Achieving Excellence in Performance in context of Governance / Strategy and Direction
Creates and communicates vision
Develops strategies to achieve organisational goals within the governance structure; identifies external threats and opportunities and adapts strategy to changing conditions
Sets clear objectives and establishes priorities / Decision-Making and Delivering Results
Understands what needs to be done and displays drive to achieve outcomes through goal setting for continuous improvement
Understands how to introduce performance measurements to align with strategic objectives
Takes calculated risks to decisions, effectively utilising financial and statistical data appropriately / Commitment
Driven to achieve results through personal diligence and loyalty
Adopts a positive and optimistic outlook and is proactive
Is aligned with university governance, its culture and values rather than solely individual agendas
Managing in an Environment of Change / Financial Acumen
Demonstrates comprehensive understanding of the application of financial, accounting, and economic concepts to the budgeting and resource allocation process of the university
Makes well-informed and timely financial decisions with an understanding of the consequences and impact on the organisation / Creativity and Innovation
Meets challenges with resourcefulness, generates suggestions for improving work and develops innovative approaches and ideas
The ability to act with imagination, displaying original thinking and creativity / Risk and Opportunity
Assesses and manages risks and measure impact on organisation;
Takes calculated risks to enhance results;
Manages in an environment of uncertainty;
Indentifies and takes advantage of opportunities in new and insightful ways
Personal Leadership / Communication
Expression of facts and ideas in a clear and concise manner using a variety of settings and styles to clearly convey ideas and information of varying complexity, taking into account the varying needs and interests of the audience. / Influence and Negotiation
Secures the involvement and engagement of others, both within and external to the organisation
Effectively manages conflict to reconcile divergent interests and objectives / Valuing Diversity
Respects that individuals are different and harnesses this diversity for the achievement of organisational goals and plans
Advocates and demonstrates inclusiveness of ideas and people
People Development: Engaging and Developing Others / RelationshipBuilding
Builds and leverages mutually beneficial relationships and networks, both internal and external, which generate opportunities for the organisation
Successfully builds and manages partnerships and alliances / Teamwork
Actively engages and supports teams and teamwork
Gains and gives trust, support, cooperation and respect for others
Focuses team building on high performance
Creates synergies across units/departments / Develop people and Mentorship
Supports and facilitates the development of self and others to help each individual reach their full potential.
Give and receive constructive feedback for improved personal and organisational performance.
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Leadership Competency Framework (Detailed overview to support curriculum development)
Achieving Excellence in Performance in context of GovernanceIntegration / Strategic
Strategy and Direction
Creates and communicates vision
Develops strategies to achieve organisational goals within the governance structure; identifies external threats and opportunities and adapts strategy to changing conditions
Sets clear objectives and establishes priorities / Translates vision and strategy into organisation plans and objectives and aligns with work priorities to ensure successful delivery and implementation.
Communicates the vision for maximum effort.
Ensures the governance structure and processes are aligned to the strategy. / Creates a clear, compelling vision of organisational excellence for the future, within the context of multiple future scenarios. Inspires others to deliver the vision and strategy and is clear on the relationship between organisational goals, structure and performance.
Decision-Making and Delivering Results
Understands what needs to be done and displays drive to achieve outcomes through goal setting for continuous improvement
Understands how to introduce performance measurements to align with strategic objectives
Takes calculated risks to decisions, effectively utilising financial and statistical data appropriately / Agrees goals, targets and improvement processes for delivery by teams and deploys resources to achieve optimum results; makes sound decisions based on complex data and encourages decision making in others at all levels
Understand the role of the key decision-makers and process within the university and how decisions are made and influenced. / Builds a performance culture ensuring processes and systems are in place to support delivery of the strategy. Makes sound decisions based on complex data, effectively balancing innovation and risk. Creates a culture where it is normal to exceed performance through the full engagement and empowerment of all of its internal and external stakeholders.
Commitment
Driven to achieve results through personal diligence and loyalty
Adopts a positive and optimistic outlook and is proactive
Is aligned with university governance, its culture and values rather than solely individual agendas / Fosters cohesiveness and builds loyalty of others.
Uses communication to create positive motivation and commitment in others and celebrates success.
Personally shows belief in the ability of the organisation to succeed and builds optimism and enthusiasm in others.
Operates within the context of the university governance structure and aligned to its culture and values.
Displays ability to put aside individual agendas for the benefit of the organisation. / Fosters a culture of openness, honesty, fairness and integrity where motivation and achievement are rewarded and there are high levels of confidence in the organisation to succeed.
Managing in an Environment of Change
Integration / Strategic
Financial Acumen
Demonstrates comprehensive understanding of the application of financial, accounting, and economic concepts to the budgeting and resource allocation process of the university
Makes well-informed and timely financial decisions with an understanding of the consequences and impact on the organisation / Seeks financial and economic data to set performance goals aligned with the strategy of the organisation. Understands the use of resource allocation to meet strategic goals.
Applies appropriate financial tools to decision making and problem-solving. / Understands both the financial challenges and opportunities for the organisation. Has an understanding of the economic forces that impact multiple university activities. Has a well-developed sense of financial issues and how they impact the strategy, organisational plans and its stakeholders.
Creativity and Innovation
Meets challenges with resourcefulness, generates suggestions for improving work and develops innovative approaches and ideas
The ability to act with imagination, displaying original thinking and creativity / Encourages innovation and initiative by reducing barriers to performance, and responding to, or adopting, new ideas quickly so that they have impact on the organisation. Encourages and rewards entrepreneurialism and new initiatives at all levels (especially those which promote the strategic goals). Uses creativity to adapt to changing conditions and circumstances. / Creates and sustains an environment that supports experimentation, values initiative and freedom of action, rewards risk-taking, reinforces curiosity and challenges the status quo through freedom and openness without judgement Encourages new ideas from employees, fosters a positive attitude to new ways of solving problems and provides greater opportunities for entrepreneurialism.
Risk and Opportunity
Assesses and manages risks and measure impact on organisation;
Takes calculated risks to enhance results;
Manages in an environment of uncertainty;
Indentifies and takes advantage of opportunities in new and insightful ways / . / Effectively assesses and manages risks. Balances the calculation of risks and results.
Ensures systems are in place to enable innovation whilst minimising the impact of risk, without stifling creativity.
Seeks, identifies, and seizes opportunities which help the university move forward with its strategic vision. Translates those opportunities into action plans. / Understand scenario planning and employ its techniques when assessing and managing risks to the organisation.
Ensures the organisation and its culture is open to new opportunities which advance the university’s mission and has structure in place to effectively implement those opportunities into action.
Personal Leadership
Integration / Strategic
Communication
Expression of facts and ideas in a clear and concise manner using a variety of settings and styles to clearly convey ideas and information of varying complexity, taking into account the varying needs and interests of the audience. / Creates impact with diverse audiences through clear, relevant and passionate communication, tailored to the audience and to the situation as appropriate.
Applies a range of methods to command attention and interest.
Is able to make complex ideas simple and takes others perspectives into account in negotiating or presenting arguments. / Communicates strategically to achieve specific organisational objectives, with the ability to unite diverse people or groups around a common goal;
Encourages others to value outstanding communication.
Influence and Negotiation
Secures the involvement and engagement of others, both within and external to the organisation
Effectively manages conflict to reconcile divergent interests and objectives / Able to get buy-in and support from others through skilled negotiating.
Is able to arrive at win-win outcomes.
Forms positive and constructive partnerships which work together to deliver strategic goals.
Helps others recognise the role of influencing in achieving objectives;
Effectively resolve conflict and keeps emotions under control. / Creates strategic networks and uses these to gain support for plans and goals for the benefit of the organisation. Builds commitment and support among multiple organisations and stakeholders.
Persuades others to reach a consensus on issues of organisational impact. Encourages others to use a range of appropriate influencing techniques
Valuing Diversity
Respects that individuals are different and harnesses this diversity for the achievement of organisational goals and plans
Advocates and demonstrates inclusiveness of ideas and people / Understands the role of diversity in the strategic objectives of the institution.
Ensures systems are in place to enable each member of staff/stakeholder to develop to their full potential. / Develops strategies that value employees and other stakeholders regardless of race, gender, disability, age or belief and other factors consistent with openness and inclusiveness.
People Development: Engaging and Developing Others
Integration / Strategic
RelationshipBuilding
Builds and leverages mutually beneficial relationships and networks, both internal and external, which generate opportunities for the organisation
Successfully builds and manages partnerships and alliances / Gains cooperation and trust of people across multiple departments establishes rapport & develops and maintains an effective network of external contacts.
Is able to tune into the interpersonal and political dynamics around them.
Is open with own views and feelings and encourages others to do the same.
Understands need to create partnerships and alliances within the university and among stakeholders. / Creates a climate of trust and openness where people are treated with compassion and feel free to speak, knowing they will be heard and valued without fear of criticism.
Teamwork and Negotiation
Actively engages and supports teams and teamwork
Gains and gives trust, support, cooperation and respect for others
Focuses team building on high performance
Creates synergies across units/departments / Facilitates groups of individuals to work together on creating solutions, delivering outstanding results by leveraging talent in high performance teams. Develops a culture of respect and recognition for individual contributions / Creates and fosters a culture of teamwork that values cross-boundary collaboration so that barriers are broken down and teams are encouraged to maximise the skills and experience of the team members to benefit the organisation
Develop people and mentorship
Supports and facilitates the development of self and others to help each individual reach their full potential.
Give and receive constructive feedback for improved personal and organisational performance / Takes personal responsibility for supporting and developing others by acting as coach or mentor (informal or formal). Identifies future key capabilities required by the organisation and takes responsibility for ensuring development is in place to meet these needs.
Understands the use of assessment to identify appropriate individuals and to develop them to create an organisation based upon capabilities and competencies necessary to implement the strategy of the institution as well as to meet its future challenges. / Builds and encourages a culture of learning through multiple activities, evaluation and feedback at individual, team and organisational levels for continual development of the organisation and institutes strategies and processes to promote and support continual learning. Creates an environment of coaching and mentoring and ensures opportunities are available and supported for mentoring to take place at all levels.
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Achieving Excellence in Performance in the Context of GovernanceAttribute / Skills and Tools
Strategy and Direction
Creates and communicates vision
Develops strategies to achieve organisational goals within the governance structure; identifies external threats and opportunities and adapts strategy to changing conditions
Sets clear objectives and establishes priorities /
Decision-Making and Delivering Results
Understands what needs to be done and displays drive to achieve outcomes through goal setting for continuous improvement
Understands how to introduce performance measurements to align with strategic objectives
Takes calculated risks to decisions, effectively utilising financial and statistical data appropriately /
Commitment
Driven to achieve results through personal diligence and loyalty
Adopts a positive and optimistic outlook and is proactive
Is aligned with university governance, its culture and values rather than solely individual agendas /
Managing in an Environment of Change
Attribute / Skills and Tools
Financial Acumen
Demonstrates comprehensive understanding of the application of financial, accounting, and economic concepts to the budgeting and resource allocation process of the university
Makes well-informed and timely financial decisions with an understanding of the consequences and impact on the organisation /
Creativity and Innovation
Meets challenges with resourcefulness, generates suggestions for improving work and develops innovative approaches and ideas
The ability to act with imagination, displaying original thinking and creativity
Risk and Opportunity
Assesses and manages risks and measure impact on organisation;
Takes calculated risks to enhance results;
Manages in an environment of uncertainty;
Indentifies and takes advantage of opportunities in new and insightful ways /
Personal Leadership
Attribute / Skills and Tools
Communication
Expression of facts and ideas in a clear and concise manner using a variety of settings and styles to clearly convey ideas and information of varying complexity, taking into account the varying needs and interests of the audience. /
Influence and Negotiation
Secures the involvement and engagement of others, both within and external to the organisation
Effectively manages conflict to reconcile divergent interests and objectives /
Valuing Diversity
Respects that individuals are different and harnesses this diversity for the achievement of organisational goals and plans
Advocates and demonstrates inclusiveness of ideas and people /
Engaging and Developing Others
Attribute / Skills and Tools
RelationshipBuilding
Builds and leverages mutually beneficial relationships and networks, both internal and external, which generate opportunities for the organisation
Successfully builds and manages partnerships and alliances /
Teamwork and Negotiation
Actively engages and supports teams and teamwork
Gains and gives trust, support, cooperation and respect for others
Focuses team building on high performance
Creates synergies across units/departments /
Develop people and mentorship
Supports and facilitates the development of self and others to help each individual reach their full potential.
Give and receive constructive feedback for improved personal and organisational performance /
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