Juniper Networks SSL VPN External Connection Procedure

(Microsoft Windows with Internet Explorer Version)

Supported Operating Systems:Windows 2000, Windows XP, Windows Vista, and Windows 7

Supported Browsers:Internet Explorer 6, Internet Explorer 7, Internet Explorer 8 (32-bit)

Note 1: The Care New England Information Services Department strongly recommends that operating systems have all of the latest updates, antivirus software is installed and up to date, and that a full system antivirus scan is performed on a regular basis. Care New England reserves the right to restrict access to devices that do not meet minimum security requirements.

Note 2: Microsoft Windows Vista and Windows 7 users are advised to turn off User Account Control (UAC) before installing the Juniper and Citrix software. UAC may be re-enabled after all installations are complete.

Note 3: SSL VPN is designed to allow access to specific resources inside of the Care New England network from locations outside of the network. Establishing an SSL VPN connection to the Care New England network from a location that is already inside of the Care New England network will result in routing conflicts, and an unpredictable loss of application and network connectivity.

  1. Verify that Microsoft Internet Explorer 6, 7, or 8 is installed on the system.
  2. Internet Explorer may be download from:
  3. Launch Internet Explorer.
  4. Go to “Tools”, then “Internet Options”

  1. Go to the “Advanced” tab, scroll down to “Security” and verify that “Do not save encrypted pages to disk” is NOT checked.

  1. Click on “Apply”
  1. Go to the “Security” tab, click once on the “Trusted Sites” icon, click “Sites” then add as shown below:
  1. In the address line, specify:

  1. Type your Active Directory credentials (Username and Password) into the appropriate fields.

  1. Click “Sign In
  2. If you see a message asking to “Run Add-ons” or to install “ActiveX Control”, please right click on the message bar and select “Run ActiveX Control” or “Run Add-Ons”.
  1. Click “Run” to continue to install the control module.

  1. You also maysee the following security warning. Click “Always”.

  1. Select “Always install software from Juniper Networks, Inc.” and the click on “Install” to proceed with the Juniper Client installation.
  1. You will need to wait the Secure Application Manager is launched.
  1. A window containing the downloadable applet may be displayed. Verify that “Always trust content from this publisher” is checked.
  1. After verifying the feature is checked, click “Run”
  1. On the Setup Control window, click “Always”
  1. The application will extract and install the necessary files.
  1. When complete, the “samproxy” window will appear.
  2. Click “OK” to reboot the computer. That will finalize the installation of the Secure Application Manager.
  3. Log back into the Secure Access SSL VPN portal through
  4. When you arrive at the screen below, click “Download Citrix Web Client”
  5. Select“Windows”. It does not matter if the box is checked
  1. Select “Citrix_Windows Client.exe”
  1. Choose “Save” and save the file to your Desktop.
  1. Once the download completes, click “Run”

.

  1. On the next window, click “Run” once again.
  1. The installation continues as the following message may appear:
  1. Follow the screen promptsto complete the Citrix installation.
  2. A reboot is recommended.
  3. This completes the installation process of the Juniper and Citrix software.

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