremation Charge / A. $ 60.00 / B. $ 80.00 / C. $ 110.00 / D. $ 135.00
17 / Burial Charge / A. $ 85.00 / B. $ 95.00 / C. $ 215.00 / D. $ 225.00
18 / Subtotal / A. $ 145.00 / B. $ 175.00 / C. $ 325.00 / D. $ 360.00
19 / Tax / A. $ 9.94 / B. $ 12.03 / C. $ 22.34 / D. $ 24.75
20 / Total / A. $ 154. 94 / B. $ 187.03 / C. $ 347.34 / D. $ 384.75

Customer #5

Tiger and Oreo are two Domestic Shorthair cats

Owner requests cats to be picked up at owner’s home on May 6 and returned on May 9 after boarding at Best Friends Kennels.

Questions for Customer #5
Question # / Category / Choice A / Choice B / Choice C / Choice D
21 / Boarding Charge (before discounts) / A. $ 24.00 / B. $ 64.00 / C. $ 16.00 / D. $ 32.00
22 / Boarding discount / A. $ 0 / B. $2.40 / C. $ 1.60 / D. $ 6.40
23 / Other fees / A. $ 0 / B. $ 5.00 / C. $4.50 / D. $9.00
24 / Tax / A. $ 1.96 / B. $ 4.74 / C. $ 2.20 / D. $4.30
25 / Total / A. $ 32.00 / B. $ 66.90 / C. $ 68.74 / D. $ 73.74

Key for Customer #1:

$11/day for large dog x 5 days (6th day is free with grooming requested on last day) = $55.00

25% discount for 1st time customer = $55.00 x 25% = $13.75

Total boarding charge = $ 41.25 (subtotal)

Grooming large dog = $60 (subtotal)

No grooming discount

Subtotal: Boarding & Grooming = $101.25

Tax = $ 101.25 x 6.875% = $6.96

Total this customer: $ 108.21

Key for Customer #2:

Small dog at $8/day x 3 days = $24.00

(no discounts apply)

Tax = $24.00 x 6.875% = $1.65

Total = $25.65

Key for Customer #3:

Fee is $40, no discounts or taxes apply.

Key for Customer #4:

Private cremation services for dog 81 lbs. and over: $135

Private burial for dog 81 lbs. and over: $225

Subtotal: $360

Tax: $360 x 6.875% = $24.75

Total: $384. 75

Key for Customer #5:

Boarding Charges:

2 cats x $8/day x 4 days = $64.00

Boarding Discount = 10% for multiple boarders $64.00 x 10% = $6.40

Total Boarding Charge = $57.60

Other Fees: (Transportation Fee) = $5.00 (Discounts do not apply to transportation fees.)

Subtotal: $62.60

Tax: $4.30

Total: $66.90

KEY FOR SCANTRON