LUIS ORTIZ, Ph.D.

Address: NMHU – School of BusinessBox 9000

Las Vegas, New Mexico 87701Office Phone: (505) 454-3584

e-mail: ax Number: (505) 454-3354

website:

EDUCATION

University of Texas - Pan American, Doctoral Degree in International Business with an emphasis in Management – dissertation topic in international organizational behavior. All coursework completed in two years, along with all three major comprehensive exams passed, dissertation proposal defended, and doctoral dissertation defended in December 2000 (Ph.D.), 1996-2000.

New Mexico Highlands University, Master of Business Administration – Information Technology (MBA), 1995-1996. Bachelor of Business Administration –Management/Marketing (BBA), 1991-1995.

PROFESSIONAL/ACADEMIC EXPERIENCE

June 2001- Professor/Research Assistant, College of Business Administration,

July 2001 University of Texas – Pan American, Edinburg, Texas.

Taught two summer courses at the university where I obtained my doctorate degree. Taught international business and business communication, policy, and strategy (an on-line course: MANA 3335 –

Aug. 2000-Assistant Professor, School of Business, New Mexico Highlands

to presentUniversity, Las Vegas, New Mexico. Teaching in the areas of international management, human resources, strategic management, and organizational behavior.

Aug. 1996-Professor/Research Assistant, College of Business Administration,

to Aug. 2000University of Texas – Pan American, Edinburg, Texas. Taught in the department of international business, management, and marketing. Dissertation research included organizations such as Invacare, Seagate, Eaton, Bard, Keytronic, TRW, BBB, Lucky Goldstar, CPM, Siemens, Lucent Technologies, Delnosa-Delphi, Rey-Mex Bra, Bissell, Panasonic, Nokia, Whirlpool, and AMMEX.

Feb. 1997-Seminar Instructor and Business Counselor, Small Business Development

to July 2000 Center, University ofTexas – Pan American, Edinburg, Texas. Taught entrepreneurs how to start-up a small business, business plan seminar, entrepreneurial spirit seminar, market research, and feasibility studies.

June 1999-Professor/Researcher, ITESM campus Leon, Leon, Guanajuato, Mexico.

July 1999Taught international organizational behavior and human resource management during the summer session at ITESM’s Professional School of Business in Leon, Guanajuato and lead a research group in an investigation of job satisfaction issues in local multinational organizations.

Aug. 1998-Independent Management Consultant, TRW, Reynosa, Mexico.

Feb. 1999Three projects were completed: 1) a cross-cultural resource manual, 2) interview research on cultural issues between Americans and Mexicans, and 3) job satisfaction, organizational justice, and citizenship behavior questionnaire survey work was conducted. Recommendations for organizational improvements were suggested and also trained some of the employees on the above-mentioned organizational topics.

Nov. 1995-Computer Consultant, Independent Consulting for the West Las Vegas

Aug. 1996School District, Las Vegas, New Mexico. Taught computer courses and software applications (Microsoft Office, Lotus Smart Suite, and Perfect Office).

Aug. 1995-Lecturer and Part Time Professor, Graduate Assistant/Fellowship

Aug. 1996Recipient, Department of Management, New Mexico Highlands University, Las Vegas, New Mexico. Taught computer courses (essentials of computers & database applications).

Dec. 1995-CNS Computer Technician, New Mexico Highlands University,

May 1996Computer Network Services, Las Vegas, New Mexico. Computer management (campus wide) and management of the Local Area Network.

Feb. 1995-CMA/CPA Assistant,Management Information Services Co., Las

Mar. 1996Vegas,New Mexico. Computerized accounting reports/entries, payroll for local businesses.

Mar. 1993-Art Graphics, DBA, Joly Graphics, Inc. Las Vegas, New Mexico.

Sept. 1995General store management,sales representative,operated both Macintosh (desktop publishing) and IBM compatible computers, and desktop publishing/half-tones/bindery/presswork.

Aug. 1993-Youth Minister, Calvary Baptist Church, Las Vegas, New Mexico.

Jan. 1995Organized youth group activities, Bible studies, athletic tournaments, and trips to many camps retreats .

May 1992- Fabrication Floor Worker, Excel Corporation, Friona, Texas, Meat

Aug. 1992Packing of 60 to 95 lb. beef loins (box out) and de-boning meat with knife in refrigerated production line (7 to 11 sec. per unit).

AREAS OF RESEARCH INTEREST

Cross-cultural management, organizational citizenship behavior (OCB), organizational justice, job satisfaction, performance, self-efficacy, leadership, and employee relations.

AREAS OF TEACHING INTEREST

International Management, Organizational Behavior, Cross-Cultural Issues, Human Resource Management, International Business, On-line Courses (competent in Web CT, Blackboard, html, etc..), Principles of Management, Management Information Systems, Organizational Leadership, and Training and Development of Human Resources.

ACADEMIC AWARDS & HONORS

Research Assistant, University of Texas – Pan American, 1997- to May 2000.

Fellowship Award, KPMG Peat Marwick, Information Systems, 1997- to 2000.

Fellowship Award, New Mexico Board of Higher Education, 1996-1999

Phi Kappa Phi, New Mexico Highlands University, Honor Society 4.0 in MBA program, 1995-1996. (NMHU – Chapter President 2000-2001)

Dean’s List, New Mexico Highlands University, throughout both BBA and MBA programs, 1991-1996.

Cum Laude, New Mexico Highlands University, Honor Society in BBA program, 1991-1995.

Phi Eta Sigma, New Mexico Highlands University, Freshman Honor Society, 1991-1992.

National Dean's List, New Mexico Highlands University, 1996.

Who's Who Among American College Students, New Mexico Highlands University, 1996.

REFEREED PROFESSIONAL PUBLICATIONS

Journal of Promotion Management – “Culture’s effects on job satisfaction and performance in the U.S.A., Mexico, and US/Mexico border employees bicultural context approach: An empirical investigation” (publication fall 2001)

REFEREED PROFESSIONAL PROCEEDING PUBLICATIONS

2000 Academy of Management (National Conference) Toronto, Canada

“The pioneering work of Whiting Williams: Setting the record straight”

Management History Track

2000 Southwest Academy of Management, San Antonio, Texas.

“Domestic research’s cross-cultural applicability: A paradigm to follow in creating relevant and equivalent international measures by implementing the etic and emic perspective”

2000 Southwest Academy of International Business, San Antonio, Texas.

“Cross- and intra-cultural interpersonal work relations: Maquiladora managerial professional provide their perspectives”

“Explaining job satisfactions effects on entrepreneurship and turnover intent”

“Cross- and intra-cultural comparison of U.S.A., Mexico, and U.S. border employees: The international dimensions of INDSALES”

1999 Association for Global Business, Las Vegas, Nevada.

“Culture’s effects on job satisfaction and performance in a bicultural context: An empirical investigation”

1999 American Society for Competitiveness, Atlanta, Georgia.

“A job satisfaction comparison of U.S.A., Mexico, and US/Mexico Border employees”

1999 Academy of Management (National Conference), Chicago, Illinois.

“Explaining the antecedents and the organization’s roles in promoting creating, and maintaining employee organizational citizenship behaviors: A cross-cultural study of interior Mexico, border Mexico, interior USA, and the USA border.”

1999 University of Texas System Annual Telecommunication and Information Technology Conference, Brownsville, Texas.

“Implementing email and the Internet into International Business (Using information technology in International Business)”

1999 University of Monterrey Business Conference, Monterrey, Mexico.

“Management in Latin American Firms operating in the United States”

1999 Business Association of Latin American Studies (BALAS), New Orleans, Louisiana.

“Understanding and explaining of how culture effects job satisfaction and performance in a cultural context: An empirical investigation”

“The Presence of Latin American Companies in US Hispanic Markets: Entry, Maintenance, and Withdrawal Strategies”

1999 Southwest Academy of International Business, Houston, Texas.

“A comprehensive literature review of organizational justice and organizational citizenship behavior: Is there a connection to international Business and cross- cultural research”

1998 Multicultural Marketing Conference, Montreal, Canada.

“The criterion problem in cross-cultural research”

INTERESTS

Golf (NMHU intramural golf champion - two years in a row), camping (fishing/hiking), skiing, running, weight-lifting, basketball, football, bicycling, picnics with my wife, traveling, multimedia and on-line (web development & network solutions) computing.

OTHER DATA

Fluent two languages English and Spanish, knowledge of Macintosh and IBM compatible computers, knowledge of computer Networking, Distance Education, and Information Systems, assisted a business professor at NMHU in producing a Windows 95 book that is used at the university level, and have taught numerous classes on a wide-range of subjects (see last page).

OVERVIEW OF TEACHING EXPERIENCE

University Students, Entrepreneurs, Business Professionals, and Community Students

New Mexico Highlands University – School of Business
Scheduled for Fall 2001
MGMT 403 – Strategic Management (Fall 2001)

MGMT 364 – Organizational Behavior (Fall 2001)

MGMT 440/540 – International Human Resource Management (Fall 2001)

MGMT 460/560 – Training and Development (Spring 2001)
MKGT 411/511 – Marketing Research (Spring 2001)
MIS 233 – Computer Business Apps. (Fall 2000, Spring 2001 and Interim-Summer 2001)
MGMT 453/553 – Organizational Leadership (Fall 2000 and Fall 2001)
MKGT 474/575 – International Marketing (Fall 2000)
University of Texas – Pan American
MANA 3335 – Business Communication, Policy, and Strategy (Summer 2001)

INTB 3300 – International Business (Summer 2001, Fall and Spring, 1996-2000)

INTB 3340 – Introduction to Business Management (Fall and Spring, 1996-2000)

CIS 3338 – Management Information Systems (Spring 1999)

CIS 4330 – Local Area Network (Spring 1999)

ITESM Campus Leon, Mexico

HRM 4410 – Organizational Behavior (Verano 1999)

HRM 4409 – Human Resource Management

Community classes

How to Start Your Small Business

How to Write a Business Plan

Introduction to Computers

Spreadsheets and Databases

Word Processing

Online with the Internet

Professional consulting presentations – Maquiladora Presentations

Cross-Cultural Management in Business

Employee Behavior and Mexican Culture (TRW)

Employee Behavior and Chinese Culture (Lucent and Vtech)