Local Compacts: a User Guide

LOCAL COMPACTS: A USER GUIDE

Acknowledgements

This guide was researched and written by

Amber Alferoff with Adam Pickering.

Thank you to Ingela Andersson, Paul Barasi, Neena Bhati, Nicole Catenazzi, Tom Elkins, Rosalind Stannard, and Kelly Ventress.

And very grateful thanks to the following people who shared their insight into what makes local Compacts work:

Rob Allison, Director of Policy and Partnership, Voluntary Action Coventry

Lucy Ashall, Third Sector Development Officer, London Borough of Kensington & Chelsea

Pat Fairfax, Community Issues Coordinator, Leeds council

Jacqui Foile, Chief Officer, Voluntary Action Epping Forest

Neil Frackelton, Sefton CVS Compact lead

Sue Graham, Compact and Networks Officer, OneVoiceNetworkCountyDurham

Martin Howie, Director, Voluntary Action Lewisham

Liz Louch, Chief Executive, Ipswich and District Council for Voluntary Service

Belinda Lowis, Chief Officer, Chester-le-Street & District CVS

Gev Pringle, Director, Gateshead Voluntary Organisations Council

Sarah Prior, Compact Officer, Exeter CVS

Giles Rankin, Regeneration and Community Partnerships Manager, Islington Council

Keltie Seaber, Compact Officer, Cornwall VSF

Mike Sherriff, Chief Executive, Voluntary Action Islington

David Smith, Chair of Compact Implementation Group, Director, LeedsVoice

Tamsila Tauqir, Compact Action Advisor, Birmingham Voluntary Service Council

Darren Thomas, Haringey Compact Project Officer, HAVCO

Paul Tolley, Chief Executive, Warwickshire Community and Voluntary Action

Donna Turnbull, Strategy and Policy Support Officer, Voluntary Action Camden

Monica Wambu, Senior Corporate Policy Manager, Surrey County Council

Dave Webb, Head of Revenues and Housing, Stratford on Avon council

Ian Willetts, Chief Executive, Walsall Voluntary Action

Implementation Checklist

The below checklist contains some of the key principles contained in this document, to use as a reference guide when considering how to implement your Compact.

Awareness: Raising your Compact’s profile

Log, publicise and showcase your Compactsuccesses
Lead local activity in Compact Week (first full week inNovember)
Engage black and minority ethnic and smallcommunity groups
Distribute nationally and locally produced Compactmaterials (your local Compact, leaflets to explain theCompact, posters, copies of the national Compactand transparency and accountability guide)
Include regular Compact updates in newsletters
Brief trustees, councillors, staff in public bodies andvoluntary and community groups
Refer to and display your local Compact at events
Have a Compact section on local websites thatincludes your document, explains it and shows howit is being taken forward
Link your web pages to send a PDF of your local Compact to CompactVoice.

Resources and responsibility:

Who does what and how to pay for it
Hold regular Compact Group meetings and/or addthe Compact to the agenda of other meetings suchas team meetings / cross-sector strategic meetings
Recruit Compact Champions (with defined roles)in public bodies, partnership boards and voluntarygroups and/or build up a base of people who youknow see the benefits of the Compact and will raise itin their day-to-day work
Have a contact for more information or problemswhen using your Compact
Share costs between partners and programme bidsand fund a local Compact officer.

Application and use: Compact approach topartnerships as the normal way of doingbusiness

Adopt a Compact way of working together forpartnership governance
Link the Compact to the local strategic board andsign up the partners
Ask all partnerships to consider how they are usingthe local Compact
Include Compact information in recruitment packsand induction programmes
Cover your Compact in training courses and providejoint training on it
Boost involvement of local groups in serviceplanning, design, delivery, review and improvement
Compact-proof policy publications and decisionmaking papers.

Compliance: Robust mechanisms for makingsure everyone keeps to the Compact

Establish a dispute resolution process
Log local Compact non-compliance and analyse causes. Signpost to Local Ombudsman andCompact Advocacy.

Evaluation: Demonstrating what works(and what doesn’t)

Have an evaluation system for measuring how thelocal Compact is working
Use relationship polls at events and conduct anannual local Compact survey
Hold a Joint Annual Review Meeting
Draw up an Annual Action Plan, which includesexamples of what success would look like
Commit to revising the Compact document after amaximum of 6 years.

Section 1

About the Compact

In this section:

About the Compact
What is a local Compact?
The national Compact
A brief history of the Compact
Geography – which areas do localCompacts cover?

Compact Voice

Compact Voice is an independent organisationwith 2500 members (and rising) that supports thevoluntary and community sector with taking forwardthe Compact. We offer practical help and advice onhow to get the Compact working effectively for yourorganisation and in your area.

We:

Provide training, resources, information and expertadvice on how to get the most from your Compact
Use our influence to ensure that any changes tothe policy landscape, which might affect how theCompact is used, reflect the needs and interests ofthe sector
Arrange and attend Compact relevant events andconferences
Work with government departments to make surethey understand why involving the voluntary andcommunity sector is so important

The Compact Voice Board is made up ofrepresentatives from leading voluntary sectororganisations, with national, regional and local reach,as well as “front-line” workers. A full list of theCompact Voice board members is available at

Compact Voice’s staff consist of a head of team (wholiaises with the board members), a manager, acommunications officer, a team and communicationsassistant, a full-time engagement officer based in London(who also covers the South East), and two part-timeengagement officers; one providing support in the NorthWest, North East, and Yorkshire & Humber, and one inthe South West, West Midlands, and East Midlands.

Compact Voice also works with regional leaders whoare based in each of the regions in England. Regionalleaders are Compact workers who also receive andshare information with Compact Voice, provide anddistribute resources and information to organisationswithin their region, and help Compact Voice betterunderstand what is happening locally.

Compact Voice works alongside NCVO’s Compact Advocacy Programme, which helps support betteroutcomes for voluntary and community groups in theirdealings with public sector bodies.

Further information about the Compact AdvocacyProgramme can be found at: Compact Voice alsoprovide support to thestatutory sector?

Compact Voice is the voice of the voluntary sectoron the national Compact. Locally, Compact Voiceaims to make the Compact work well. LocalCompacts help local public sector bodies andvoluntary and community sector organisations worktogether to provide seamless services for the benefitof local communities.

The focus of our services is primarily communitygroups and local support agencies such as Councilsfor Voluntary Service (CVS’), but our materials areavailable for all.

By supporting statutory servicesto use the Compact, Compact Voice supportscommunity groups too.

“We go wherethe Compact goes.”

Kelly Ventress

Communications Officer, Compact Voice

Compact Voice helps facilitate learningbetween local Compact areas. Please send usyour Compact stories so other organisationscan learn from what you’ve done.

Who is this guide for?

This guide is for everyone involved in partnershipsacross sectors in local areas in England, especiallythose implementing their local Compact agreement.

This includes:

Voluntary and community sector organisationsand social enterprises (also known as civil societyorganisations)
Local health services and consortia
Councils
Police, fire and rescue, and ambulance services
Social housing providers
Further education bodies
Any other organisations responsible for distributingpublic money locally, or supporting and resourcingthe voluntary and community sector in other ways
Some business/private sector organisations,especially small and medium enterprises who workwithin the community or have Corporate SocialResponsibility (CSR) programmes

It can be used by:

Those new to the Compact
Those with experience of working with Compactprinciples
Volunteers and staff at every level

What is a local Compact?

Voluntary and community sector organisations andlocal public sector bodies frequently work together forthe benefit of local communities.

A local Compact is a mutually agreed document andapproach to partnership working between sectors.

Local Compacts contain principles andcommitments that are shared across sectors.

Central themes of local Compacts are:

Funding arrangements, including procurement
Consultation and involvement in policy and servicedevelopment
Promoting and advancing equality
Supporting the independence of the voluntary andcommunity sector
Good volunteering practice
Working together to continually improve therelationship between sectors

Key strengths of the Compact include:

Giving a clear sense of how to work together, andwhat to expect of each other
Recognition that sectors working together bringsmore benefit to communities than working alone
Clear links between national policy and local policy,accompanied by the understanding that each areais different and has its own approach to meetingneeds
Working together to develop, implement andembed a local Compact, building strongerpartnerships
Enabling both sectors to better manage disputes ordisagreements by clearly outlining expectations

“What has been achieved by workingtogether on our Compact? Therehas been a lot more communicationbetween the sectors, there’s a betterrelationship and they have had thechance to meet their parallel officersin the other sector.”

- Tamsila Tauqir, Compact Action Advisor,Birmingham Voluntary Service Council

Local Compact structures

Local Compacts take the principles of the nationalCompact (which are outlined below) and interpretthem to reflect local need.Many local Compacts were developed by a ‘CompactGroup’ of decision-makers from local organisations,such as the council, police, NHS, voluntary andcommunity sector organisations and businessrepresentatives.

Compact Groups (sometimes known as Compactimplementation or steering groups) take the lead onmaking their Compact relevant to local partnerships,community needs and circumstances. See thesection on Compact Groups for more information.

A local Compact is usually supported by a mutuallyagreed action plan, which may link to other localpolicies and strategies. Refer to the section on ActionPlanning for more detailed information.

Areas may have a dedicated Compact Officeremployed by a local statutory or infrastructureorganisation, and/or people who have responsibilityfor their local Compact, ideally as part of their jobdescription. Many areas have Compact Champions,who promote and implement Compact principlesand commitments in their organisations and work.

Refer to the section on Compact Officers andChampions for further details.

In some local areas, individual organisationsformally sign-up to a local Compact. In others, leadorganisations sign up on behalf of everyone, forexample a Council for Voluntary Service (CVS) mightsign the Compact on behalf of local communityorganisations. Everyone who signs up to theCompact is expected to follow Compact principleswhen working in partnership across sectors.

The Compact is designed to be responsive tochanges in the environment, such as cuts in publicsector funding, changes in funding opportunitiesfrom the EU, or different laws coming into effect. Theimportant thing is that the principles in the Compactshould be at the heart of partnership working.

The national Compact

The national Compact is the agreement betweencentral government in England and voluntary andcommunity organisations, who are referred to as CivilSociety Organisations in the most recent version. This is defined as including charities, social enterprises andvoluntary and community sector organisations.

The national Compact focuses on five key outcomes.

These are:

A strong, diverse and independent civil society
Effective and transparent design and developmentof policies, programmes and public services
Responsive and high-quality programmes andservices
Clear arrangements for managing changes toprogrammes and services
An equal and fair society

Specific commitments and undertakings forgovernment and the voluntary and community sectorshow how each of these outcomes will be delivered.

The principles of the national Compact apply to everypublic sector body including government departments,Non-Departmental Public Bodies, Arms LengthBodies and Executive Agencies. It is accompaniedby an Accountability and Transparency Guide, whichoutlines steps to take at national and local level whenrelationships break down, including dispute resolution,internal complaints procedures and ombudsmenfunctions.

A brief historyof the Compact

The first national Compact was established in 1998and was developed from recommendations in theDeakin Commission Report which concluded thatgovernment should recognise the legitimacy of thevoluntary and community sector’s diverse roles, aswell as its responsibility to promote a healthy sector
The first national Compact for England wasproduced in 1998 and was developed by theHome Office and a steering group following a postalconsultation with 20,000 community groups
This was followed by a set of codes that helpedclarify how the Compact applied. The codescovered Funding & Procurement, Volunteering,Consultation & Policy Appraisal, Community Groups,Black and Ethnic Minority organisations
Each local area was encouraged to develop a localCompact, using the national Compact as a basis
Many local Compact partnerships also developedtheir own codes
The national Compact was refreshed in 2009. Theset of codes were adapted to a list of principlescovering three areas of commitment: Involvementin Policy Development, Allocating Resources andAdvancing Equality
The national Compact was renewed in 2010following the establishment of the CoalitionGovernment
The Office for Civil Society (OCS) is responsiblefor implementing the Compact across everygovernment department. Compact Voice worksclosely alongside OCS to ensure that the views andneeds of the voluntary and community sector arerepresented and understood
The Compact continues to enjoy support across themain political parties

Geography - which areas dolocal Compacts cover?

To find out which Compact is in place in your areago to or ask your localCouncil for Voluntary Service (CVS) or council.NAVCA has a list of local CVS’ available on theirwebsite:

The national Compact discussed throughout thisdocument covers England only
Local Compacts exist in all ‘top tier’ local authorityareas. ‘Top tier’ authorities are County Councils,Unitary Authorities, Metropolitan Districts andLondon Boroughs
Compacts also exist in second tier local authoritieswhich include District Councils and BoroughCouncils. The appropriateness of having a Compactat this level will naturally be determined by localcircumstances
Although the participation of Town and ParishCouncils in the Compact is important, they usuallydo not have specific Compacts
Some regions in England have also developedregional Compacts. Compact workers from across aregion sometimes form a regional group, for examplethe West Midlands Compact Group
The other nations in the United Kingdom have theirown engagement responsibilities and versions of aCompact, for example the Scottish Compact wasset up in 1998
Our Compact is admired and has inspired otheragreements. There are versions of the Compact inSweden, Croatia, Estonia, Denmark, Hungary,France and Poland. There are also agreementsbetween government and civil society organisationsin the USA, Canada, the Philippines and Egypt
In the future there may be a Europe-wide Compact,drawing on the strengths of local and nationalagreements

Example: Developing a local Compact

Martin Howie, Director, Voluntary Action Lewisham

Lewisham was one of the first areas to develop alocal Compact in 2001. They began by consultingwidely with voluntary sector groups and councildepartments, including 100 in-depth interviewswith community groups and council officers.

The council funded a Compact Officer to work parttime. A Compact steering group made up ofpeople from the council and voluntary sectorumbrella groups was revamped twice. The secondtime it was changed to include a nominatedperson from each council directorate. Lewishamdid not use the term ‘Compact Champions’ but theexpectation was that the nominated person wouldspread information throughout their directorate.

The strategic partnership endorsed Compactprinciples, and the Compact group now includesboth the local NHSand mental healthtrust.

A recent refreshof their Compacttook out things nolonger relevant anddeveloped a code ofpractice oncommissioning.

To inform the refreshLewisham Compactgroup looked at similar work others had donearound the country.

Martin Howie says: “We are fortunate that wehave strong partnership relationships in theborough. A supportive mayor makesa huge difference – the person at the top setsthe tone.”

How Compact Voicecan help:

We can

Run events and workshops to promote theCompact in your area
Provide speakers or presentations for your localevents
Share good practice about what works elsewhere
Provide resources to help you implement your localCompact.

Section 2 Compact groups,officers and champions

In this section:

An effective Compact group
Compact group meetings
Compact officers
Compact champions

Steps taken to implement a local Compact frequentlyinclude:

Local Compacts: a User Guide