Kainos Community Core Competency Framework
Core Competencies Application Pack – Facilitator role
Kainos Community Core Competency Framework
Competencies can be defined as those measurable behavioural skills, abilities and personality traits that identify successful employees against defined roles within an organisation. Kainos Community have adopted a set of Core Competencies that support and promote the organisation’s mission and values:
These core competencies are utilised in the recruitment and selection process, training, continued professional development and annual performance management. Each of the core competencies has a number of clear, observable indicators of behaviours that are expected in association with the employees’ job/role.
During the recruitment selection process, at short-listing and interview applicants will be assessed and scored in accordance with their ability to demonstrate their level of competency.
The table below provides an overview of the core competencies, the observable behaviours and an indication of those that will be assessed at short-listing and interview; some will be through interview questions and others through demonstration.
Competency / Behaviours / Short-list / InterviewCommunication / Present information clearly, accurately and convincingly verbally and in writing. / x / x
Communicate own perspective constructively and seek to understand the perspective of others. / X
Adapt and manage delivery of information depending on circumstances and audience
Seek clarification and understanding when passing on information.
Actively listen and respond appropriately depending on situation and others involved. / X
Shares information with appropriate people at appropriate times / x / x
Competency / Behaviours / Short-list / Interview
Team work / Committed member of the team, treating other members as colleagues and working co-operatively / x / x
Share knowledge and information for the good of the team.
Accept own share of responsibility for the teams work.
Give and accept, help and support from team members.
Work as part of the team to achieve organisation and team objectives. / X / X
Act as pro-social role model upholding and promoting the values, beliefs and ethos of Kainos Community.
Build and maintain effective working relationships with internal and external stakeholders. / X / X
Respectful of all; demonstrate an awareness of diverse cultures, religions and beliefs and sensitive to the needs and feelings of others. / X / X
Be an effective ambassador for the organisation, raising the profile and promoting the mission of Kainos Community / x
Developing Self & Others / Takes responsibility for own professional development, regularly review and update personal development plan. / X / x
Demonstrates openness to and seek feedback about own performance and act upon it. / X
Reflect on own performance and improve it.
Prepare for and take an active role in supervision and appraisal processes.
Act as a role model – encouraging pro-social behaviour in others through personal example.
Develop others using open questions, reflective listening, affirmation and summarising. / X / X
Maintain boundaries and use interpersonal skills to create a safe and productive learning environment.
Able to use a variety of methods to facilitate learning. / X / X
Advocate on behalf of clients, appropriately presenting issues or concerns.
Planning & Organising / Manage time and organise workload effectively to meet objectives of the team and organisation. / X
Develop and implement plans to accomplish specific SMART goals within given timeframe. / X / X
Translate plans into action.
Make best use of resources available demonstrating adaptability and flexibility. / X / X
Manage change, modifying plans and reorganising workload to meet changing circumstances.
Maintain accurate up-to-date client documentation, organisational records and monitoring tools.
Working practice is in line with Kainos community Polices & Procedures.
Adhere to NOMS policies, procedures and Prison Service Orders (PSO).
Competency / Behaviours / Short-list / Interview
Problem Solving & Decision Making / Use a systematic approach to assessing the situation and gathering information from a range of sources before taking action. / X / X
Identify and evaluate possible causes for a problem / X
Ask meaningful and relevant questions to understand problems and potential causes / X
Notice discrepancies and inconsistencies in information related to problems
Break down complex problems into their fundamental parts / X
Analyzes costs, benefits, risks, and chances for success of potential solutions / X
Make decisions appropriate to own level of authority. / X
Decisions are based on sufficient objective evidence and in keeping with Kainos community values and beliefs. / X
Make accurate judgement about what is needed and what will work.
Explain and justify decision made.
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