WORKS FOR US
JOB PROFILE
POST TITLE: Information, Advice & Guidance Adviser
RESPONSIBLE TO: Manager and Board of Trustees
JOB PURPOSE
To provide a range of information, advice & guidance which meet the needs of the client group in accessing personal development, training and employment situations.
PRINCIPAL ACCOUNTABILITIES
1)Provision of quality individualised advice and guidance services
Interview each client, to identify their needs and develop individual action plans
Assist clients to choose appropriate support from our suite of services and those of our partners
Undertake monthly follow up meetings with clients to track progress.
Enable clients to use appropriate forms of assessment
Use values cards to enable clients to become more self-aware
Liaise with providers of employment & training opportunities
Enable clients to realistically consider self-employment
Operate effective referral procedures
To provide relevant vocational guidance and counselling
Keep up to date on new initiatives and information & disseminate as appropriate
Manage and supervise voluntary staff
2)Assistance with Job Search Skills
Provide assistance on one-to-one or small groups with job applications, C.V.s & interview skills
3)Development of outreach provision
Develop scope of Outreach.
Organise & attend marketing events and exhibitions to promote the service
Provide presentations to appropriate social and community groups to raise awareness of opportunities
Provide information, advice and guidance assistance on internal training courses
4)Development of information bank
Assist volunteers with developing and maintaining the information bank
Assist volunteers with developing and maintaining suitable classification/filing system
Obtain appropriate information and resources
Assist volunteers with developing with ensuring all information is kept up-to-date
Develop in-house resources to support the client group
Maintain a supportive environment for users
5) Other Duties
Liaise with staff to raise awareness of opportunities
Produce reports as necessary
Contributeinformation leaflets & web site content.
Supervision & training of volunteers working in Information, Advice & guidance
Assist with preparation for Quality Standards assessments
Any other duties as required by Manager
WORKS FOR US
PERSON SPECIFICATION
POST TITLE: Information, Advice & Guidance Adviser
CRITERIA
Experience//knowledge
Knowledge of employment market & related issues E
Knowledge of training and education & related issues E
An understanding of the needs and issues facing job seekers and returners E
Experience of delivering careers and education advice and guidance to adults E
Experience in dealing with people from a variety of social, ethnic and cultural backgrounds E
Experience of Job search Skills D
Experience of working in the voluntary sector D
Technical Job Related Skills
Basic IT skills D
Familiarity with online Job Search software D
Ability to maintain administrative/diary systems E
Ability to classify and file learning and employment information D
Personal Job Related Skills
Highly developed Interpersonal skills E
Ability to establish and maintain effective working relationship with clients E
Effective written and verbal communication and presentation skills E
Ability to organise and prioritise own workload E
Able to work alone and as part of a team E
Education/Qualifications
Qualifications such as minimum NVQ Level 4 Advice and Guidance, or equivalent E
Education to degree level or equivalent D
Counselling qualification D
Other Requirements
Flexibility to work very occasional evenings and weekends D
Current driving licence and access to a vehicle D
A commitment to the charities Equal Opportunity policy E
Preferably 2 years experience in Information, Advice & Guidance D
E = Essential