MADE TO MANAGE SYSTEM
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Assignment
Submitted by
K.NIRUPAMA
10MIT0023
Under the guidance of
PROF. R.K.NADESH
Vellore - 632 014, Tamil Nadu, India
SCHOOL OF INFORMATION TECHONOLOGY & ENGINEERING
August, 2011
Made2Manage System
Company Profile
The Made2Manage ERP system has been designed to meet the ERP software needs of small- and medium-sized companies with engineer-to-order, make-to-order, make-to-stock, assemble-to-order, or mixed-mode discrete manufacturing operations. The solution is used extensively by companies in industrial and commercial machinery, electronics, fabricated metal, medical devices, transportation, and other industries where flexibility in manufacturing processes is essential. The Made2Manage manufacturing ERP system is an especially good fit for companies that must offer their customers a portfolio of capabilities—including design, engineering, and production—that vary from project to project.
Made2Manage ERP Technology Partners
/ CompuSoft Development specializes in add-on financial analysis and reporting software for ERP, distribution and accounting packages. The Compusoft Drill-Down Analyzer helps accounting personnel gain quick access to financial data within the Made2Manage ERP module, simplifying month-end and year-end closings./ With the most popular check in the world, Deluxe offers check printing, check accessories, business cards, stationery, forms, and other products for small businesses. The financial management tools in Made2Manage ERP are designed to work with Deluxe checks formats, but may be customized to meet unique format needs. In addition, Deluxe provides inventory tags for use in a variety of warehouse settings.
/ Equisys is a leading provider of business communications solutions. Its flagship product, Zetafax network fax software, helps businesses improve communication processes through quicker, more robust desktop faxing functionality.
/ LiveVault Corporation is the leading provider of fully managed online backup and recovery services. By automatically and continuously backing up Made2Manage server data via a secure Internet connection to an off-site Iron Mountain vault, LiveVault’s services ensure Made2Manage Systems’ customers have affordable data protection and recovery capabilities.
/ In the Microsoft Partner Program, Microsoft Competencies define a partner’s areas of specialization based on technical depth and business expertise. In order to qualify for a competency, a partner must demonstrate expertise through customer references, employee certifications, and/or partner-tested, certified software based on Microsoft technology. Gold Certified Partners represent the highest level of competence and expertise with Microsoft technologies, and have the closest working relationship with Microsoft. The Gold Certified logo indicates that Microsoft recognizes that Made2Manage has a significant level of industry expertise, and that the company is reliable, experienced, and endorsed by Microsoft.
Made2Manage: Functionality That Performs
The Made2Manage ERP system is a reliable, flexible and easy-to-use back-office platform that captures your production and non-production data in one centralized system. By integrating your core production and business processes into one database, Made2Manage ERP software allows you to automate all your manufacturing processes, streamline operations, and be more responsive to your customers. The Made2Manage ERP system delivers functionality to support your order-to-cash business flow and beyond
Ease Of Use
The Made2Manage ERP solution provides the easy-to-use, flexible functionality you need to succeed in the dynamic business environment. Every manufacturer today faces constantly changing and evermore demanding customer requirements. The only way to succeed is to quickly grasp what an individual customer wants and just as quickly respond with a proposal that takes full advantage of what you know, what you’ve done in the past, and your insights into the future.
In addition to providing flexibility for your business as a whole, the Made2Manage ERP solution features several capabilities that make it flexible and easy-to-use for individual employees. The solution provides tight linkage between the core data and the screens where it needs to be presented to facilitate decision-making. Made2Manage ERP software enables employees to easily drill down to source documents for financial and operational data so they can quickly analyze business issues and product reports. Using the Made2Manage FastForms tool, you can tailor forms to fit your specific business requirements without relying on IT expertise.
ERP CUSTOMERS
Focus
You’ve focused your business on manufacturing complex, custom products using an engineer-to-order, make-to-order, make-to-stock, or mixed-mode manufacturing style. You haven’t tried to be all things to all people and neither has Made2Manage. Rather, we’ve developed a set of focused enterprise resource planning (ERP), customer relationship management (CRM), advanced planning and scheduling (APS), and business intelligence (BI) capabilities specially designed to meet the needs of small and mid-sized manufacturers. Made2Manage serves the enterprise software needs of companies that manufacture machinery, electronics, fabricated metal products, medical devices, and other complex products
Collaboration
To give you the functionality you need to succeed, we've adopted a collaborative process guided by a simple principle: You're best served when you tell us what you need and we deliver, rather than us telling you what we have or what we can develop.
To put this principle into action, the Made2Manage product development process and the Consona acquisition strategy are 100% driven by customers. We create multiple opportunities for customers to tell us what they need from their ERP solutions and to share their perspective on the challenges facing all manufacturers of complex products. As part of this collaborative approach, we offer:
- Access to a special support site where customers can directly request enhancements to Made2Manage products
- Direct participation in the product development process, from defining requirements to reviewing product designs
- User group meetings with Made2Manage product experts
- Beta testing opportunities
Commitment
We understand that listening to customers is essential, but not enough. To be a true partner with our customers we have to follow through on what you tell us. Made2Manage experts develop and deliver software solutions that fit your infrastructure and the requirements you face today and will likely face in the future. Our best-practices product definition and development are complemented by the Consona commitment to only acquire companies that strengthen what we can do on behalf of customers in our targeted industries.
This commitment has resulted in industry-leading ERP solutions, services, and support offerings that give manufacturers everything they need to address their entire order-to-cash business flow.
Continuity
Made2Manage experts have been serving the enterprise software needs of companies that manufacture complex, custom products for 20 years. Backed by the vision and financial stability of the Consona Corporation, Made2Manage is positioned to extend this record of customer-driven innovation, product excellence, and quality service and support well into the future
SERVICES
Made2Manage Services: Essential to our Commitment to Long-Term Success of Every Customer
At Consona, we view delivering professional services and support as an essential part in our commitment to the long-term success of our customers. Every Made2Manage customer is using our solutions to solve complex and continually changing business problems. The starting point in meeting these challenges is, of course, advanced software specialized to address the needs of companies that manufacture complex, custom products. To complement and enhance these advanced software capabilities, Consona's Made2Manage solution experts are available to help you get up and running quickly so you reduce the time it takes to begin getting real business value from your investment. Our experts also can keep your solution running efficiently and cost effectively throughout its lifecycle.
Made2Manage consulting services include:
From implementation to business process re-engineering, our team of industry experts can help you prepare for your business initiatives and guide you through other opportunities to build or revitalize your business.
As the industry leader in customer care, our approach to consulting is “full-service.” Our business and technical consultants provide direct, on-site or Web support in the application of our products for your specific business needs and the requirements of your industry.
More information on consulting services for any of Consona’s solutions can be found on the product Web site for that solution.
Business Process Outsourcing
Consona financial management consultants deliver month-end closing services so customers can focus on other core business processes.
Implementation
Consona’s Made2Manage experts use a proven methodology to control costs, minimize disruption, and streamline the implementation process so your go-live is successful and occurs in as little time as possible. Our consultants can assume complete control of your implementation or guide your internal team through the structured Made2Manage implementation process. After the go-live, Consona Made2Manage consultants can help you optimize system performance in all key areas, including production, finance, and customer relationship management.
Technical Consulting
Consona technical consultants are experts in helping customers keep their Made2Manage solution operating without disruption, so your internal information technology staff can focus more time on value-added tasks that contribute to your business.
Implementation Services
A unique “full-service” implementation approach means we provide seamless start-to-finish support of your business system implementation while helping you manage your implementation costs and minimizing business disruption.
In conjunction with our proven implementation methodologies, our expert implementation consultants are there to guide you through every step of the execution of a successful implementation. By focusing on measurable objectives tailored to your business strategy, we can ensure implementation of your business systems is executed as quickly and efficiently as possible.
More information on consulting services for any of Consona’s solutions can be found on the product Web site for that solution.
Educational Services
Educational opportunities and resources are provided for all Consona solutions to help you gain immediate and continuous value from your business systems. Made available online and in traditional classroom style, proper training will enable you to:
- Accelerate and ease the transition to your new business system.
- Enable staff to take classes as often as needed to internalize the information.
- Reduce time away from the job by taking virtual courses.
- Better leverage your business system for your company’s maximum benefit.
- Offer continuing education opportunities for experienced users.
As the industry leader in customer care, our education and training offerings are both broad and deep, and created with your continuous business process improvement in mind.
More information on consulting services for any of Consona’s solutions can be found on the product Web site for that solution
Product Support Services
Consona has one of the most sophisticated support infrastructures in the industry. The company's support Web sites have received the SSPA Webstar Award for outstanding Web-based support and been named to the “Ten Best Web Support Sites” four times by the Association of Support Professionals, achieving “Hall of Fame” status in 2007. In addition to industry accolades, Consona’s support team posts industry-leading metrics for both Web- and phone-based response and resolution times—well above the benchmarks posted by the SSPA.
At Consona, we view support as making sure your company has a dependable resource at all times to get the information and tools you need to effectively run your business. This is the essential foundation of the relationship between a software user and a software provider. As the industry leader in customer care, you can be sure that our support organization is dedicated to maintaining that relationship above all else.
M2M SCM: Supply Chain Management
As part of the Made2Manage ERP solution, the M2M SCM software module allows you to more effectively manage your supply chain by synchronizing the demand for your products with your production capabilities, optimizing your resource usage, and maximizing your throughput so there are less disruptions and fewer fires to put out
M2M SCM: Maximizing Production
M2M SCM offers flexible forecasting, planning, scheduling and execution tools that will maximize your unique production environment. You can use any or all of these tools in any combination of finite/infinite planning and scheduling, depending on your unique environment.
To help you synchronize your entire operation, M2M SCM employs a memory-resident application server known as the M2M Synchronizer Foundation. The M2M Synchronizer Foundation simultaneously shares data from your back office (M2M ERP) and the M2M SCM planning and scheduling applications. As a result, you have the real-time information you need to make the best production decisions for your operation.
The Suite of Interlocking Supply Chain Management Software Solutions include:
- Demand Forecasting—Quickly and accurately predict future demand for finished goods, key sub-assemblies, and spare/purchased parts.
- Advanced Planning Software—Make the right decisions on what to build, how much to build, and when it will be available.
- Advanced Scheduling—Quickly schedule and sequence all activities in your work centers, while considering capacity and material constraints, so you can hit your targeted delivery dates.
Made2Manage CRM
As a manufacturer, your contacts with customers aren't just one-time events that take place when a sale is made. Rather, the interactions between manufacturers and their customers are more extensive, occurring throughout the lifecycle of an engagement—from order to cash and beyond. It's a different type of relationship that requires a special type of customer relationship management (CRM) solution.
Made2Manage CRM is a solution designed to address the unique requirements of small- and medium-sized engineer-to-order, make-to-order, make-to-stock, assemble-to-order, and mixed-mode manufacturers. Because the solution is an integral part of the Made2Manage enterprise resource planning (ERP) solution, your customer contact capabilities are woven into your order-to-cash business flow. For example, Made2Manage CRM and Made2Manage ERP operate on a common Microsoft® technology platform for simple, fast navigation across the applications. Made2Manage CRM and Made2Manage ERP also have common process flows and screens, help functions, security features, and reporting processes. It's possible to access the CRM solution from anywhere within Made2Manage ERP.
Made2Manage CRM is designed specifically to help manufacturers manage their accounts, close more deals, forecast the sales pipeline, and provide quality service after the sale. When you choose Made2Manage CRM, you get access to functionality designed to produce a specific process improvement and business benefit.
To facilitate the growth of your business, the solution combines advanced manufacturing-focused CRM capabilities with features designed to make the solution easy-to-use. Made2Manage CRM features To-Do List functionality integrated with Microsoft® Outlook to provide an easy way to track activity for all staff who work with customers. Managers and customer-focused employees can assign activities with due dates, track completions, and view the complete history—including attached e-mail messages, drawings, photographs, and video—to provide a comprehensive customer view, streamline service activities, and lower expenses. The Microsoft® Outlook integration enables sales, service and management staff to update information by notebook computer or smart phone. In addition, the solution supports growth by providing controlled, secure access to dealers and distributors.
- Sales & Engineering
- Manufacturing
- Service
Sales & Engineering
Opportunity Management
Made2Manage CRM gives you full visibility into your sales opportunities so you accurately forecast the sales pipeline and manage prospects. Sales reps have the flexibility to manage contacts, accounts, and tasks in Microsoft® Outlook while on the road and then synchronize updated information with the CRM solution when they return to the office or connect to the solution online
Product Configurator
The Product Configurator is a user-friendly tool for building products or part structures in the quote or sales-order process. To speed the configuration process and improve accuracy, Product Configurator displays only information that is necessary to complete a specific step in the configuration process and ensures that only deliverable products can be configured. Customers and sales reps who are traveling can access the solution via the web. Product Configurator integrates with core enterprise processes, such as inventory management and costing, to help you minimize costs.
Contact Management
Made2Manage CRM Contact Management provides time-saving access to accurate customer information for everyone in your organization to improve your customer contact process, implement better marketing campaigns, and ensure the right person addresses a customer issue.
Estimating and Quoting
Made2Manage CRM Estimating and Quoting capabilities lower the costs and enhance the quality of the customer-selection process by improving order accuracy, reducing processing time, and integrating with your company's inventory, costing, and capable-to-promise processes. The solution links estimating and quoting processes to bills of materials, routings, product configuration, and pricing worksheets.
Customer Management
The Made2Manage CRM solution provides employees responsible for customer management tasks with easy, single-screen access to comprehensive information about individual customers, such as locations, types of operations, and accounts receivable. Starting with the first interaction as a prospect, Made2Manage Customer Management maintains an accurate history of interaction with individual customers, which saves time and improves the way you communicate with and serve customers.
Order Management
Made2Manage CRM automates the sales order and fulfillment processes to improve order accuracy, reduce response times, and lower costs.