Jose Fernando Valencia

Jose Fernando Valencia

Jose Valencia

Jose Fernando Valencia

155 Wellesley Street east Suite 504

Toronto Ont. M4Y 1J4

Phone: (416)-944-8783

Email:

Ref.: Systems Analyst.

.

In addition to being a System and Computing Engineer with a Degree in Marketing, I have over eight years of experience working within marketing, sale and systems fields.

Some Brief Highlights of my experience are as follows:

  • Experienced implementing and training sales/marketing software within retail sector.
  • Good Analyst skills
  • Experience in marketing and sales fields
  • Excellent ability in organising and co-ordinating multiple project activities.
  • Over 4 years of experience within the decision support software field.
  • Knowledge in Customer Service and ISO 9000.
  • Experience in analysis, database design, development, implementation and testing of marketing and sales software in sectors such as Pharmaceutical, Personal Care and Food production.
  • Good understanding of clients business issues and problem solver.
  • Customer oriented, team player and strategic thinker

I am an organized and detail-oriented person. I am flexible and friendly and enjoy working as either part of a team or independently. I am convinced my expertise as a Systems and Marketing analyst can make a significant contribution to your company.

Looking forward to hearing from you.

Sincerely,

Jose Valencia

JOSE VALENCIA

155 Wellesley Street East Suite 504 Toronto Ont. M4Y 1J4

 (416) 944-8783

Objective

To obtain a Systems Analyst position.

Relevant Skills & Experience

  • Over eight years of experience working within marketing, sale and systems fields
  • Good understanding of client business issues and problem solver skills.
  • Excellent ability in organising and co-ordinating multiple project activities.
  • Experience in marketing and sales fields.
  • Knowledge in the following Software:
  • Windows 95/98 , Nt. AS/400 ,SQL/400,DB2/400,RPG/400,ACCESS.
  • MS SQL SERVER –VISUAL BASIC, VISUAL FoxPro C/S, HTML, LIRYCALL.
  • DAVOX – Telemarketing system
  • Crystal Reports, Excel, Java Scipt.
  • STATGRAPHICS, SPSS, Compose IT
  • RAD tools Genexus (Data Base Modeller)

Employment History

TelePerformance Canada. IT Project Manager 2001 – present Toronto, Canada

  • Work closely with the Account Management Team and/or Operations Team on assigned projects on a timely basis and according to the Client specifications to achieve client success
  • Database design, develop script, Co-ordinate programs and report based on client’s requirements, using Visual FoxPro c/s, SQL (Database and store procedures), Visual Basic, Java scrip, Html and Crystal reports.
  • Marketing and Sales analysis.
  • Understanding our clients business, I developed a new market/Research system for our financial clients. This market software allows our clients not only understand their sales coverage around Canada by time zone, province, city, and postal code but also, the productivity of each call list by hour.

Orlan Karigan & Associates. IT Consultant 2000 – 2001 Toronto, Canada

  • Maintenance of current Visual Basic Client/Server requirements for a Financial system which works between Oracle Unix (A/R) and AS/400 (Infinuim) financial module at clients site.
  • Evaluation of new E-Business tools (Magic, Genexus Java Generator –B2B, Java) in order to find new business opportunities,
  • Conversion of store department commission software Using RAD tool from RPG/400 to Java platform.

Codidatos Corp. Sales Marketing Software Co-ordinator 1997 - 1999 Cali, Colombia

  • Part of the support decision team during the implementation of ERP Baan in two retails companies. Analysis of BAAN database structure in order to develop interfaces with external application
  • Implementation and training a group of 300 sales person in the new retail sales system. This software helps to organise vendor’s routes, statistics client/product, portfolio of products by client, sales productivity and distribution coverage. This software was developed using Genexus RAD tools, Visual FoxPro and Oracle.
  • Analysis, database design and develop of merchandising system based on the client needs in order to control market share within retail sector. This software was developed using visual basic, SQL.
.

Warner Lambert Corp. Marketing/Sales Systems Analyst 1994 - 1997 Cali, Colombia

  • Developed marketing department timetable and departmental objectives. Assured corporate objectives were met.
  • Designed quality assurance system using FoxPro, SPSS software
  • Analysis of the current Hand Held system and co-ordinate of developing of a new Hand held system based on Marketing and Sales needs. This software was developed using AS/400 platform, client/server, RPG, Visual FoxPro.
  • Data Base designer for automated sales software in the retail sector.
  • Giving support to sales representatives with updated information about prices, product specifications, stocking levels, merchandise and promotional materials
  • Processed market research on AS/400 database, for each product in order to identify market position, marketing brand behaviour and competence analysis.
  • Designed and developed a commission plan to manage 100 sales persons in the retail sector. This software was developing using C/S architecture with DB2/400 and Genexus Rad tool
  • Worked as a system support during the implementation of PRISM (manufacture module) and its
Interface with JDE financial module and COM (Sales module)

Warner Lambert Consumer Group. System Evaluation Engineer 1992 - 1994 Cali, Colombia

  • Programmed and maintained the quality control systems.
  • Part of the quality assurance team that obtained in 1992 the international ISO-9002 certified for Adams manufacturing process.
  • Up keep administrative , distribution and manufacturing process of the company in order to obtain and keep the certificate ISO-9002.
  • Quality control Internal auditor ISO-9002. Audited the complaint of the internal process based on the ISO-9002
  • Organising all quality standards documents such as: Products specifications, quality assurance audits for all external prepack suppliers as well as all package and raw material suppliers.
  • Training 200 manufacturing employee in the use of statistics tools such Histogram, control cards and GMP philosophy(Good Manufacturing Process)

Education

ICESI University, June 1995 – June 1997

Post – Graduate Degree in Marketing focused on Sales Strategies

ICESI University, June 1987 – February 1993

Bachelor Degree in Computer Science

References available upon request.

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