Course Catalog

Keystone Academy for Learning | FallTerm | July - December 2018

Studies show that ongoing employee development improves job performance and satisfaction. The Office of Administration’s Keystone Academy for Learning (KAL)offers a variety of courses to help you expand current skills and develop new ones.

Many courses are free; others are being offered at a very low cost. Review the course catalog and discuss interesting opportunities with your supervisor. You may attend courses, with your supervisor’s approval, in any Learning Series except where indicated, provided you will benefit from the course objectives.

Details on classroom locations are on the last page of this catalog.Note: Regional employees, who are unable to travel to the Harrisburg area for classroom instruction, are encouraged to enroll in the gold highlighted sessions.

If you are unable to register for KAL courses through LSO, contact the program office at or 717.787.3813. For agency specific courses, please contact your training officer.

HOW TO BOOK A COURSE IN THE LSO

  1. Go to ESS (
  2. Click the “My Training” link located in the left side navigation menu.

“My Training” homepage appears.

  1. Click the “Keystone Academy for Learning” link in the Course Catalog section.
  2. Click the Learning Series links in the Assigned Subject Areas section to view available courses.
  3. Click the Course Title link for the course you would like to attend.

The Course Description page appears.

  1. Scroll to the bottom of the Course Description page.

Details for the scheduled sessions appear.

  1. Click the “To Registration” link associated with the date and time you would like to attend.

Details for the date and time you selected appear.

  1. Scroll to the bottom of the page and click the “Request participation in this course” button.

The “Do you want to request participation in this course?” pop up window appears.

Helpful hint: For courses that have reached maximum capacity, you can click the “Waitlist Booking” link to join the waitlist, which works on a first come, first served basis. If you are at the top of the waitlist, you will be automatically booked when a place in the course opens up due to cancellation. Please note: Being placed on a waitlist does not guarantee you a seat in the session.

  1. Click “OK.”

“The participation request was submitted” message appears at the top of the page.

Helpful hints: The course will appear in your “My Training Activities” section. “Partic. Requested” will appear in parentheses under the course title until the course is approved. Courses must be approved by the latest possible booking date, which is one week prior to the course date for free courses, three weeks prior for cost courses.

Date / Course Title / Learning Series / Presented By / Time / Location / Cost
Thurs
July 5 / Design Thinking
New this term! / Leadership / Ryan Klinger / 9:00-3:00 / Keystone Building
KBMC, Desert Room / $ 0
Tues
July 10 / Developing Performance Measures – Virtual Session / Supervisors/Managers / Jen Wallitsch / 9:00-11:00 / YOUR DESK / $ 0
Tues
July 10 / Professional Presence –
Virtual Session - CANCELLED / Distance Learning / Mary Lane
Marie McGuire / 9:00-11:00 / YOUR DESK / $ 0
Wed
July 11 / Lean Awareness / Lean / Josh Easton
Dan Hansen / 9:00-11:00 / Rachel Carson Bldg.
Auditorium / $ 0
Thurs
July 12 / Choice Architecture / Leadership / Jen Wallitsch
Nick Klimowicz / 8:30-12:00 / Finance Building
Room 407A / $ 0
Tues
July 17 / Conflict Management Skills / Leadership / Jen Wallitsch
Nick Klimowicz / 8:30-12:00 / Finance Building
Room 407B / $ 0
Wed
July 18 / Business Writing Basics / Leadership / Michelle Frechette / 8:30-12:00 / Finance Building
Room 407A / $ 0
Wed
July 18 / Mindfulness: Overcoming Unconscious Bias / Leadership / Jen Wallitsch
Nick Klimowicz / 8:30-12:00 / Finance Building
Room 407B / $ 0
Wed
July 18 / Lean Awareness – Virtual Session / Lean / Laurene Baker
Beth Andreoli / 9:00-11:00 / YOUR DESK / $ 0
Thurs
July 19 / Positivity: The Pathway to Purpose & Productivity / Leadership / Darice Mayhew / 8:30-12:00 / Finance Building
Room 407B / $ 0
Tues
July 24 / Fundamentals of Supervision: Leadership
Supervisors & Managers Only / Supervisors/Managers / Jen Wallitsch
Lee Ann Brown / 8:30-12:00 / Finance Building
Room 407A / $ 0
Tues
July 24 / Sexual Harassment Awareness and Prevention
Supervisors & Managers Only / Supervisors/Managers / Eileen Hower / 9:00-12:00 / ROC, PennDOT
Room 411 / $ 0
Tues
July 24 / Motivation Through Gamification–
Virtual Session / Leadership / Marie McGuire
Mary Lane / 1:00-3:00 / YOUR DESK / $ 0
Wed
July 25 / Overcoming the Cycle of
Self-Defeat at Work / Leadership / Jesse Kowalick
Nick Klimowicz / 8:30-12:00 / Finance Building
Room 407A / $ 0
Wed
July 25 / Disability-Related Training Supervisors & Managers Only / Supervisors/Managers / Martin Kearney / 9:00-12:00 / ROC, PennDOT
Room 411 / $ 0
Thurs
July 26 / Delegation Made Simple
Supervisors & Managers Only / Supervisors/Managers / Mary Malloy
Denise Moore / 8:30-12:00 / Finance Building
Room 407A / $ 0
Thurs
July 26 / Intentional Conversations –
Virtual Session
Supervisors & Managers Only / Distance Learning / Michelle Frechette / 9:00-11:00 / YOUR DESK / $ 0
Tues
July 31 / Fundamentals of Supervision: Customer Service
Supervisors & Managers Only / Supervisors/Managers / Michelle Frechette
Mary Lane / 8:30-12:00 / Finance Building
Room 407A / $ 0
Wed
Aug 1 / Organizational Savvy / Leadership / Jeff Kreider / 8:30-12:00 / Finance Building
Room 407A / $ 0
Wed
Aug 1 / Lean Awareness – Virtual Session / Lean / Lauren Baker
Beth Andreoli / 1:00-3:00 / YOUR DESK / $ 0
Wed
Aug 1 / Intentional Conversations
Supervisors & Managers Only
DATE CHANGED from 8/30 / Supervisors/Managers / Sara Gales
Nick Klimowicz / 8:30-12:30 / Finance Building
Room 407A / $ 0
Thurs
Aug 2 / Design Thinking
New this term! / Leadership / Ryan Klinger / 9:00-3:00 / Keystone Building
KBMC, Desert Room / $ 0
Thurs
Aug 2 / Time Management Skills / Clerical/Administrative Support / Michael Willis / 8:30-12:00 / Finance Building
Room 407A / $ 0
Thurs
Aug 2 / Conflict Management Skills / Leadership / Jen Wallitsch
Nick Klimowicz / 8:30-12:00 / Finance Building
Room 407B / $ 0
Mon
August 6 / Delegation Made Simple –
Virtual Session
Supervisors & Managers Only / Distance Learning / Jen Wallitsch / 9:00-11:00 / YOUR DESK / $ 0
Tues
Aug 7 / Professional Presence
CANCELLED / Clerical/Administrative Support / Mary Lane / 8:30-12:00 / Finance Building
Room 407A / $ 0
Wed
Aug 8 / Market Yourself - Effective Interviewing / Leadership / Alicia Pascucci / 8:30–4:00 / Finance Building
Room 407A / $ 0
Wed
Aug 8 / Lean Awareness / Lean / Josh Easton
Dan Hansen / 1:00-3:00 / Rachel Carson Bldg.
Auditorium / $ 0
Thurs
Aug 9 / Civility / Leadership / Jen Wallitsch
Darice Mayhew / 8:30-12:00 / Finance Building
Room 407A / $ 0
Mon
Aug 13 / Fundamentals of Supervision: Leadership Basics – Virtual Session
Supervisors & Managers Only / Distance Learning / Jen Wallitsch / 9:00-11:00 / YOUR DESK / $ 0
Tues
Aug 14 / Employee Performance Review
Supervisors & Managers Only / Supervisors/Managers / Jen Wallitsch / 8:30-12:30
New time! / Finance Building
Room 407A / $ 0
Tues
Aug 14 / Webinar Facilitation Techniques – Virtual Session / Training/Development Practitioners / Jay Hricak
Marie McGuire / 9:00-12:00 / YOUR DESK / $ 0
Wed
Aug 15 / Business Writing Basics / Leadership / Michelle Frechette / 8:30-12:00 / Finance Building
Room 407A / $ 0
Wed
Aug 15 / Lean Awareness – Virtual Session / Lean / Laurene Baker
Beth Andreoli / 10:00-12:00 / YOUR DESK / $ 0
Tues
Aug 21 / Excel 2016 – Level 1
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 8:30-4:00 / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 105
Tues
Aug 21 / Selection Interview Techniques / Supervisors/Managers / Danielle Bensinger / 8:30-12:00 / Finance Building
Room 407A / $ 0
Tues
Aug 21 / Customer Service – Virtual Session
Supervisors & Managers Only / Distance Learning / Michelle Frechette / 9:00-11:00 / YOUR DESK / $ 0
Wed
Aug 22 / Effectively Leading Workgroups / Leadership / Claire Osborne
Nick Klimowicz / 8:30-4:00 / Finance Building
Room 407A / $ 0
Thurs
Aug 23 / Managing for the Ages / Supervisors/Managers / Michelle Frechette
Darice Mayhew / 8:30-12:00 / Finance Building
Room 407B / $ 0
Tues-Wed
Aug 28-29 / Access 2016 – Level 1
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 8:30-4:00
EACH DAY / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 200
Wed
Aug 29 / Accelerated Grievance Procedure / Human Resources / Ed Phillips / 8:30-4:30 / Finance Building
Room 407A / $ 0
Wed
Aug 29 / Lean Awareness – Virtual Session / Lean / Laurene Baker
Beth Andreoli / 2:00-4:00 / YOUR DESK / $ 0
Wed
Aug 29 / Fundamentals of Supervision: Problem Solving
Supervisors & Managers Only
DATE CHANGED from 8/30 / Supervisors/Managers / Darice Mayhew
Keri Nace / 8:30-12:00 / Finance Building
Room 407B / $ 0
Thurs (AM)
Aug 30 / Excel 2016 – Formulas & Charts
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 8:30-12:00 / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 70
Thurs (PM)
Aug 30 / Excel 2016 – Formulas & Charts
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 1:00-4:30 / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 70
Thurs
Aug 30 / Lean Awareness / Lean / Josh Easton
Dan Hansen / 9:00-11:00 / Keystone Building
KBMC, Forest Room / $ 0
Wed
Sept 5 / Excel 2016 – Level 2
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 8:30-4:00 / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 105
Thurs
Sept 6 / Design Thinking
New this term! / Leadership / Ryan Klinger / 9:00-3:00 / Keystone Building
KBMC, Desert Room / $ 0
Thurs
Sept 6 / Excel 2016 – Level 1
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 8:30-4:00 / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 105
Mon
Sept 10 / Employee Performance Review – Virtual Session
Supervisors & Managers Only / Distance Learning / Jen Wallitsch / 9:00-11:00 / YOUR DESK / $ 0
Tues-Web
Sept 11-12 / Access 2016 – Level 2
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 8:30-4:00
EACH DAY / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 200
Wed
Sept 12 / Lean Awareness – Virtual Session / Lean / Laurene Baker
Beth Andreoli / 9:00-11:00 / YOUR DESK / $ 0
Wed
Sept 12 / Fundamentals of Supervision: Leadership
Supervisors & Managers Only / Supervisors/Managers / Ericka Nale / 8:30-12:00 / Finance Building
Room 407A / $ 0
Thurs
Sept 13 / Time Management Skills / Clerical/Administrative Support / Michael Willis / 8:30-12:00 / DOT District 6-0
Room 203-A
7000 Geerdes Blvd
King of Prussia, PA / $ 0
Thurs
Sept 13 / Excel 2016 – Level 3
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 8:30-4:00 / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 105
Thurs
Sept 13 / Choice Architecture / Leadership / Jen Wallitsch
Nick Klimowicz / 8:30-12:00 / Finance Building
Room G24-B / $ 0
Tues
Sept 18 / Delegation Made Simple
Supervisors & Managers Only / Supervisors/Managers / Mary Malloy / 8:30-12:00 / Finance Building
Room 407A / $ 0
Wed
Sept 19 / Professional Presence –
Virtual Session / Distance Learning / Mary Lane
Marie McGuire / 9:00-11:00 / YOUR DESK / $ 0
Wed
Sept 19 / Positivity: The Pathway to Purpose & Productivity / Leadership / Darice Mayhew / 8:30-12:00 / Finance Building
Room 407A / $ 0
Wed
Sept 19 / Word 2016 – Level 1
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 8:30-4:00 / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 105
Wed
Sept 19 / Lean Awareness / Lean / Josh Easton
Dan Hansen / 1:00-3:00 / Keystone Building
KBMC, Forest Room / $ 0
Thurs
Sept 20 / Intentional Conversations –
Virtual Session
Supervisors & Managers Only / Distance Learning / Michelle Frechette / 9:00-11:00 / YOUR DESK / $ 0
Thurs
Sept 20 / Labor Relations for Supervisors
Supervisors & Managers Only / Supervisors/Managers / Ed Phillips / 8:30-4:30 / Finance Building
Room 407A / $ 0
Tues
Sept 25 / Motivation Through Gamification–
Virtual Session / Leadership / Marie McGuire
Mary Lane / 1:00-3:00 / YOUR DESK / $ 0
Tues
Sept 25 / Sexual Harassment Awareness and Prevention
Supervisors & Managers Only / Supervisors/Managers / Eileen Hower / 9:00-12:00 / ROC, PennDOT
Room 411 / $ 0
Tues
Sept 25 / Business Writing Basics / Leadership / Michelle Frechette / 8:30-12:00 / Finance Building
Room 407A / $ 0
Tues
Sept 25 / PowerPoint 2016 – Level 1
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 8:30-4:00 / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 105
Tues
Sept 25 / Developing Performance Measures Virtual Session / Distance Learning / Jen Wallitsch / 9:00-11:00 / YOUR DESK / $ 0
Wed
Sept 26 / Disability-Related Training Supervisors & Managers Only / Supervisors/Managers / Martin Kearney / 9:00-12:00 / ROC, PennDOT
Room 411 / $ 0
Wed
Sept 26 / Lean Awareness – Virtual Session / Lean / Laurene Baker
Beth Andreoli / 1:00-3:00 / YOUR DESK / $ 0
Thurs
Sept 27 / Word 2016 – Level 2
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 8:30-4:00 / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 105
Thurs
Sept 27 / Fundamentals of Supervision: Customer Service
Supervisors & Managers Only / Supervisors/Managers / Michelle Frechette
Mary Lane / 8:30-12:00 / Finance Building
Room 407A / $ 0
Mon
Oct 1 / Fundamentals of Supervision: Leadership Basics – Virtual Session
Supervisors & Managers Only / Distance Learning / Jen Wallitsch / 9:00-11:00 / YOUR DESK / $ 0
Tues
Oct 2 / Excel 2016 – Level 1
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 8:30-4:00 / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 105
Wed
Oct 3 / Organizational Savvy / Leadership / Jeff Kreider / 8:30-12:00 / Finance Building
Room 407A / $ 0
Wed
Oct 3 / Business Writing Basics / Leadership / Jen Wallitsch / 8:30-12:00 / Finance Building
Room 407B / $ 0
Wed
Oct 3 / Lean Awareness / Lean / Josh Easton
Dan Hansen / 9:00-11:00 / Rachel Carson Bldg.
Auditorium / $ 0
Wed-Thurs
Oct 3-4 / Access 2016 – Level 1
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 8:30-4:00
EACH DAY / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 200
Thurs
Oct 4 / DiSC Fundamentals:
Understanding Employee Behavior / Supervisors/Managers / Michelle Frechette / 8:30-4:00 / Finance Building
Room 407B / $ 55
Tues
Oct 9 / Civility / Leadership / Jen Wallitsch
Darice Mayhew / 8:30-12:00 / Finance Building
Room 407A / $ 0
Wed
Oct 10 / Lean Awareness – Virtual Session / Lean / Laurene Baker
Beth Andreoli / 10:00-12:00 / YOUR DESK / $ 0
Wed
Oct 10 / PowerPoint 2016 – Level 2
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 8:30-4:00 / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 105
Thurs
Oct 11 / Excel 2016 – Level 2
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 8:30-4:00 / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 105
Tues
Oct 16 / Employee Performance Review
Supervisors & Managers Only / Supervisors/Managers / Jen Wallitsch / 8:30-12:30
New time! / Finance Building
Room 407A / $ 0
Tues
Oct 16 / Customer Service – Virtual Session
Supervisors & Managers Only / Distance Learning / Michelle Frechette / 9:00-11:00 / YOUR DESK / $ 0
Tues -Wed
Oct 16-17 / Access 2016 – Level 2
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 8:30-4:00
EACH DAY / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 200
Wed
Oct 17 / Accelerated Grievance Procedure / Human Resources / Ed Phillips / 8:30-4:30 / Finance Building
Room 407A / $ 0
Wed
Oct 17 / Lean Awareness / Lean / Josh Easton
Dan Hansen / 1:00-3:00 / Keystone Building
KBMC, Forest Room / $ 0
Thurs
Oct 18 / Time Management Skills / Clerical/Administrative Support / Michael Willis / 8:30-12:00 / Finance Building
Room 407A / $ 0
Thurs
Oct 18 / Outlook 2016 – Level 1
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 8:30-4:00 / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 105
Tues
Oct 23 / Word 2016 – Level 1
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 8:30-4:00 / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 105
Tues
Oct 23 / Labor Relations for Supervisors
Supervisors & Managers Only / Supervisors/Managers / Ed Phillips / 8:30-4:30 / Finance Building
Room 407A / $ 0
Tues
Oct 23 / Webinar Facilitation Techniques – Virtual Session / Training/Development Practitioners / Jay Hricak
Marie McGuire / 9:00-12:00 / YOUR DESK / $ 0
Wed
Oct 24 / Effectively Leading Workgroups / Leadership / Claire Osborne
Nick Klimowicz / 8:30-4:00 / Finance Building
Room G24-B / $ 0
Wed
Oct 24 / Professional Networking Techniques / Leadership / Michelle Frechette
Mary Lane / 8:30-12:00 / Finance Building
Room 407A / $ 0
Wed
Oct 24 / Excel 2016 – Level 3
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 8:30-4:00 / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 105
Wed
Oct 24 / Lean Awareness – Virtual Session / Lean / Laurene Baker
Beth Andreoli / 1:00-3:00 / YOUR DESK / $ 0
Thurs
Oct 25 / Overcoming the Cycle of
Self-Defeat at Work / Leadership / Jesse Kowalick
Nick Klimowicz / 8:30-12:00 / Finance Building
Room 407A / $ 0
Thurs
Oct 25 / PowerPoint 2016 – Level 1
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 8:30-4:00 / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 105
Thurs
Oct 25 / Design Thinking
New this term! / Leadership / Ryan Klinger / 9:00-3:00 / Keystone Building
KBMC, Desert Room / $ 0
Wed
Oct 31 / Excel 2016 – Level 2
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 8:30-4:00 / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 105
Wed
Oct 31 / Course Design & Development – Virtual Session
New this term! / Training/Development / Jay Hricak
Danielle Bensinger / 8:30-11:30 / YOUR DESK / $ 0
Thurs
Nov 1 / Excel 2016 – Level 1
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 8:30-4:00 / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 105
Tues
Nov 6 / Delegation Made Simple
Supervisors & Managers Only / Supervisors/Managers / Denise Moore / 8:30-12:00 / Finance Building
Room 407A / $ 0
Wed
Nov 7 / Lean Awareness – Virtual Session / Lean / Laurene Baker
Beth Andreoli / 9:00-11:00 / YOUR DESK / $ 0
Wed
Nov 7 / Employee Engagement: Tapping into Hearts, Hands & Minds / Leadership / Jeff Kreider / 8:30-12:30 / Finance Building
Room 407A / $ 0
Wed
Nov 7 / Fundamentals of Supervision: Problem Solving
Supervisors & Managers Only / Supervisors/Managers / Keri Nace / 8:30-12:00 / Finance Building
Room 407B / $ 0
Wed-Thurs
Nov 7-8 / Access 2016 – Level 1
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 8:30-4:00
EACH DAY / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 200
Thurs
Nov 8 / Managing for the Ages / Supervisors/Managers / Michelle Frechette
Darice Mayhew / 8:30-12:00 / Finance Building
Room 407B / $ 0
Thurs
Nov 8 / Fundamentals of Supervision: Leadership
Supervisors & Managers Only / Supervisors/Managers / Lee Ann Brown / 8:30-12:00 / Finance Building
Room 407A / $ 0
Thurs
Nov 8 / Design Thinking
New this term! / Leadership / Ryan Klinger / 9:00-3:00 / Keystone Building
KBMC, Desert Room / $ 0
Tues
Nov 13 / Labor Relations for Supervisors
Supervisors & Managers Only / Supervisors/Managers / Ed Phillips / 8:30-4:30 / Finance Building
Room 407A / $ 0
Wed
Nov 14 / Coaching for Change –
Virtual Session
New this term! / Distance Learning / Mary Lane
Marie McGuire / 9:00-11:00 / YOUR DESK / $ 0
Wed
Nov 14 / Word 2016 – Level 2
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 8:30-4:00 / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 105
Wed
Nov 14 / Motivation Through Gamification–
Virtual Session / Distance Learning / Marie McGuire
Mary Lane / 1:00-3:00 / YOUR DESK / $ 0
Wed
Nov 14 / Lean Awareness / Lean / Josh Easton
Dan Hansen / 10:00-12:00 / Rachel Carson Bldg.
Auditorium / $ 0
Thurs (AM)
Nov 15 / Excel 2016 – Formulas & Charts
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 8:30-12:00 / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 70
Thurs (PM)
Nov 15 / Excel 2016 – Formulas & Charts
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 1:00-4:30 / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 70
Thurs
Nov 15 / Mindfulness: Overcoming Unconscious Bias / Leadership / Jen Wallitsch
Nick Klimowicz / 8:30-12:00 / Finance Building
Room 407B / $ 0
Tues
Nov 27 / Sexual Harassment Awareness and Prevention
Supervisors & Managers Only / Supervisors/Managers / Eileen Hower / 9:00-12:00 / ROC, PennDOT
Room 411 / $ 0
Wed
Nov 28 / Disability-Related Training Supervisors & Managers Only / Supervisors/Managers / Martin Kearney / 9:00-12:00 / ROC, PennDOT
Room 411 / $ 0
Wed
Nov 28 / Defusing Telephone Customer Frustrations / Clerical/Administrative Support / Mary Lane / 8:30-2:30 / Finance Building
Room 407A / $ 0
Wed
Nov 28 / Excel 2016 – Level 2
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 8:30-4:00 / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 105
Thurs
Nov 29 / Intentional Conversations
Supervisors & Managers Only / Supervisors/Managers / Sara Gales / 8:30-12:30 / Finance Building
Room 407A / $ 0
Thurs
Nov 29 / PowerPoint 2016 – Level 2
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 8:30-4:00 / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 105
Tues
Dec 4 / Excel 2016 – Level 3
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 8:30-4:00 / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 105
Wed
Dec 5 / Lean Awareness – Virtual Session / Lean / Laurene Baker
Beth Andreoli / 1:00-3:00 / YOUR DESK / $ 0
Wed
Dec 5 / Design Thinking
New this term! / Leadership / Ryan Klinger / 9:00-3:00 / Keystone Building
KBMC, Desert Room / $ 0
Wed-Thurs
Dec 5-6 / Access 2016 – Level 2
(Microsoft Certified Instructor) / Microsoft Skill Building / New Horizons / 8:30-4:00
EACH DAY / New Horizons
5001 Louise Drive
Mechanicsburg, PA / $ 200
Thurs
Dec 13 / Lean Awareness / Lean / Josh Easton
Dan Hansen / 1:00-3:00 / Keystone Building
KBMC, Forest Room / $ 0

Please Note:Courses must be approved by the latest possible booking date, which is one week prior to the course date for “no-cost” courses, three weeks prior for “cost” courses.