Microsoft Lync for Mac - Quick Start Guide for Telephony
Headset Usage
Plugging in a USB Headset should make it a default device for audio automatically. To check to ensure if this is the case:- Go to Lync in the top navigation.
- Select Preferences.
- Select Audio.
- Verify or change the device you’d like to use.
Making a Call
You can simply type the 5-digit extension, or the phone number in the Contacts box as shown. Double clicking the resulting item, or choosing the phone dropdown can start the call immediately.Receiving A Call
When you have an incoming call, you will see a popup in the lower right corner similar to the picture. You can click the Accept button, or decline it to send it to voicemail./
Manage a Call
Once you’ve made or received a call, you have options for managing the call from Lync. There are several icons that will allow you to hang up, place a call on hold, use a number pad to dial digits, or invite others into the call.Reviewing Call History
Clicking the History tab should show you your placed and received calls. This is also stored in your email in the “Conversation History” folder.
Managing Call Forwarding and Simultaneous Ring
You can configure your phone to automatically forward all calls to another number or contact, or simultaneously ring that same number or contact.To perform this step:
- Go to Lync in the top navigation.
- Select Preferences.
- Select Phone Calls.
- Select the appropriate option and specify the number or contact you would like if applicable.
Managing Delegate Calling
You can configure your phone number to also ring others on your behalf. To do so, enter the Phone Calls configuration section as you did in the previous section. Click the “Edit my delegate members” button and add the contacts you would like to make or receive calls on your behalf. Click OK. You can now change your “Forward my calls to” or “Simultaneously Ring” settings to ring the delegates you created./
Lync Meetings
To schedule a Lync meeting, you’ll need to use Outlook.- Within Outlook, open your calendar and create a new meeting.
- Select the Online Meeting drop-down menu and select “Add Online Meeting”. Meeting entry information should automatically be added.
- To change who has access to the meeting, or who is designated as a presenter by default, from the Online Meeting drop-down menu select “Set Access Permissions”